The Ardingly Inn

Hotels
6.9 (170 reviews)
the ardingly inn , Ardingly , gb

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Non-smoking throughout
Board games/puzzles
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor food quality
Lack of staff presence

Categories

Cleanliness
6.36
Multiple reviews indicate rooms were clean but dusty and unkempt.
Service
8.83
Staff were noted as friendly and helpful where available.
Location
9.37
Good location mentioned in several reviews, convenient for attractions.
Room Quality
6.82
Rooms generally comfortable, but complaints about being outdated and poorly maintained.
Amenities
5.85
Lack of sufficient amenities and poor breakfast options highlighted in reviews.
Value for Money
6.81
Poor experience with meals included; perceived value lower due to inadequate service and offerings.
Food and Beverage
3.86
Food quality severely criticized, including poor breakfast options and unavailability of service.
Overall Experience
7.33
General disappointment with the stay, particularly the overall service and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 21:09

Property Description

The Ardingly Inn offers a peaceful getaway in Ardingly with free WiFi, private parking, and a sun terrace.

Tranquil Garden Setting
Enjoy the serene garden surroundings, perfect for a relaxing afternoon or evening stroll.

Modern Amenities
Each room is equipped with a flat-screen TV, comfortable bedding, and a private bathroom for a comfortable stay.

Convenient Location
Located near popular attractions like Hever Castle and Brighton Dome, the hotel is easily accessible from London Gatwick Airport.

Book your stay at The Ardingly Inn for a memorable and relaxing experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

6.9
Based on 170 reviews
Cleanliness: 6.36
Service: 8.83
Location: 9.37
Room Quality: 6.82
Amenities: 5.85
Value for Money: 6.81
Food and Beverage: 3.86
Overall Experience: 7.33
D
Darren • solo_traveller • gb
1
Avoid at all costs
Pros:

Avoid at all costs

Cons:

House music at 2 am

2025-12-20 • via Nuitee
O
Olivia • couple • gb
1
Awful
Pros:

Nothing

Cons:

We arrived and felt very uncomfortable, got shown to a room and never saw a staff member again, we didn't have enough bedding or towels and the cupboards the information told us to get spares from was empty.
We booked this with breakfast included but were told the day before the kitchen was shut and offered no discount or money back
The room was clearly recently done up cheaply wallpaper peeling off etc was dusty and clearly unkempt

2025-12-11 • via Nuitee
D
Deborah • couple • gb
5
Only booked because of location. Will not be using again.
Pros:

Looked fairly newly decorated

Cons:

The day before our stay was told there would be no food. We had to show proof I had booked a double room and not a twin. Only one bath towel to use.

2025-12-07 • via Nuitee
T
teresa • couple • gb
1
2025-12-05 • via Nuitee
M
Marion • couple • gb
3
We should have been informed about the kitchen being closed. We had to drive around to look for a dinner and breakfast w
Pros:

The room was comfortable

Cons:

We booked as the reviews said the food was very good but when we got there we were told that the restaurant was shut for a refit. We also paid for breakfast and were offered cold breakfast, cereal, no coffee cups and a loaf of sliced white bread covered in mould.

2025-11-16 • via Nuitee
S
Susan • family_with_children • gb
2
Very disappointed. Would not stay again
Pros:

Clean room and good location

Cons:

We paid for bed and breakfast. The actual breakfast was cereal and toast but there was no butter or preserves and the hot drink machine had run out of water. No staff on premises to assist

2025-09-15 • via Nuitee
V
Valerie • extended_group • gb
6
Perfect till breakfast
Pros:

Space room food was excellent

Cons:

Breakfast Sunday morning unable to have hot drink due to no water in machine or cereal because lack of milk couldn’t even have toast as no butter unable to contact anyone

2025-09-14 • via Nuitee
R
Richard • family_with_children • gb
3
Disappointing
Pros:

Breakfast a disaster, Rather worse than Fawlty Towers

Cons:

Staff friendly and helpful when they were there.
We have sent a letter of complaint to CEO of Hall and Woodhouse.

2025-09-14 • via Nuitee
D
David • couple • gb
6
Good pub with basic accommodation
Pros:

Good location, great bar, good food

Cons:

Room tired with basic facilities - bathroom in need of update

2025-09-11 • via Nuitee
K
Karen • couple • gb
7
Good location, pub and beer garden . Room fine for price paid , but breakfast lacking and didn’t see any staff other tha
Pros:

Very handy for Ardingly ( right in the centre) . Nice pátio. ( beer garden)

Cons:

Breakfast was included , but no staff were there , toaster and coffee machine not even plugged in . Only cereal and bread and juice available .

2025-09-10 • via Nuitee
K
Kim • family_with_children • gb
4
Disappointing.
Pros:

The staff were very friendly and tried to help where they could but everything else wasn't good.

Cons:

Lack of staff on the premises when closed. Poor variety of self service breakfast options. When we moved rooms, the electricity failed and we couldn't shower for three days which having attended a local festival wasn't good.

2025-09-09 • via Nuitee
C
caroline • couple • gb
4
Cons:

The complementary breakfast was poor, sliced white bread , butter and boxed cereals and a coffee machine with attitude
The shower room was damp with and poorly lit
The room was small with a bed pushed up against the wall meaning you had to climb over the person sleeping on the near side of the bed ( fortunately we are able-bodied and knew each other)
Both the barman and chambermaid were perfectly pleasant there were no other staff onsite
A shame as the village appears charming however the hotel needs a lot of investment

2025-09-09 • via Nuitee
A
A P • family_with_children • gb
5
Friendly staff, good location, quite comfortable rooms but don’t stay there if you want a cooked breakfast.
Pros:

Good location

Cons:

Steep stairs. The ‘complimentary breakfast’ was extremely poor. No cereal bowls or side plates provided so had to eat cereal out of cups. No jam provided for toast.

2025-09-08 • via Nuitee
N
Neil Cox • solo_traveller • gb
8
2025-09-05 • via Nuitee
D
Duane • couple • gb
1
Disaster - avoid
Cons:

We arrived off of a flight and there was noone to check us in so we had to find somewhere else to stay.
They blatantly lied and said someone was there until 2130 - I can show from my phone calls to them that I was there at that time and the place was deserted.

Thankfully not with kids or after a very long flight

2025-09-01 • via Nuitee
S
Stephen • couple • gb
9
2025-08-31 • via Nuitee
P
Paul • family_with_children • gb
7
2025-08-31 • via Nuitee
A
Alfred • couple • gb
3
Quite comfortable, but we believe there is room for improvements!
Pros:

The staff were friendly and we were given a lovely greeting from Holly. The Inn was clean throughout and refreshments in room was more than adequate. Personal items such as shampoo and shower gel were adequate.

Cons:

A full English breakfast instead of just cereals and toast would have been more appropriate in an English hotel. A toilet seat that was not secured to the toilet correctly, however that was put right on second day.

2025-08-30 • via Nuitee
D
debbie • solo_traveller • gb
10
Pros:

The room was lovely and clean

Cons:

The waiting around to get the kitchen staff attention there was no bell or anything to ring .
And unsure when having a cooked breakfast why we couldn't have a plain omelette and beans ?

2025-08-29 • via Nuitee
M
Mike • solo_traveller • gb
5
2025-08-26 • via Nuitee