Eurostar Old City Hotel & Spa

Hotels
8.3 (2094 reviews)
Ankara Caddesi Hocapasa Hamami Sokak No:1 Sirkeci , Istanbul , tr

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff, especially Burcu
Good breakfast options
Cons:
Cleanliness issues
Room size and quality concerns
Staff behavior inconsistencies

Categories

Cleanliness
7.64
Multiple reviews indicate issues with cleanliness, particularly in regards to bedroom linens and bathroom cleanliness.
Service
8.91
A number of guests appreciated the service, especially from Burcu, while others had some negative experiences.
Location
9.15
Guests consistently praised the location as being excellent and convenient.
Room Quality
7.6
There are complaints about room size and conditions, which negatively impacted this score.
Amenities
8.43
General satisfaction with the amenities, though some areas noted for improvement.
Value for Money
8.09
Fairly priced but some aspects do not justify the costs for certain rooms.
Food and Beverage
8.34
Breakfast received positive remarks, though some specific items were criticized.
Overall Experience
8.21
Overall a pleasant experience, with some negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:19

Property Description

Central Location
Located only 70 metres from Sirkeci Train Station, Eurostars Hotel Old City is a stone's throw away from Istanbul's top attractions like Hagia Sophia and Basilica Cistern, making it the perfect base for exploring the city.

Luxurious Amenities
Indulge in the Turkish bath, sauna, or massage room for a relaxing experience after a day of sightseeing. Enjoy modern comforts in every room including air conditioning, flat-screen TV, and a minibar for a comfortable stay.

Convenience at Your Fingertips
With free WiFi, 24-hour front desk, and room service, your needs are catered to promptly. Explore the vibrant culinary scene nearby or opt for the breakfast buffet served daily at the hotel.

Experience the best of Istanbul at Eurostars Hotel Old City - book now for a memorable stay!

Important information:

Please note that the name of the guest needs to correspond with the name on the credit card when booking.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2094 reviews
Cleanliness: 7.64
Service: 8.91
Location: 9.15
Room Quality: 7.6
Amenities: 8.43
Value for Money: 8.09
Food and Beverage: 8.34
Overall Experience: 8.21
H
Hatim • extended_group • sa
10
شكرا على القائمين في اداره هذا الفندق
Pros:

موقع ممتاااز
حسن الاستقبال
الاخت كوثر اكثر من راااائعه

Cons:

لا يوجد شي

2026-03-25 • via Nuitee
A
Abdulrahman • couple • iq
1
Pros:

This hotel (Eurosatr Hotel) stole my money. It is the worst hotel I have ever seen in Istanbul. They do not respect their guests.

Cons:

This hotel (Eurosatr Hotel) stole my money. It is the worst hotel I have ever seen in Istanbul. They do not respect their guests.

2026-03-25 • via Nuitee
X
XIAOLAN • solo_traveller • cn
4
2026-03-23 • via Nuitee
E
Elie • solo_traveller • ca
4
2026-03-21 • via Nuitee
M
Merve • couple • de
10
Pros:

Wir hatten einen wirklich wunderschönen Aufenthalt in diesem Hotel in der Türkei! Die Lage war einfach perfekt – direkt zentral in Eminönü. Wir konnten ganz entspannt shoppen gehen, unsere Einkäufe ins Hotel bringen und danach direkt wieder losziehen. Das hat unseren Aufenthalt besonders angenehm und unkompliziert gemacht.

Wir waren zu zweit unterwegs (zwei Frauen) und haben uns die ganze Zeit über sehr sicher und wohl gefühlt. Das gesamte Personal war unglaublich lieb, zuvorkommend und jederzeit hilfsbereit. Egal, was wir gebraucht haben – uns wurde immer sofort weitergeholfen. Dabei waren alle Mitarbeiter nicht nur professionell, sondern auch sehr sympathisch, was die Atmosphäre im Hotel noch angenehmer gemacht hat.

Insgesamt war es eine rundum tolle Erfahrung, und wir würden jederzeit wiederkommen!

2026-03-19 • via Nuitee
A
Abeer • couple • dk
10
A luxurious, comfortable stay with exceptional service — I would definitely come back.
Pros:

What did you like about the property?
An outstanding hotel experience from start to finish. The comfort level is exceptional — everything feels carefully designed to make you relax instantly. The rooms are elegant, spotless, and very comfortable. What truly sets this hotel apart is the staff: incredibly kind, attentive, and professional. They go above and beyond to make you feel welcomed and valued, with a genuine sense of hospitality that is rare to find. The atmosphere is calm, luxurious, and perfect for a stress-free stay. The location is also excellent and convenient

Cons:

There is honestly nothing worth mentioning — everything was handled perfectly.

