Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Helpful staff
Cons:
Dirty pool
Service issues with towels
Inconsistent cleanliness

Categories

Cleanliness
7.28
The pool was dirty and conditions were not sanitary, impacting overall cleanliness.
Service
9.25
Positive sentiment regarding staff attentiveness and helpfulness, despite some issues.
Location
9.29
Well-located near bus stations and amenities, favorable comments on accessibility.
Room Quality
8.24
Rooms were comfortable and spacious, though some issues with amenities noted.
Amenities
7.77
Some amenities like the pool were out of service, affecting overall enjoyment.
Value for Money
8.23
Generally decent value, though some inconsistencies reported with services.
Food and Beverage
7.78
Food choices appreciated but specific breakfast items suggested for improvement.
Overall Experience
8.55
Overall pleasant stay with room for improvement in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:03

Property Description

Modern Rooms with Amenities
The rooms at Nu Hotel boast modern décor, safety deposit boxes, and flat-screen cable TV for your comfort and entertainment. Relax in style and convenience during your stay.

Convenient Location
Located right across the Veracruz’s Central Bus Station and just a short drive from the main Square and the International Airport, Nu Hotel offers a prime location for both business and leisure travelers to explore the city with ease.

Relaxing Outdoor Pool and Business Facilities
Enjoy a refreshing dip in the outdoor pool or catch up on work at the on-site business centre. Whether you're here for work or leisure, Nu Hotel provides the amenities you need for a comfortable stay.

Book your stay at Nu Hotel now and experience the perfect blend of comfort and convenience during your time in Veracruz!

Important information:

Same-day reservations with invalid or incorrect credit card details will only be respected until 18:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for MXN 100 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 110 reviews
Cleanliness: 7.28
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 8.55
O
Olimpo solo_traveller mx
10
Pros:

El cuarto limpio.

Cons:

La TV no tiene buena cobertura de señal, mala recepcion en su programas.

2026-04-11 via Nuitee
L
Lourdes couple mx
5
Inconforme al principio
Pros:

La ubicación está muy bien, cerca del aeropuerto y de la central de autobuses, del malecón, del acuario y museos.

Cons:

Que la televisión y el control remoto no funcionaban bien y el personal no apoyó, se lavó las manos y ya. En el restaurante el primer y segundo día se tardaron más de una hora y media en servir el desayuno. En recepción el chavo moreno alto siempre de mala cara, un día le pregunté algo y apenas respondió y dio información incorrecta. La caja de seguridad en la habitación no funcionaba y el personal tampoco dio opciones (igual que con el televisor). Los anteriores son detalles que me incomodaron, sobre todo la tardanza en restaurante. Después me relajé y mejor disfruté mis vacaciones

2026-04-11 via Nuitee
L
Luz Carina solo_traveller mx
9
2026-04-11 via Nuitee
R
Reyes solo_traveller mx
9
Pros:

El personal muy amable

Cons:

El estacionamiento es limitado pero hay lugares alrededor.

2026-04-10 via Nuitee
H
Herrera solo_traveller mx
10
Pros:

La ubicación para los que no llevamos vehículo y que estaba muy limpio.

2026-04-10 via Nuitee
V
Vf family_with_children mx
6
Pros:

la limpieza de la habitación

Cons:

la alberca sucio todo el tiempo, si ofrecen la alberca limpia desde temprano hagan eso

2026-04-08 via Nuitee
R
Rosa Yotzeli family_with_children mx
3
Cons:

Habitaciones con poca limpieza, el personal, falta de estacionamiento, alberca sucia.

2026-04-08 via Nuitee
E
Emmanuel family_with_children mx
10
Pros:

La ubicación era muy fácil moverse a diferentes destinos

Cons:

El wifi tenia problemas de conectividad a veces, ayudaría unos repetidores de señal para las habitaciones mas alejadas.
La tv era complicado conectarse desde el celular debido quizás a que ya es un modelo antiguo

2026-04-07 via Nuitee
L
Lopez family_with_children mx
10
2026-04-06 via Nuitee
E
Eri solo_traveller mx
4
2026-04-06 via Nuitee
R
RODRIGUEZ family_with_children mx
9
Pros:

Está bien ubicado, el precio accesible, muy limpio y la comida del restaurante buena y a buen precio

Cons:

El servicio del restaurante es muy lento

2026-04-05 via Nuitee
M
Mariano Damia family_with_children mx
7
2026-04-05 via Nuitee
M
Martin Josafat family_with_children mx
9
Pros:

La atención del personal

Cons:

La falta. De. Agua de cortesía en el segundo dia

2026-04-03 via Nuitee
A
Araceli family_with_children mx
10
2026-03-31 via Nuitee
S
Sheccid solo_traveller mx
9
2026-03-30 via Nuitee
J
Jorge family_with_children mx
10
Pros:

Lo céntrico y la alberca

2026-03-29 via Nuitee
P
Pablo family_with_children mx
9
Pros:

Buen lugar para descansar, buena ubicación y el personal de primera

2026-03-26 via Nuitee
B
Beatriz Ramona family_with_children mx
10
2026-03-23 via Nuitee
P
Palacios couple mx
7
Mediocre
Cons:

La atención del encargado en recepción no fue la mejor, me enviaron mensaje de tener un estacionamiento con pocos espacios ya que había contratado las sábanas olían mal

2026-03-23 via Nuitee
K
Karla Ivonne family_with_children mx
10
Confortable
Pros:

Limpieza
Comodidad
Personal muy amable

Cons:

Mi habitación estaba enfrente de la lavandería y se escucha todo y te levantaba el ruido

2026-03-22 via Nuitee