Luxe Florida Grand Hotel

Hotels
7.5 (911 reviews)
208 Ninth Avenue , Durban , za

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Swimming pool
Friendly staff
Excellent property
Cons:
Water leaks and maintenance issues
Lack of amenities
Distance from attractions

Categories

Cleanliness
6.96
Numerous mentions of water leaks, bad smells, and poorly maintained facilities indicate a need for improvements.
Service
8.93
Mixed reviews on service, with some mentioning friendly staff, though there was an incident with access issues.
Location
8.47
Some guests felt the hotel was too far from key attractions, but it was secured and clean.
Room Quality
7.42
Inconsistent feedback noted beautiful rooms but also issues with locks, and lack of amenities like a stove.
Amenities
5.95
Lack of cooking facilities and other amenities significantly detracted from the overall experience.
Value for Money
7.91
Guests feel the value was lacking due to many additional inconveniences and unfulfilled expectations.
Food and Beverage
5.96
No breakfast and restrictions on cooking resulted in a very negative experience.
Overall Experience
8.43
Mixed feelings about the stay; guests appreciated the pool and some service but were overall disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:57

Property Description

Luxurious Accommodation

Featuring 4-star accommodation with modern amenities like a flat-screen TV, air conditioning, and private bathrooms, Luxe Florida Grand Hotel promises a comfortable stay for guests seeking a touch of luxury during their visit to Durban.

Outdoor Pool and Garden

Guests can unwind and relax by taking a dip in the outdoor swimming pool or strolling through the lush garden and terrace area, providing a peaceful retreat within the hotel premises.

Convenient Location

Located just a few kilometers away from Suncoast Beach and Country Club Beach, as well as attractions like Durban Beach and Moses Mabhida Stadium, Luxe Florida Grand Hotel offers both relaxation and easy access to some of Durban's popular destinations.

To experience elegance and comfort in Durban, book your stay at Luxe Florida Grand Hotel now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.5
Based on 911 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 5.95
Value for Money: 7.91
Food and Beverage: 5.96
Overall Experience: 8.43
B
Bongekile • family_with_children • za
6
2026-02-14 • via Nuitee
C
Christine • couple • ca
10
Good!
Pros:

Great location
Great staff at the front desk, very friendly

Cons:

Nothing all good

2026-02-12 • via Nuitee
S
Spikenotion • family_with_children • za
9
2026-02-12 • via Nuitee
C
Charles • family_with_children • za
3
Pros:

Staff good,

Cons:

Toilet door couldn't close, no privacy in the toilet...

2026-02-12 • via Nuitee
S
Spikenotion • family_with_children • za
9
2026-02-12 • via Nuitee
K
Keira.singh • couple • za
7
Good place,venue not good interaction with the staff itself
Pros:

The venue is perfect.
Private
Neat
Beautiful room

Cons:

No Room service
No Phone in the room
Bed is 2 single beds togeather it keeps splitting apart
No one answers if u call either it take 4 calls before a answer
And the stairs are very steep so might be hard to walk late at night

2026-02-11 • via Nuitee
N
Nombulelo • family_with_children • za
4
Pros:

My room was amazing

Cons:

Staff was not professional. Walking barefoot Infront of guests,making noise. One lady who assisted at reception was friendly and nice

2026-02-10 • via Nuitee
J
Jadon-lee • family_with_children • za
10
2026-02-10 • via Nuitee
H
HALIMA • family_with_children • za
8
Pros:

Location, the beds , it's peaceful

Cons:

The door in the bathroom.

2026-02-10 • via Nuitee
M
Masilela • couple • za
10
Pros:

Everything

Cons:

Nothing

2026-02-09 • via Nuitee
N
Nokuthula • family_with_children • za
10
Pros:

I like everything about the place..There is peace ND their staff is very friendly, the place is next to all restaurants ND shops.

Cons:

They need to upgrade the kitchen, because they don't have oven for meat, only microwave.

Thanks

2026-02-09 • via Nuitee
M
Melanie • family_with_children • za
8
Pros:

Comfortable and very homely

Cons:

The parking was a little cramped

2026-02-09 • via Nuitee
S
Sfundo • family_with_children • za
9
2026-02-08 • via Nuitee
M
Moshome • couple • za
7
Pros:

Staff

Cons:

Going out and coming back using car you have to hood by the gate or wait for some time and that feels unnecessary

2026-02-08 • via Nuitee
M
Mongezi • couple • za
3
Cons:

I booked a stay at this branch from Saturday to Monday. Prior to arrival, I called on the day to request an early check-in. However, when we arrived, it appeared that this request had not been noted, as we were told the room was not ready. We eventually received access about an hour later, which was still inconvenient.
We were allocated Room 403, which was marketed as a Lux King Bedroom. Unfortunately, the room was extremely small and cramped and did not reflect what one would reasonably expect from a luxury category. Had this been advertised as a standard room, the size would have been more understandable, but for a Luxury King, it was disappointing and misleading compared to the photos shown online.
The room’s interior also felt inconsistent and somewhat worn, which further took away from the overall experience, though this was not the main issue.
Additionally, the room was situated in a shared common area with two other bedrooms. The guests in those rooms appeared to be part of the same group, which resulted in significant noise. As a result, the common area was not usable for us during our stay.
On a positive note, the room was clean, which we appreciated.
We have previously stayed at another branch of this establishment and had a much better experience. Unfortunately, this branch did not meet expectations, and I would not choose to stay here again.

2026-02-08 • via Nuitee
R
Richard • family_with_children • za
7
Decent
Pros:

Comfortable beds and ok WiFi, love the shower pressure

Cons:

Could do with a little TLC

2026-02-08 • via Nuitee
T
Tarelle • couple • za
7
2026-02-08 • via Nuitee
P
Patricia • family_with_children • za
1
Pros:

The place could do with some painting and renovation. It has potential but needs some TLC.

Cons:

Loadshedding immediately after check in for 2 hours with no backup generator or something. No explanation whatsoever from the staff. We couldn't even charge our gadgets nor get through to their phone as it went on voice-mail. No 3 pin plug next to the bed. Only in the cupboard somewhere very far. The room was very dirty (shower, curtains eewww). Mosquitoes 🦟 😪, no lifts, no telephone in the room.

I was booked for 2 nights but i had to check out after the first night because it was simply unbearable to stay there. The long wait at the gate at night in that dodgy street for them to open was really a test of my faith. Im not sure why they dont give clients the remote for the gate 🤷‍♂️

Dear Boss, kindly add basic things like the generator, telephone, and the gate remote so that your staff don't have to go through all the embarrassment, having to deal with unhappy clients. Also, please train your staff as they are very young and quite unprofessional. It's also very important to show proper and current pics of the room so that one can make an informed decision when booking

I was very disappointed 😞

2026-02-08 • via Nuitee
A
Anele Fortunate • family_with_children • za
7
Pros:

My room was good

2026-01-31 • via Nuitee
M
Makhosi • solo_traveller • za
10
Good place to stay
Pros:

All went well

Cons:

Some of other areas like corners are not clean

2026-01-31 • via Nuitee