2026-03-18 • via Nuitee
G
gemengucci • family_with_children • it
8
Consigliato per un soggiorno rilassante e vicino ai principali luoghi di interesse di Istanbul
Pros:

La posizione dell'hotel è davvero ottima, a pochi minuti a piedi dalle principali attrazioni. Come struttura è molto carina, pulita e ben tenuta, la camera di dimensioni giuste. La colazione abbondante e varia sia nella scelta dolce che in quella salata, con un buffet ricco di ricette tipiche turche.

Cons:

La trapunta sul letto matrimoniale era davvero piccola e non bastava a coprire due persone

2026-03-18 • via Nuitee
A
abdulrahman • solo_traveller • sa
8
Pros:

location

2026-03-17 • via Nuitee
A
abdulrahman • solo_traveller • sa
8
2026-03-17 • via Nuitee
S
Saeed • solo_traveller • sa
10
Pros:

Everything close to you by walking. Front desk people are nice and friendly

2026-03-16 • via Nuitee
J
juliancarmar • couple • es
9
Pros:

El trato recibido y el personal

2026-03-16 • via Nuitee
M
Marczewski • couple • pl
9
2026-03-15 • via Nuitee
C
Caldera • solo_traveller • in
10
Pros:

Servicio

Cons:

Todo me gustó

2026-03-15 • via Nuitee
E
Erkan • couple • de
10
2026-03-15 • via Nuitee
K
khalid • couple • sa
1
Pros:

Bad

Cons:

Everything

2026-03-15 • via Nuitee
A
Ayhan Soner • couple • de
10
Super Lage und Preis-Leistung Top!
Pros:

Es hat eine super Lage, direkt neben der Straßenbahn-Haltestelle Sirkeçi. Alle Sehenswürdigkeiten sind sehr schnell zu erreichen. Sehr freundliches Personal, wir wurden immer freundlich begrüßt und haben ein Zimmer-Upgrade bekommen als wir unseren Aufhenthalt verlängert haben.

Cons:

Wir können nichts negatives sagen.

2026-03-14 • via Nuitee
T
Tülay • couple • de
10
Super
Pros:

Dieses Mal haben wir das Deluxe-Zimmer gebucht – und das war wirklich super. Für zwei Nächte haben wir nur etwa 20 € mehr bezahlt, hatten dafür aber ein deutlich größeres und angenehmeres Zimmer. Das Preis-Leistungs-Verhältnis war top, und wir würden in Zukunft auf jeden Fall immer dieses Zimmer buchen.

Die Lage der Unterkunft ist außerdem perfekt: Metro, Marmaray und die Fähren sind ganz in der Nähe. Viele Sehenswürdigkeiten kann man bequem zu Fuß erreichen, wie die Hagia Sophia, die Sultan-Ahmed-Moschee, den Großen Basar oder auch Eminönü. Alles ist nur wenige Minuten entfernt.

Insgesamt eine sehr zentrale Unterkunft – wir würden beim nächsten Mal definitiv wiederkommen, aber dann auf jeden Fall wieder das Deluxe-Zimmer buchen.

Cons:

Wir waren jetzt zum dritten Mal in dieser Unterkunft. Bei den ersten zwei Aufenthalten hatten wir das Standard- bzw. Budgetzimmer. Dieses hat uns leider nicht so gut gefallen, weil es sehr klein war und das Fenster in einen Hinterhof mit vielen Klimaanlagen zeigte. Dadurch war es ziemlich laut und man konnte das Fenster kaum öffnen.

2026-03-13 • via Nuitee
I
Ismail • couple • de
9
2026-03-12 • via Nuitee
L
LINET • solo_traveller • ch
10
Es war sehr sauber, und die Mitarbeiter waren sehr kompetent und freundlich.
Pros:

Es war sehr sauber, und die Mitarbeiter waren sehr kompetent und freundlich.

2026-03-11 • via Nuitee
S
Selma • couple • de
10
8 gece boyunca son derece huzurlu, konforlu ve güler yüzlü hizmetle dolu bir konaklama deneyimi yaşadım
Pros:

Güler yüzlü ve ilgili personel, nazik hizmet anlayışı, temiz ve düzenli ortam, misafirlerin kendini rahat ve değerli hissetmesini sağlayan samimi bir atmosfer.

2026-03-11 • via Nuitee