Ritz Suites Grand Hotel Boutique

Hotels
8.7 (2310 reviews)
Av. Brigadeiro Eduardo Gomes, 125 Lagoa da Anta , Maceió , br

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Great staff and service
Comfortable rooms
Cons:
Cleaning issues
Breakfast variety lacking

Categories

Cleanliness
7.94
Mentioned poor cleaning standards and issues with cleanliness.
Service
9.41
Generally praised for being attentive and friendly.
Location
8.95
Good location, but some limitations related to beach structure.
Room Quality
8.9
Rooms are spacious and comfortable, with some renovation.
Amenities
8.43
Amenities are satisfactory but with room for improvement.
Value for Money
8.89
Generally seen as providing good value, although prices were noted as high.
Food and Beverage
7.94
Breakfast received mixed reviews, with calls for more variety.
Overall Experience
9.11
Overall a pleasant experience, with several enjoyable aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:47

Property Description

Luxurious Accommodation Near Stunning Beaches

Modern Amenities: Ritz Suites Home Service offers an outdoor pool, fitness center, and a restaurant for guests to enjoy during their stay. The air-conditioned rooms come with free WiFi, a flat-screen TV, and a safety deposit box for convenience.

Convenient Facilities: Some rooms feature a kitchenette, perfect for preparing meals, while the property also provides free private parking. The sun terrace is ideal for relaxation, and the multilingual staff at the reception are available 24/7 to assist guests.

Prime Location: Situated just steps away from Cruz das Almas Beach and less than 1 km from Jatiuca Beach, this 4-star hotel is a great choice for travelers looking to explore the beautiful beaches of Maceió.

Book your stay at Ritz Suites Home Service now to experience luxury and comfort by the beach!

Important information:

Please be advised that property will contact guests to request a copy of their ID with photo and to fill a credit card pre-authorization form before check-in.

Please note all kitchenware must be requested at the reception.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 2310 reviews
Cleanliness: 7.94
Service: 9.41
Location: 8.95
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 9.11
P
Pedro Neto family_with_children br
5
Pros:

Restaurante muito bom!

Cons:

Quartos sem varanda.
Banheiro precisando de manutenção.
Área de lazer minúscula.

2026-04-09 via Nuitee
M
Mike family_with_children br
7
Uma boa estadia, mas esperava um pouco mais.
Pros:

Café da manhã bem diversificado, estavam sempre repondo, classíficaria como bom.

Cons:

Abordagem, para venda de cotas de empreendimentos da WAV e o pessoal da recepção são pouco receptivos.

2026-04-08 via Nuitee
G
Gilberto couple br
10
2026-04-08 via Nuitee
C
Claudia family_with_children ar
10
Pros:

Las instalaciones en general son muy buenas.. el personal muy atento y resolutivo!

2026-04-07 via Nuitee
L
Ladis Paola family_with_children py
7
2026-04-07 via Nuitee
J
JOSE AROLDO family_with_children br
7
Pros:

Localização

Cons:

Aspecto antigo

2026-04-06 via Nuitee
F
Fernando family_with_children py
10
2026-04-05 via Nuitee
I
IVANA GABRIELA family_with_children ar
10
Increíble !
Pros:

La atención del personal excelente , muy amables !

Cons:

Podría sugerir más espacios comunes , sobretodo por los días de lluvia

2026-04-05 via Nuitee
D
Diogo family_with_children pt
6
Mediana. Barata no quarto. Má relação qualidade preço. Staff e pequeno almoço muito bons
Pros:

Pequeno almoço, staff e localização

Cons:

Cobraram valor superior ao constante da reserva, depois de reclamar estornaram. Tivemos barata no quarto , tendo o assunto em termos de relação contratual sido desconsiderado

2026-04-05 via Nuitee
F
Filipe couple br
9
Excelent cost-benefit
Pros:

Rooms were spacious and comfortable. Breakfast was good

Cons:

Breakfast room can get quite crowded during peak time

2026-04-04 via Nuitee
E
Elizabeth couple uy
10
2026-04-03 via Nuitee
D
Diego family_with_children br
10
Ótimo. Queria apenas um local para pernoitar, mas ofereceu muito mais.
Pros:

Equipe foi solícita e simpática. Quarto era amplo, limpo, e com bom ar condicionado. O café da manhã foi farto, e diverso. A localização atendeu minhas necessidades, e o estacionamento foi de fácil uso.

2026-04-03 via Nuitee
J
Jose Levi family_with_children br
4
Cons:

Quartos com limpeza deficiente. Restaurante com comida muito abaixo da média para a (suposta) categoria do hotel.

2026-04-02 via Nuitee
M
Maria luiza couple br
9
2026-04-01 via Nuitee
A
André Luís family_with_children br
9
Pros:

Era frente praia

Cons:

O café é poderia melhorar em razão do preço pago

2026-04-01 via Nuitee
P
Priscilla Maria family_with_children br
10
Acolhedora e confortável
Pros:

Ótima, tudo limpinho e novo.

Cons:

Poderiam melhorar mais o café da manhã com mais opções.

2026-03-30 via Nuitee
K
Katty extended_group cl
9
Pros:

Es cómodo, eno tan moderno y queda lejos del centro.

Cons:

La ventana de la habitación no cerraba bien y los vidrios de las ventanas estaban bastante sucios.

2026-03-28 via Nuitee
A
Angeliane dos santos santana family_with_children br
6
Insatisfeita com essa situação por isso não pretendo ir nem recomendo ninguém
Pros:

Camas ótimas ar condicionado bom quarto muito bom

Cons:

Fiquei extremamente desconfortável e estressada . Achei um absurdo o hotel permitir q pessoas q vende contas fiquem importunado os hóspedes.
Qdo cheguei no hotel desce com meus filhos e esposo pra conhecer a ária da piscina do hotel já fomos abordados por esse pessoal . Falei q não tinha interesse mas é um absurdo como eles ficam insistindo .
No outro dia indo tomar café fomos abordados novamente qdo minhas crianças estavam na piscina eles chegaram a mesa e novamente aquela insistência ficamos indignadas com o hotel por permitir isso .

2026-03-28 via Nuitee
C
Camila family_with_children br
8
Foi ok
Pros:

Quartos

Cons:

Achei a recepção desorganizada

2026-03-26 via Nuitee
A
adelmo family_with_children br
10
2026-03-26 via Nuitee