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Facilities
Property facilities
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Shopping on site
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Tennis lessons on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Clubhouse
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Nightclub
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Guest education on local ecosystems and culture
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Clubhouse
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Currency exchange
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Personal trainer
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Pub crawls
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Happy hour
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Cooking class
Review Highlights
Categories
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Property Description
Luxurious Accommodation and Convenient Location
JW Marriott Hotel Muscat offers upscale rooms and is directly connected to the Oman Convention and Exhibition Centre. Guests can enjoy free parking, a pool, and a fitness centre, along with a restaurant and bar on-site.
Relaxation and Recreation
The hotel boasts three gardens, a multipurpose court, and a variety of activities like cycling. After a day of exploring Muscat, unwind in the outdoor pool or work out in the fitness centre.
Business and Pleasure
Ideal for both business and leisure travelers, the hotel provides a 24-hour front desk, airport transfers, and a business centre. Enjoy free WiFi, room service, and a delicious continental or buffet breakfast.
Book your stay at JW Marriott Hotel Muscat for a perfect blend of luxury and convenience.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People no matter the age stay for OMR 10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Excellent hotel and outstanding service
Nothing
Extremely clean and very nice hotel.
Very quiet property with privacy. A really nice place to relax. Loved the vibe at Butter Buns and the breakfast at Kitchen 7 was nice. Service is top notch at Butter Buns , Kitchen 7 and room service.
The front office could be a bit more warm and hospitable. Maybe a bit more engaging.
The breakfast menu, could be improved a bit.
Beautiful, new, quiet hotel. Lovely green gardens, swimming pools, and most impressive a swimming pool under cover for shade. Kind staff. I thank the evening room service staff person who noticed I had a bad cold. He offered lemon and honey tea. That was perfect - just what I needed to ease the symptoms. Sincerely thank him for his observation and care.
Nothing.
welcome staff treats you like a valuable customer; the environment is very special and unique, the views and gardens are amazing. we enjoyed our stay and food was delcious.
I was disappointed that all my children weren't allowed to swim, despite being expert swimmers. While I understand the rules, a bit of flexibility when a parent is supervising and the children are competent swimmers would avoid diminishing their enjoyment. Alternatively, a separate, moderately deep pool for toddlers would be appreciated, as they disliked the shallow one designated for small children.
I love the hotels garden. The pool’s location has a beautiful view of the mountain. Breakfast is great. All the staff were friendly and accommodating.
Welcoming staff and spacious rooms. Amazing breakfast !
Nothing
Staff and courtesy
Location is outside of city but close to airport
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The spacious and very clean rooms, the bathroom. Accessibility to the exhibition center.
The only bad thing was the staff on the reception on my check-out. They tried to fool me by saying that they sent the invoice to my mail. I waited, I checked my mail and warned them that there is no mail. Then they said that the Booking.com will send me the invoice. I was so angry and I told them that lied to me very clearly. I have messaged with Booking.com for my invoice and they have replied me saying that the hotel will give me my invoice on the check outIf I had left the hotel by believing them I would struggle to get my invoice on making calls. They let me wait 15-20 minutes and I got my invoice by forcing them.
Le personnel bienveillant surtout les personnes qui font le ménage et voiturier très très gentils
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