Eurostar Old City Hotel & Spa

Hotels
8.3 (2183 reviews)
Ankara Caddesi Hocapasa Hamami Sokak No:1 Sirkeci , Istanbul , tr

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff, especially Burcu
Good breakfast options
Cons:
Cleanliness issues
Room size and quality concerns
Staff behavior inconsistencies

Categories

Cleanliness
7.64
Multiple reviews indicate issues with cleanliness, particularly in regards to bedroom linens and bathroom cleanliness.
Service
8.91
A number of guests appreciated the service, especially from Burcu, while others had some negative experiences.
Location
9.15
Guests consistently praised the location as being excellent and convenient.
Room Quality
7.6
There are complaints about room size and conditions, which negatively impacted this score.
Amenities
8.43
General satisfaction with the amenities, though some areas noted for improvement.
Value for Money
8.09
Fairly priced but some aspects do not justify the costs for certain rooms.
Food and Beverage
8.34
Breakfast received positive remarks, though some specific items were criticized.
Overall Experience
8.21
Overall a pleasant experience, with some negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:19

Property Description

Central Location
Located only 70 metres from Sirkeci Train Station, Eurostars Hotel Old City is a stone's throw away from Istanbul's top attractions like Hagia Sophia and Basilica Cistern, making it the perfect base for exploring the city.

Luxurious Amenities
Indulge in the Turkish bath, sauna, or massage room for a relaxing experience after a day of sightseeing. Enjoy modern comforts in every room including air conditioning, flat-screen TV, and a minibar for a comfortable stay.

Convenience at Your Fingertips
With free WiFi, 24-hour front desk, and room service, your needs are catered to promptly. Explore the vibrant culinary scene nearby or opt for the breakfast buffet served daily at the hotel.

Experience the best of Istanbul at Eurostars Hotel Old City - book now for a memorable stay!

Important information:

Please note that the name of the guest needs to correspond with the name on the credit card when booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2183 reviews
Cleanliness: 7.64
Service: 8.91
Location: 9.15
Room Quality: 7.6
Amenities: 8.43
Value for Money: 8.09
Food and Beverage: 8.34
Overall Experience: 8.21
M
MUHANNAD • extended_group • sa
10
Amazing hotel
Pros:

Amazing

Cons:

Nothing

2026-06-20 • via Nuitee
B
Bader • couple • sa
10
2026-06-19 • via Nuitee
B
Bouchra • couple • it
10
2026-06-19 • via Nuitee
O
OMAR • couple • il
10
מיקום מצוין צוות נהדר עוזר מאוד, נהנו מאוד נחזור שוב
Pros:

הכל היה מעולה

Cons:

הכל היה טוב

2026-06-19 • via Nuitee
N
Narges • solo_traveller • gb
10
Pros:

Lovely hotel, the staff are so nice, polite and very helpful. We love this hotel always book this hotel when in Istanbul

Cons:

...

2026-06-18 • via Nuitee
O
olev • solo_traveller • ee
10
Ületas ootusi
Pros:

Hommikusöök oli hea ja rikkalik. Asukoht oli suurepärane. Personal oli väga abivalmis ja sõbralik. WiFi kasutamine oli väga lihtne, ka esimest korda ühendamine. Tuba oli avar ja mugav.

2026-06-18 • via Nuitee
M
mohammad • family_with_children • il
10
2026-06-18 • via Nuitee
N
Narges • solo_traveller • gb
10
Pros:

We love this hotel regulars when we visit istanbul lovely polite staff

Cons:

............

2026-06-18 • via Nuitee
M
mohammad • solo_traveller • il
10
2026-06-18 • via Nuitee
O
Omar • couple • de
10
Pros:

Alles hat uns gefallen, sehr zentral!

2026-06-18 • via Nuitee
I
Ibrahim • couple • sa
10
Pros:

انا اول مرة اجي اسطنبول، وبحثت بشكل كبير عشان احصل فندق ممتاز ومكانه استراتيجي بحكم قصر مدة السفر. تفاجئت على الواقع بالمكان المميز والحيوي للفندق حيث انه محاط من جميع الجهات بالكوفيهات والمطاعم والبقالات واماكن الصرافه وعلى بعد خطوات من حافظ مصطفى والترام والبحر. الاستقبال والموظفين بشكل عام بشوشين وخدومين جداً

Cons:

للاسف بدون شطاف وايضا عزل الغرف سيء لابعد حد

2026-06-17 • via Nuitee
M
Montasir Hussein • solo_traveller • jo
10
2026-06-17 • via Nuitee
M
Mehmet Emin • solo_traveller • tr
9
Pros:

Otele vardığımda karşılayan arkadaşlara ve otelden ayrıldığımda uğurlayan arkadaşlara çok teşekkürler

2026-06-17 • via Nuitee
D
Dmitri • solo_traveller • ee
9
2026-06-16 • via Nuitee
O
Othman • extended_group • sa
3
لن اكرر الزيارة لهذا الفندق بسبب الازعاج والاثاث القديم وسوء النظافة
Pros:

الموقع قريب من الخدمات وجاي بالسنتر وقريب من محطات المترو والترام
تعامل الموظفين محترمين وخلوقين

Cons:

الفندق قديم جدا واثاثة متهالك جدا ومافي نظافة
ايضا لايوجد عزل كل شي بالممرات تسمعه واي حركة بالغرف المجاورة تسمعه كنت بالقوة انام وما ارتحت ابدا بالسفرة حقتي من ناحية النوم
بشكل عام لا انصح الي يدورون النظافة والراحة بالحجز بهذا الفندق

2026-06-15 • via Nuitee
J
Javier • couple • es
6
2026-06-15 • via Nuitee
A
Ahmed • couple • sa
10
اقامة جميلة ونعيدها قريب
Pros:

الموظفون بشكل خاص قمة في الاخلاق والتعاون.
نظافة الغرفة و موقع الفندق

Cons:

لاشيء

2026-06-14 • via Nuitee
H
Haji • couple • iq
10
2026-06-13 • via Nuitee
R
Rayed • family_with_children • sa
9
Pros:

الموقع واطلالة البلكونة

Cons:

نظافة البلكونة وموظف الاستقبال

2026-06-12 • via Nuitee
V
Vidadi • extended_group • az
10
2026-06-12 • via Nuitee