Hotel Casa Verde

Hotels
9.4 (78 reviews)
Huerto 146 Lote A1, Gabriel Silva (Camino1) , Puerto Natales , CL

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Garden
Hiking
See all facilities

Review Highlights

Pros:
Friendly and attentive service
Clean and comfortable accommodations
Cons:
None noted

Categories

Cleanliness
9.25
Many reviews highlighted the cleanliness and upkeep of the hotel, especially the bathrooms.
Service
9.85
Exceptional service was mentioned several times, with Mr. and Mrs. Lee being particularly praised for their friendliness and assistance.
Location
9.25
The hotel is conveniently located near Puerto Natales, making it accessible for exploring the area.
Room Quality
9.65
Rooms were described as spacious, well-decorated, and comfortable, contributing positively to the overall experience.
Amenities
9.05
Amenities were decent, with a note about the breakfast and general state of facilities being well maintained.
Value for Money
9.25
Guests have indicated that the experience aligns well with the price, providing good value.
Food and Beverage
9.25
Breakfast received positive remarks for its quality and variety, though specific items weren't detailed.
Overall Experience
9.65
Overall, guests enjoyed their stay and expressed high satisfaction, planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:55

Property Description

Tranquil Oasis in Puerto Natales

Garden Retreat: Hotel Casa Verde offers a serene escape with its lush garden, perfect for relaxation after a day of exploring.

Delightful Dining: Indulge in delicious meals at the hotel's restaurant and unwind with a refreshing drink at the bar.

Adventure Awaits: With hiking trails nearby and convenient bike and car hire services, Hotel Casa Verde is the ideal starting point for your outdoor adventures.

Experience comfort and adventure in Puerto Natales at Hotel Casa Verde.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.4
Based on 78 reviews
Cleanliness: 9.25
Service: 9.85
Location: 9.25
Room Quality: 9.65
Amenities: 9.05
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.65
Y
Yuwen • couple • cn
8
2026-10-30 • via Nuitee
L
Lucas Valentim Mendes • family_with_children • br
10
Hospedagem com cara de lar.
Pros:

Amamos a calorosa recepção que recebemos do Sr. Lee e sua esposa. Em tudo o que precisamos fomos auxiliados, roteiros, indicações de restaurantes, lojas de lembrancinha, o Sr. Lee conhece tudo de ponta a ponta, deixou tudo salvo para nós no maps. A hospedagem é muito confortável, limpa e organizada com um cheiro único de canela que ficou na memória. A Casa verde une culturas e, eu e minha esposa ficamos encantados com certeza voltaremos.

2026-10-24 • via Nuitee
O
Ortiz Orellana • couple • cl
8
Pros:

La pareja que atiende son muy amables, solucionan todo rápidamente si es que hay un problema y siempre nos preguntaban si íbamos a comer ahí para esperarnos después de los tours. Las piezas están muy bien calefaccionadas y las duchas son muy buenas. Se descansa realmente.

Cons:

Nada no me gustó, ya sabíamos a donde íbamos, y está ideal si no pasas mucho tiempo en el hotel, pero hay que saber que no hay muchos lugares comunes y a la salita que hay para ver tele o leer le falta un sillón algo más cómodo, nada más.

2026-05-03 • via Nuitee
J
Jihae • family_with_children • kr
10
One of the Highlights of My Patagonia Trip
Pros:

If you’re looking for a cozy, comfortable, and genuinely welcoming place to stay in Puerto Natales, look no further. This hotel was one of the highlights of my entire Patagonia trip.

From the moment I arrived, everything exceeded expectations. The rooms and common areas are spotless, warm, and thoughtfully designed—perfect after a long day of exploring. What truly sets this place apart, though, is the level of care from the owners. They go out of their way to ensure every guest has an exceptional experience—offering great local recommendations for dining and shopping, helping organize visits to the national park, and serving fresh, healthy breakfasts each morning.

