One The Esplanade Apartments on Surfers Paradise

Hotels
9 (394 reviews)
1 The Esplanade , Gold Coast , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Lack of air conditioning in bedrooms

Categories

Cleanliness
7.46
Some issues noted with cleaning, including mould in bathrooms.
Service
9.43
Guests mentioned friendly and helpful staff.
Location
9.47
Ideal location with stunning views and proximity to attractions, as highlighted in multiple reviews.
Room Quality
8.92
Rooms described as spacious with good facilities, though some minor issues were raised.
Amenities
8.95
General positive sentiment about amenities like secured parking and pool, but some improvements needed.
Value for Money
9.41
Overall value seemed high based on the amenities and location.
Food and Beverage
8.96
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
9.43
Overall positive experiences shared with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:34

Property Description

Stunning Views and Family-Friendly Comfort

Luxurious Amenities: Guests at One The Esplanade Apartments on Surfers Paradise can enjoy a range of luxurious amenities, from a pool with a view to a sun terrace, perfect for soaking up the sun. The property also offers free WiFi and private parking for added convenience.

Home Away From Home: The family rooms at this 4-star aparthotel provide a comfortable and spacious accommodation option for guests. With a fully equipped kitchen, flat-screen TV, and modern bathroom, visitors can relax and unwind in style.

Outdoor Activities: From hiking to barbecuing, the aparthotel offers a variety of outdoor activities for guests to enjoy. Whether it's exploring the nearby beaches or simply relaxing in the picnic area, there's something for everyone.

Experience the best of Gold Coast at One The Esplanade Apartments on Surfers Paradise. Book now for an unforgettable stay!

Important information:

Please note that this property does not have any policies, procedures, or resources in place to accommodate the unique needs of school graduates during the annual Schoolies Week period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort, and convenience of school graduate guests during this period.

Please note that this property has a strict no-party policy. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

All guests must sign the property's Terms of Stay.

The maximum vehicle height for parking at this property is 6.2 feet.

Please note that window replacement will be carried out from January 12, 2026, to June 17, 2026, and guests may experience some noise or light disturbances from 08:00 to 16:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9
Based on 394 reviews
Cleanliness: 7.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 8.96
Overall Experience: 9.43
C
Craig • extended_group • au
9
Great value - excellent location and friendly staff
Pros:

Location is excellent

Cons:

Bathroom could use an update on furnishngs

2026-06-02 • via Nuitee
E
Elizabeth • couple • au
10
Fantastic beach view secure apartment within walking distance to beach & cafes.
Pros:

View of the beach. Close to everything!

Cons:

Bathroom….water from the shower went out on floor everywhere.

2026-05-31 • via Nuitee
B
Bianca • solo_traveller • au
10
2026-05-26 • via Nuitee
M
Margaret Isabelle • extended_group • au
8
It was fine. Staff helpful. Pool lovely and warm.
Cons:

One window in the toilet had no blind. Staff did erect a temporary one when we complained. An extra tea towel would have been good, if only to place under the draining board. The coffee maker worked well, but suitable only for one cup. A coffee plunger for 2 or 4 cups would be better. Many accommodations include pages on how to work things like TV, The Stove, the Microwave etc. That would have been helpful.

2026-05-25 • via Nuitee
D
David • solo_traveller • au
9
2026-05-22 • via Nuitee
N
Nikky • family_with_children • nz
9
Excellent, well worth it
Pros:

Close to central surfers

2026-05-16 • via Nuitee
T
Tracey • solo_traveller • au
10
Pros:

Warm welcome and accommodated us with an early check in. Great views, and a very short walk to bars & shops etc. Spacious and comfy apartment that was well equipped. Would definitely stay here again.

Cons:

N/A

2026-05-12 • via Nuitee
P
Philippe • couple • nc
8
Excellent, nous recommanderons à des amis
Pros:

Son emplacement, bel appartement , bien fourni en ustensiles de cuisine et autres.

Cons:

Nettoyage à revoir et climatisation du salon à faire un grand nettoyage.😩 robinetterie à revoir dans une salle de bain (master room

2026-05-10 • via Nuitee
L
Lisa • family_with_children • au
9
2026-05-10 • via Nuitee
O
Oguzhan • couple • au
10
Excellent choice
Pros:

The location and the view of the room

2026-05-09 • via Nuitee
S
Sarah • family_with_children • nz
8
Would def visit again though based on location.
Pros:

Location was amazing!

Cons:

Room was very dated for the price paid. Lights in one bedroom didn’t work.

2026-05-01 • via Nuitee
G
Grace • couple • ch
4
Great location and view of the beach. Old apartment, tired and in need of some maintenance. Walking distance from shops,
Pros:

The only good thing about the apartment was the location, right on the beach and walking distance to everything on the Esplanade.

Cons:

The building is very old, tired and in desperate need of some maintenance and care. The blind fell on top of me when I was in the shower, as it had rusted. The bathroom in particular wasn’t properly cleaned, under the bathtub was filthy and the light fitting was filled with dead bugs. There were sweet wrappers under the bed when we moved the two single beds together also stuffed in the sofa, obviously from previous guests with children. The light in the second bedroom could not be used as the fan would turn on as well. We arrived late on the Friday evening and as it was ANZAC weekend we didn’t see anyone at the reception until we checked out on the Monday. The pool hadn’t been cleaned either, although it did rain so we weren’t able to use it anyway. It’s a shame really, as the apartment block is very well located with an amazing view of the beach. Needs some work, care and a good clean.

2026-04-28 • via Nuitee
A
alex • couple • au
10
2026-04-27 • via Nuitee
B
Beverley • couple • au
10
Pros:

Value for money

2026-04-27 • via Nuitee
A
Anita • couple • au
7
It was good value for money
Pros:

The location and view was excellent

Cons:

Not sure

2026-04-26 • via Nuitee
C
catherine • couple • gb
9
Best view on the Gold Coast
Pros:

This is one of the most amazing spots at Surfers Paradise. We had a unit on level 13 and the view was stunning. The location was perfect right on the beach and close to everything.

Cons:

The interior was dated and the shower was due a refit.

2026-04-23 • via Nuitee
S
Shonali • family_with_children • nz
9
Excellent -would definitely stay there again.
Pros:

The location was superb, right on the beach, with its own access gate. The pool looked small but it was deep enough to be able to swim and wasn't actually that busy so we could swim if we wanted to. Apartment was spacious and comfortable.

Cons:

Mostly great, I'm being very fussy but we got a text to say our apartment would be cleaned the next day but they never turned up. Also, the carpet is really thin, and there was a loose tile in the ensuite shower, but these are really small things.

2026-04-17 • via Nuitee
J
Jenny • family_with_children • nz
9
Fantastic apartment, location, view, pool and parking!
Pros:

We thought the location was amazing, the views were spectacular!

Cons:

The rooms are a little dated but everything else about the property makes this not matter at all!

2026-04-17 • via Nuitee
T
Tabs • family_with_children • au
7
Walk to everything you wish, beautiful view
Pros:

Location is good, just next to beach and shops. The staff was quick and responsive. They addressed the toilet issue and called the plumber on priority. Also moved us to another available flat on lower level.

Cons:

we stayed on 14th floor 37A apartment. The flat toilet kept on giving issues even after fixing. We finally had to move to level 2 at unit 5 which was good but the view was limited. There were few essential things missing like vaccum cleaner, mop, peeler etc.

2026-04-14 • via Nuitee
L
Liuqing • family_with_children • au
10
Really loved our stay. Definitely will be back :)
Pros:

Stunning views and great location

Cons:

N/A

2026-04-12 • via Nuitee