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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Room service
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Car hire
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Packed lunches
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Currency exchange
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Wheelchair accessible
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Mobile app for room service
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Television in common areas
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Japanese garden
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Covered parking
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Secured parking
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Bicycle-friendly property
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Tranquil Oasis in Puerto Natales
Garden Retreat: Hotel Casa Verde offers a serene escape with its lush garden, perfect for relaxation after a day of exploring.
Delightful Dining: Indulge in delicious meals at the hotel's restaurant and unwind with a refreshing drink at the bar.
Adventure Awaits: With hiking trails nearby and convenient bike and car hire services, Hotel Casa Verde is the ideal starting point for your outdoor adventures.
Experience comfort and adventure in Puerto Natales at Hotel Casa Verde.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 5 years old stay for US$30 per person per night when using an existing bed.
Children from 6 years old to 8 years old stay for US$50 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Silencioso y tranquilo
No TV en la habitación
Strutturata pulita e personale molto accogliente, al nostro arrivo il proprietario ci ha fornito un sacco di informazioni e consigli sulle escursioni che avevamo in programma di fare. L’hotel non é in centro ma se si ha una macchina si raggiunge senza problemi.
Me hubiera gustado que tuviera televisión.
Excelente atención de los anfitriones del matrimonio Lee.
Preocupados por el huésped servir solucionar sus necesidades dar información de los servicios de externos, transporte, tours,.
Muy buena atención de todos los ligados al turismo transporte agencias de turismo restaurantes negocios locales.
Muy buena ciudad para visitar
Dar a conocer al que visitante de las condiciones del viento cambios de clima precauciones por uso de ropa.
Large modern room and bathroom. Squeaky clean throughout and the lounge facilities with guest fridge and microwave etc useful.
A bit far from the town. We had a hire car for most of our stay so it didn't matter, but nowhere to eat close by and very limited evening meal choice (1 thing) during our stay. Although breakfast was nice the latest time was 9am to eat it.
The good: super clean
The Bad: you're immediately given a long list of do's and don't that were also already sent to you via WhatsApp message and are posted on Booking.com. The owner did help me with my luggage but acted as if he hated everything about his job. I constantly felt as if I'm totally bothering him. He never once smiled. I realize that a lot of us may be cultural (from Korea) but after weeks around friendly South Americans it was quite a shock to me. Couldn't wait to get out of there
The ugly : the gravel road leading up to it was so bad that it was difficult to find a taxi driver willing to go there. Had to waste a lot of time with that.
Nos gustó TODO. Desde la atención personalizada de sus dueños Lee y su esposa que son dos personas excepcionales. Es difícil describir con palabras la amabilidad, cordialidad y afecto recibido. Nos hicieron sentir como si fuéramos de su familia. Obviamente que los super recomendamos. Muchas gracias Lee y Sra.!
No hay algo que no nos haya gustado. Todo estuvo excelente.
Hotel Casa Verde exceeded my expectations. The facilities are clean, comfortable, spacious, and feel brand new. The owners are incredibly kind and welcoming, and the location is convenient—just a short drive from both downtown and the airport. Excellent value for money. The room was spotless, the shower had great water pressure, and there is a shared lounge with a fridge, small kitchen, TV, and seating. The property offers beautiful mountain views and is surrounded by wildflowers, creating a peaceful atmosphere. Guests can easily arrange a wide variety of tours through the hotel, and delicious Korean dinners are available if booked in advance. I stayed here before starting the O-Trek in Torres del Paine National Park and really appreciated the free luggage storage during my 8-day trek. The owner also provided great recommendations for restaurants and souvenir shops in Puerto Natales. Highly recommend staying here if you are planning to visit Torres del Paine.
The owners are super friendly and helpful.
Lovely, quiet, very clean place. Wonderful owners are so lovely and kind. The breakfast was great. Only 10 minutes away from Puerto Natales proper, so it is very accessible.
La amabilidad de los dueños y su excelente atención. Nos guiaron rápidamente en la ciudad, nos llevaron a hacer compras en el supermercado.
La tranquilidad del lugar, la vista, lo nuevo del lugar, la limpieza de la habitación, del baño. Excelente lugar.
La tranquilidad y ambiente familiar es maravilloso un precioso lugar en el campo patagonico
Excellent room, superb breakfast, and very caring owners. Also excellent information about the area provided by the proprietor who is very knowledgeable.
Nothing.
מקום נקי, נוח ונעים מאוד. מארחים מסבירי פנים ועושים כל מאמץ לסייע.
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