Their attention to detail and hospitality made the stay feel personal and memorable. It’s been three months since my visit, and I still find myself thinking about it. I would return in a heartbeat and hope to be back someday.

2026-04-09 • via Nuitee
J
Josue • couple • gt
10
Limpio acogedor
Pros:

El alojamiento es muy lindo, con vistas espectaculares a las montañas, y súper acogedor. Se siente como en casa. El desayuno muy rico y balanceado

Cons:

No tengo nada que decir, todo me gustó

2026-03-31 • via Nuitee
Z
Zdenek • couple • ca
9
2026-03-30 • via Nuitee
X
xiang • extended_group • cn
7
Overall, the stay was decent but fairly average.
Pros:

The hotel is clean and the rooms are well maintained. The environment is quiet and comfortable.

Cons:

The location is relatively remote, and you basically need a car to get to town, which makes getting around a bit inconvenient. Breakfast is quite simple with limited options, and even basic items like eggs are not provided.

2026-03-30 • via Nuitee
F
Flora • couple • cl
5
Pros:

Limpieza 100%
Muy tranquilo, alejado de la ciudad, hermoso paisaje.
Cómoda la habitación.
El primer día, muy amable Li nos llevo a la ciudad porque el debía hacer unos tramites.

Cons:

Cuando sales de vacaciones, solo quieres descasar y sin horarios.
* el hotel cierra a las 23:30 hrs.
* la azúcar había que pedir.
* para comer, hay que salir del pabellón de las habitaciones ,al frío para entrar al comedor 🥶

2026-03-20 • via Nuitee
D
DAVID • extended_group • il
10
2026-03-18 • via Nuitee
C
christian • solo_traveller • cl
10
muy bien
Pros:

Un lugar agradable, alejado del ruido. Con acceso a la carretera inmediato. Gasolinera a dos km

Cons:

La gente que habla en los pasillos temprano, aunque esta en el reglamento los pasajeros hablan en el pasillo como que estan en el bus.

2026-03-16 • via Nuitee
J
julie • family_with_children • fr
9
Agréable séjour à Puerto Natales
Pros:

Les échanges enrichissants avec l'amical propriétaire
La vue depuis la chambre

2026-03-15 • via Nuitee
O
ori • couple • il
10
2026-03-09 • via Nuitee
G
Gunter • couple • ec
9
Tranquilidad como en el
Pros:

Silencioso y tranquilo

Cons:

No TV en la habitación

2026-02-24 • via Nuitee
C
Carlotta • couple • it
10
Pros:

Strutturata pulita e personale molto accogliente, al nostro arrivo il proprietario ci ha fornito un sacco di informazioni e consigli sulle escursioni che avevamo in programma di fare. L’hotel non é in centro ma se si ha una macchina si raggiunge senza problemi.

2026-02-22 • via Nuitee
Z
Zipi • couple • il
9
Very pleasant
2026-02-22 • via Nuitee
S
sebastien • family_with_children • fr
9
2026-02-12 • via Nuitee
M
Markus • couple • ch
7
2026-02-11 • via Nuitee
M
Macarena • couple • cl
10
2026-02-11 • via Nuitee
M
Mauricio • couple • cl
8
Cons:

Me hubiera gustado que tuviera televisión.

2026-02-10 • via Nuitee
A
Andres Humberto • couple • cl
10
Excelente ciudad para ver sus bonitos lugares y disfrutar
Pros:

Excelente atención de los anfitriones del matrimonio Lee.
Preocupados por el huésped servir solucionar sus necesidades dar información de los servicios de externos, transporte, tours,.
Muy buena atención de todos los ligados al turismo transporte agencias de turismo restaurantes negocios locales.
Muy buena ciudad para visitar

Cons:

Dar a conocer al que visitante de las condiciones del viento cambios de clima precauciones por uso de ropa.

2026-02-10 • via Nuitee