Nio Garden Hotel

Hotels
8 (12 reviews)
Jalan Kerangka Baja , Sumbawa Besar , id

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Non-smoking throughout
Entertainment staff
Coffee Shop on site
Shallow end
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Beautiful garden
Cons:
Noisy environment
Issues with breakfast order
Room condition

Categories

Cleanliness
6.64
Negative sentiment regarding noise and cleanliness issues in the room.
Service
9.11
Friendly and helpful staff mentioned positively.
Location
9.15
Convenient location near the airport and restaurants.
Room Quality
7.6
Room quality mentioned to be somewhat worn and muffy.
Amenities
8.13
Pool was mentioned positively, but noise complaints affected overall enjoyment.
Value for Money
7.59
High price point noted, especially for additional services, creates a feeling of poor value.
Food and Beverage
7.64
Breakfast had issues but was generally considered good after the mix-up.
Overall Experience
8.11
Mixed review overall due to noise and service feedback but praised staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:43

Property Description

Outdoor Swimming Pool and Garden:
Enjoy the tropical sun by the outdoor swimming pool or relax in the serene garden area at Nio Garden Hotel.

Comfortable Rooms with Modern Amenities:
Unwind in air-conditioned rooms with private bathrooms, flat-screen TVs, and free toiletries, ensuring a comfortable stay.

Delicious Dining Options:
Start your day with a buffet, à la carte, or American breakfast at the hotel's restaurant, offering a variety of tasty choices.

Book now to experience a tranquil stay at Nio Garden Hotel with convenient airport transfers, 24-hour front desk, and complimentary WiFi.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 12 reviews
Cleanliness: 6.64
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 8.11
H
Herman extended_group be
9
2025-11-22 via Nuitee
C
Cristina couple es
8
Pros:

Ubicación, muy cerca del aeropuerto con Transfer dentro del precio de la habitación. Es de agradecer.

2025-11-06 via Nuitee
R
Rob extended_group au
8
2025-10-29 via Nuitee
V
Visser solo_traveller nl
9
Beautiful garden, friendly and helpful staff
Pros:

Beautiful garden, friendly and helpful staff, conveniently located with plenty of restaurants nearby, comfy bed, great shower.

Cons:

Asked for a vegetarian breakfast, but got chicken. That said, moving the chicken aside the breakfast was good.

2025-10-02 via Nuitee
A
Andrea extended_group it
6
2025-09-02 via Nuitee
C
christophe family_with_children fr
6
Décevant pour le prix
Pros:

La piscine est agréable

Cons:

⚠️TRES TRES BRUYANT !!! Les 3 jours...

-1er soir, un séminaire dans le resto autour de la piscine
- concours de beauté dans la grande salle toute la journée avec enfants qui cours des 6h du matin
- la piscine est public pour les enfants de la ville, du coup il y a des cours de natation : IMPOSSIBLE DE SE BAIGNER

Et pdj que asiatiques !! Pourtant le tarif des chambres est cher...

Nous avons demandé un matelas supplémentaires, facturé 200000inr, tout de même..., aucun geste commercial malgré les nuisances

2025-08-29 via Nuitee
B
Bettina family_with_children de
6
Für eine Nacht in Ordnung
Pros:

Freundliches Personal und ausgesprochen gutes Frühstück.
Netter Pool.

Cons:

Alles schon ziemlich abgeliebt, das Bad ziemlich muffig. Für ein recht neues Hotel nicht okay.

2025-07-19 via Nuitee
I
IvanaB couple sk
9
2025-07-16 via Nuitee
L
Luzia family_with_children ch
3
keinerlei Charme, viel zu teuer!
Pros:

nichts

Cons:

Schimmliges, übelriechendes Bad
Ringhörig, alle Zimmer gehen zur Mitte, viele Gäste sind am Handyund schauen Filme oder hören Musik ohne Kopfhörer, um 6.30 toben sich Kinder im Pool aus
kein Kaffe zum Frühstück, da Maschine kaputt, unpersönliches Frühstück (Selbstbedienung).

2025-07-08 via Nuitee
B
Bettina with friends at
10
Exceptional
Pros:

The place was really calm and nice.
We stayed for one night to be close at the airport.
The pool area is really nice with a restaurant.

Coffee there is really good.

And they offer free airport transfer.

2025-06-16 via Nuitee
R
Rodney young couple au
10
Best Hotel, value for money, great pool.
Pros:

A new hotel, very clean, great pool, close to the airport, and indomaret is near by.

Cons:

They ran out of beer 😀

2024-11-12 via Nuitee
C
Carine review category business travellers gb
7
Good
Pros:

The hotel is brand new. Room and bathroom was large and clean. The swimming pool was very nice and the restaurant served good food at a reasonable price.

Cons:

We were the only foreign tourists, and it was very obvious that they were not used yet to this. Staff was very friendly, but organisation could be improved. The promised shuttle to the airport was not there on time. Payment of restaurant bills only in cash. The hotel is located near the airport, there is nothing else around. The restaurant had excellent coffee and tea, however this was not available at breakfast time. The breakfast buffet was not great, only local hot dishes, but we got an omelet.
The pool turned into a very loud local kiddies water play zone in the afternoon. Pool towels were not available.

2024-10-28 via Nuitee