GRAND MOON HOTEL

Hotels
7.5 (108 reviews)
ESENYURT MAH. BAHÇEYOLU CAD. NO : 11 ESENYURT/İSTANBUL ESENYURT MAH. BAHÇEYOLU CAD. NO : 11 ESENYURT/İSTANBUL , Esenyurt , tr

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Fax/photocopying
Tour desk
Soundproof rooms
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Uncomfortable room conditions

Categories

Cleanliness
4.5
Multiple reviews mentioned poor cleaning standards and dirty rooms.
Service
9.5
Staff was polite and accommodating despite some issues with communication.
Location
10
Great location with nearby shops and restaurants.
Room Quality
5.5
Rooms reported as dirty with damaged amenities.
Amenities
7.5
Limited mentioned amenities, some were lacking.
Value for Money
6.5
Issues raised regarding pricing and services provided.
Food and Beverage
6.5
No breakfast offered and mixed sentiments about value.
Overall Experience
10
Some guests expressed satisfaction, overall experience varied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:47

Property Description

City Views and Convenient Location
GRAND MOON HOTEL in Esenyurt offers stunning views of the city, providing a picturesque backdrop for your stay. Situated close to major attractions such as Suleymaniye Mosque, Spice Bazaar, and Galata Tower, this hotel is the perfect choice for travelers looking to explore Istanbul.

Comfortable Accommodation with Modern Amenities
Each unit at GRAND MOON HOTEL is designed for comfort and convenience, featuring air conditioning, a flat-screen TV, and a minibar. The 24-hour front desk, airport transfers, and free WiFi ensure a seamless stay for all guests. The private bathrooms with complimentary toiletries add a touch of luxury to your experience.

Delicious Dining Options
Start your day with a delightful à la carte or continental breakfast at GRAND MOON HOTEL. Whether you prefer a hearty meal to fuel your adventures or a light bite to begin your day, the hotel offers a variety of options to suit every palate.

Experience the charm of Istanbul at GRAND MOON HOTEL. Book your stay now for a memorable and enjoyable visit.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 108 reviews
Cleanliness: 4.5
Service: 9.5
Location: 10
Room Quality: 5.5
Amenities: 7.5
Value for Money: 6.5
Food and Beverage: 6.5
Overall Experience: 10
F
Francisco • family_with_children • es
7
Cosas que mejorar
Pros:

La amplitud y decoración

Cons:

Faltaba una TV en el cuarto que estaba el soporte pero no la TV dos cables sueltos en el baño el primer día que llegué no había agua caliente y a las horas salió pero destemplada

2026-01-22 • via Nuitee
J
Jeannette • couple • be
5
Pros:

Le personnel de l'accueil était très aimable et serviable.

Cons:

Nous avons séjourné dans cet hôtel et avons été déçus par l'entretien de la chambre. Le nettoyage n'a pas été effectué quotidiennement et notre poubelle est restée non vidée pendant trois jours. De plus, le personnel de nettoyage est venu vaporiser un produit contre les insectes en notre présence, sans vraiment nous expliquer la situation. La seule indication que nous avons reçue a été de quitter la chambre, sans plus de communication sur les mesures prises. Ce manque de professionnalisme et de considération a rendu notre séjour moins agréable.

2026-01-20 • via Nuitee
C
Cesim • solo_traveller • fr
9
J’étais très satisfait je reviendrai
Pros:

Propreté
Accueil réactif
Sérieux

2026-01-20 • via Nuitee
A
Ali • solo_traveller • gb
1
Pros:

Everything bad

Cons:

All bad

2026-01-19 • via Nuitee
N
nangyalay • family_with_children • gb
7
2026-01-19 • via Nuitee
A
Aman • solo_traveller • ch
2
2026-01-15 • via Nuitee
S
Shane • solo_traveller • sa
10
2026-01-07 • via Nuitee
O
Omar • solo_traveller • eg
8
2025-12-29 • via Nuitee
A
Al Haji • couple • nl
10
2025-12-20 • via Nuitee
S
Sarmd • solo_traveller • se
8
2025-11-25 • via Nuitee
M
Maria • couple • ro
1
Pros:

Nimic nu a fost plăcut.

Cons:

Totul a fost foarte urât, camera curățenia,sub orice critică!

2025-11-25 • via Nuitee
Евгений • extended_group • ua
1
Номер не убирают. Прокурено. Полотенца грязные
Pros:

Ничего

Cons:

Все не понравилось. Ремонт давно не делался, полотенца грязные номер не убирают, прокурено. Санузел поломаный и в ужасном состоянии

2025-11-22 • via Nuitee
Y
Yavor • extended_group • bg
1
2025-11-20 • via Nuitee
A
Ahmad • solo_traveller • gb
5
Pros:

The staff is polite and the location was great a lot of local shops and restaurants was near by

Cons:

There was no proper cleaning in the hotel, the cleaning was very bad. When I used to take a shower, the water came out of the shower area. There was no daily cleaning. The cleaning lady used to come in the morning at the wrong time, when I was sleeping. I told her, but she still came at the wrong time.

2025-11-19 • via Nuitee
M
MARIA ROSARIO • extended_group • es
2
Cons:

No hacían limpieza de habitación el segundo día.
No hay desayuno y dicen que si
Toalla sucia

2025-11-19 • via Nuitee
M
Mohamed • extended_group • eg
1
Bad experience
Pros:

Nothing

Cons:

Everything

2025-11-18 • via Nuitee
B
beus • couple • hr
1
Cons:

Čistoca

2025-11-17 • via Nuitee
D
Dzenan-Sven • family_with_children • ba
7
Pros:

Dobra lokacija, udoban krevet.

Cons:

Kada smo stigli na recepciji su tražili da platimo 105 eura.
A onda smo poslje toga preko bookinga rezervirali za 70 eura.

2025-11-17 • via Nuitee
A
Ahmed • solo_traveller • qa
6
2025-11-13 • via Nuitee
M
Mohmmed • solo_traveller • kw
1
Pros:

سي للغاية

Cons:

النظافة سيئة المرافق سيئة المكان قديم جدا التكيف لايعمل

2025-11-13 • via Nuitee