Sofitel Shahd Al Madinah

Hotels
•
Sofitel
8.7 (9009 reviews)
Opp Masjid Al Nabawy, PO Box 25517, Central District , Al Madinah , sa

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High prices
Need for refurbishment

Categories

Cleanliness
8.19
Multiple reviews highlight cleanliness positively, but a few mentions of needing refurbishment suggest room for improvement.
Service
9.16
Staff received numerous commendations for being friendly and accommodating, leading to a high rating.
Location
9.2
Location received high praise for its proximity to Al Haram, contributing significantly to guest satisfaction.
Room Quality
8.65
Rooms are generally described as clean and comfortable, with a few comments on needing minor improvements.
Amenities
8.68
Amenities received positive feedback, but some guests noted the need for more variety in food offerings.
Value for Money
8.14
Overall value was questioned by some guests due to pricing concerns, particularly in relation to room quality.
Food and Beverage
8.69
Guests enjoyed the food offerings, particularly the buffet, although some noted areas for improvement.
Overall Experience
8.86
Overall guest experiences were very positive, with many returning customers enjoying their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:55

Property Description

Luxurious Accommodation

Located just a minute's walk from Al-Masjid an-Nabawi, Sofitel Shahd Al Madina offers 5-star accommodation with free WiFi. Guests can choose from Deluxe rooms, triple rooms, and family suites with stunning partial Haram views. The hotel also features a concierge service, transportation services, and a 24-hour front desk for guests' convenience.

Exquisite Dining Experience

Guests at Sofitel Shahd Al Madinah can indulge in a continental or buffet Arabic breakfast at the on-site restaurant Arabesque. The restaurant also serves Afternoon Tea and international flavors throughout the day, ensuring a delightful dining experience for all visitors.

Exclusive Club Sofitel Access

For a truly luxurious stay, guests can opt for a Deluxe Club Room and enjoy access to Club Sofitel. This exclusive club offers all-day refreshments and snacks, personalized express check-in, and complimentary breakfast, providing guests with a VIP experience during their stay.

Experience luxury and convenience at Sofitel Shahd Al Madina - book your stay now for an unforgettable experience!

Important information:

Please note that during the month of Ramadan, breakfast will be replaced by Souhor, and dinner will be replaced by Ramadan Iftar.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card. Please contact the property before arrival for details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SAR 100 per day.

Location

Guest Reviews

8.7
Based on 9009 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.86
علي • couple • kw
9
2026-07-19 • via Nuitee
M
Mohammad • solo_traveller • sa
9
Pros:

Cleanliness and location promity to Haram Mosque

Cons:

Breakfast area was crowded

2026-07-18 • via Nuitee
S
sarah • solo_traveller • us
9
Pros:

Excellent location, very comfortable and clean. Staff is very good. Fatima at reception is really amazing

Cons:

The breakfast

2026-07-18 • via Nuitee
M
MAJED • couple • sa
9
2026-07-18 • via Nuitee
A
Ahmed • couple • ae
9
At Reception Lujain helped us a lot to expedite room readiness before time.
Pros:

Nice staff
Perfect location

Cons:

Slow maintenance
Unannounced power outages
Very crowded in breakfast time

2026-07-18 • via Nuitee
H
Husain • family_with_children • za
7
2026-07-18 • via Nuitee
H
Haitham • couple • eg
9
2026-07-18 • via Nuitee
H
Hissa • couple • qa
10
Pros:

The services

Cons:

They didn’t solve one of the issues i had with other room mates

2026-07-17 • via Nuitee
سلطان • solo_traveller • sa
9
2026-07-17 • via Nuitee
H
Haitham • family_with_children • eg
9
2026-07-17 • via Nuitee
S
SOHAYB • couple • sa
10
Pros:

كل شي كان ممتاز
وخاصه مدير المناوب محمد العريني اشكره كل الشكر

2026-07-17 • via Nuitee
A
Aliah • couple • sa
10
Pros:

نظافه المكان و الاثاث و خدمة العاملين

Cons:

لايوجد

2026-07-16 • via Nuitee
S
samya • couple • kw
10
ممتازه
Pros:

النظافه وتعامل الموظفين ممتاز

Cons:

لايوجد

2026-07-16 • via Nuitee
K
Karim • couple • sa
8
Pros:

Mr. Abdullah at the reception was very kind

2026-07-16 • via Nuitee
M
Mohamed • couple • ae
10
Amazing Experience
Pros:

Very good and close to Haram

Cons:

Very clean and well maintained and the team is very helpful and friendly

2026-07-16 • via Nuitee
D
Dato’ Sayed Amir • couple • my
10
2026-07-16 • via Nuitee
E
Ebrahim • extended_group • eg
9
2026-07-15 • via Nuitee
Y
Yousef • solo_traveller • sa
7
2026-07-15 • via Nuitee
K
Kamran Rafique • couple • au
9
2026-07-15 • via Nuitee
K
K almutairi • extended_group • kw
1
Pros:

قريب من الحرم والغرفة واسعه

Cons:

الفندق كان اكبر خدعة اجلكم الله دورة المياة قديمة والغنفة كانت مكسورة والأثاث مبين قديم وتأخروا علي في موعد تسليم الغرفة ساعة كاملة

2026-07-15 • via Nuitee