The Borneo Hotel

Hotels
8.4 (593 reviews)
30 C-F, Borneo Hotel, 30C-F, Tabuan Road , Kuching , my

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food options
Cons:
Cleanliness issues
Hot water problems
Noise from outside

Categories

Cleanliness
6.79
Mentioned issues with toilet cleanliness and stained bedsheets.
Service
9.76
Staff were very friendly and helpful, although the service regarding the hot water issue was lacking.
Location
9.3
Great location near restaurants, bars, and main attractions.
Room Quality
7.75
Some rooms were noisy due to street traffic; carpets looked old.
Amenities
8.28
Decent amenities available; good breakfast options.
Value for Money
8.24
Felt the hotel offered good value considering services and location.
Food and Beverage
8.79
Excellent bar and food offerings; breakfast received good reviews.
Overall Experience
8.26
Mixed experience; friendly service but significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:08

Property Description

Convenient Location
The Borneo Hotel is ideally situated just 8.3 km from Borneo Convention Centre Kuching, offering easy access to key attractions in the area.

Modern Amenities
Guests can enjoy a comfortable stay at this 3-star hotel, with rooms featuring a flat-screen TV, air conditioning, and a private bathroom equipped with free toiletries.

Dining and Leisure
Indulge in delicious meals at the hotel's restaurant, unwind at the bar, and take advantage of free WiFi throughout the property.

To experience a convenient and comfortable stay in Kuching, book your room at The Borneo Hotel today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 593 reviews
Cleanliness: 6.79
Service: 9.76
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 8.26
S
Shafeera couple sg
10
2026-08-25 via Nuitee
H
Hannie solo_traveller nl
9
Een fantastisch hotel waarin gastvrijheid centraal staat!
Pros:

Een warme ontvangst, mede dankzij een behulpzame portier. Van de dame bij de balie kreeg ik een complementair drankje aangeboden. Locatie is perfect: op loopafstand van de rivier èn van een prachtig winkelcentrum.
Het ontbijt is goed en voldoende. Ook in de avond heerlijk gegeten en vriendelijke bediening.

Cons:

Niets eigenlijk. Internet lag er even uit maar dat is best wel eens lekker.

2026-08-25 via Nuitee
P
paola solo_traveller it
7
2026-08-22 via Nuitee
K
Katia extended_group it
8
It was ok!
Pros:

Location is very good. The staff is great, kind and available for special requests. We were not able to join breakfast and they provided us a meal to go.

Cons:

The cleaning service can improve.

2026-08-19 via Nuitee
S
Sandrine solo_traveller be
8
Bon hotel bien situé
Pros:

Chambre propre. Personnel agréable malgré notre arrivée très tardive (23h45). Bar accueillant. Bon emplacement.

Cons:

Rien

2026-08-18 via Nuitee
J
Jeanine couple us
9
It was overall a great day. The staff was so helpful and kind.
Pros:

The staff and service was excellent

Cons:

They didn’t have laundry service

2026-08-18 via Nuitee
N
Nicolas Alberto solo_traveller it
9
2026-08-17 via Nuitee
L
Laura solo_traveller be
9
Pros:

Proper, ruim, vriendelijk.

2026-08-16 via Nuitee
S
Sven Hendrik solo_traveller de
10
Pros:

Der Service war extrem gut, der beste den wir je hatten. Obwohl der Preis für das Hotel günstig war, gab es 24h Rezeption und egal welches Anliegen wir hatte, es wurde sich sofort darum gekümmert. Beispielsweise bekamen wir Lunchpakete wenn wir früh los mussten und unsere Klimaanlage wurde sofort repariert als die Sicherung raus war. Das Zimmer war geräumig, die Lage war gut und das Frühstück lecker. Beim Frühstück war die Auswahl zwar nicht die größte, vor allem für Vegetarier, aber es war trotzdem sehr lecker und selbst ohne das Frühstück wäre das Hotel den preis absolut wert. Wir können es jedem nur wärmstens empfehlen.

Cons:

Nichts, es war alles perfekt.

2026-08-16 via Nuitee
A
Anne-Mathilde solo_traveller fr
10
2026-08-10 via Nuitee
D
Dakota couple ca
9
2026-08-10 via Nuitee
P
Puteri Marina solo_traveller my
9
2026-08-09 via Nuitee
O
Omar solo_traveller my
7
2026-08-09 via Nuitee
Y
Yinn Sheng couple my
6
2026-08-06 via Nuitee
M
Marek W. solo_traveller pl
7
2026-08-06 via Nuitee
E
Ellaine solo_traveller my
8
An old hotel but with vintage authentic character
Pros:

Friendly staffs & good tasty food served. Convenience walking distance to cafe, restaurants.

Cons:

Nothing.

2026-08-04 via Nuitee
M
Marais solo_traveller au
7
Pros:

Location

Cons:

Some early Sunday morning drilling and hammering next door

2026-08-03 via Nuitee
S
sherina Zahari solo_traveller my
7
Cons:

No water supply..we have to check out n book another hotel

2026-08-03 via Nuitee
S
Saifuddin family_with_children my
8
Overall was satisfied with the stay
Pros:

Staff were friendly. Location was good. Breakfast was also good

Cons:

There were small ants on the bed, dresser and on top of the fridge.

2026-08-03 via Nuitee
A
Asyraf Thevendran couple my
7
2026-07-24 via Nuitee