NORTH CITY HOTEL

Hotels
7.4 (85 reviews)
31 Jalan Bestari 8/2 , Johor Bahru , my

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Non-smoking throughout
Cashless payment available
Fire extinguishers
24-hour security
Security alarm
Television in common areas
See all facilities

Review Highlights

Pros:
Good location
Affordable rates
Friendly staff
Cons:
Cleanliness issues
Room comfort issues
No water heater

Categories

Cleanliness
6.65
Several reviews mention dirty conditions and the need for better cleanliness.
Service
8.15
The staff were helpful and service was generally well-received.
Location
8.65
Convenient location mentioned positively in multiple reviews.
Room Quality
6.65
Rooms are noted as small, outdated, and having issues with air conditioning.
Amenities
7.15
Breakfast quality was mentioned as simple, but free breakfast was appreciated.
Value for Money
7.65
Overall considered reasonable for a budget hotel.
Food and Beverage
7.15
Food options present but lack variety and comfort.
Overall Experience
7.15
Mixed feelings; some enjoyed the stay while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:01

Property Description

Convenient Location
Located near popular attractions like Night Safari and Holland Village, NORTH CITY HOTEL offers easy access to key destinations.

Comfortable Accommodation
Stay in air-conditioned rooms with modern amenities, including free WiFi, flat-screen TVs, and free toiletries.

Family-Friendly Facilities
Enjoy a children's playground on-site and helpful staff fluent in English and Malay at your service 24/7.

Book your stay at NORTH CITY HOTEL for a memorable experience in Johor Bahru.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 85 reviews
Cleanliness: 6.65
Service: 8.15
Location: 8.65
Room Quality: 6.65
Amenities: 7.15
Value for Money: 7.65
Food and Beverage: 7.15
Overall Experience: 7.15
M
Mask • solo_traveller • my
5
地理佳，卫生低
Pros:

地点佳，买东西和逛街有方便，有tfMart在旁边，餐饮选择也很多，吃东西方便，交通也方便，这是唯一弥补了酒店服务和卫生平平的地方。

Cons:

我喜欢看新加坡电视台，说会修电视机却没有修好，所以必需给差评。前台脸色很差，态度给3.5分毕竟没有恶语相向就好，but确实没服务到位，就忽悠我会处理好，却一直忽悠到我住满两天后退房也没有处理好我的问题。卫生方面，浴巾换过后一样有污渍，只好自己买新的，厕所门1/8片绿黑色斑好像霉菌，廉价也不至于留下污迹吧，有卫生洁癖就自己戴洗漱用品。

2026-03-20 • via Nuitee
T
Thiyagu • extended_group • my
5
2026-03-11 • via Nuitee
L
LynLyn • solo_traveller • my
7
2026-03-09 • via Nuitee
K
Kenneth_4896 • couple • my
1
Pros:

Good location

Cons:

The room so dim and dirty, bathroom rack rust.

2026-01-25 • via Nuitee
S
SYAHRUL ' AIN BINTI ABDUL WAHAB • extended_group • my
8
2026-01-25 • via Nuitee
N
Nurafiza • family_with_children • my
7
2026-01-20 • via Nuitee
R
Raidi • extended_group • my
9
2026-01-18 • via Nuitee
C
Cheng • extended_group • my
4
2026-01-05 • via Nuitee
N
NOBUAKI • couple • jp
4
2026-01-01 • via Nuitee
J
Jeba • extended_group • my
9
2025-12-30 • via Nuitee
H
Hwee Ling • extended_group • sg
9
Pros:

It is a budget hotel with good location. Think the toilet is newly renovated which is bright and clean.

Cons:

The tv screen is not clear. Good to have it changed and install a bigger tv.

2025-12-29 • via Nuitee
A
Agnes • extended_group • my
5
Room for 3 person quite small I thought bigger but anyhow we managed,the Aircon not cooling that's r
Pros:

Location good convenient for all

Cons:

Aircon not cooling

2025-12-26 • via Nuitee
K
Khairul • solo_traveller • my
6
2025-12-25 • via Nuitee
N
Nasrol • extended_group • my
9
2025-12-15 • via Nuitee
K
King Soon • family_with_children • my
7
2025-12-07 • via Nuitee
L
li yun • family_with_children • sg
10
Very pleasant stay. Only couldn't accept no water heater.
Pros:

The service and accommodation were excellent. Near market, food court, durial stall. Hotel have provided breakfast and drink.

Cons:

Unfortunately, there's no water heater The water is too cold, my child resists taking a cold shower. Hopefully, next time I come, the family room will have a water heater.

2025-12-02 • via Nuitee
N
Nur • solo_traveller • my
5
suitable for one night stay.
Pros:

the strategic place since its near to other accommodations.

Cons:

please clean up the bed properly since the blanket/comforter quite dirty and the toilet has unpleasant smell plus the floor was too slippery.

2025-11-26 • via Nuitee
P
Putri • couple • id
1
Pros:

Tidak ada yang di sukai semua buruk

Cons:

Semuanyaa

2025-11-23 • via Nuitee
T
Thaqifah Amni • extended_group • my
9
2025-11-18 • via Nuitee
T
Tan • couple • my
8
2025-11-15 • via Nuitee