Bassa nova villa

Hotels
7.2 (409 reviews)
panglao pob.lag-itan , Panglao , ph

listing image 1
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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
5.66
Several reviews indicated issues with cleanliness, including unclean rooms and bathrooms.
Service
8.13
Mixed feedback on service with some staff being helpful; however, consistency issues were reported.
Location
8.17
Location described as convenient, but some found it a bit out of the way.
Room Quality
7.12
Rooms were spacious, but issues with maintenance and amenities were noted.
Amenities
6.65
Guests mentioned lacking amenities like hot water and basic cleanliness.
Value for Money
6.61
Value perceived as average given the reported issues with services and cleanliness.
Food and Beverage
7.66
Food received positive comments, but breakfast was described as basic.
Overall Experience
7.63
Overall, guests had a satisfactory experience but highlighted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:54

Property Description

Luxurious Pool Views

1. Modern Amenities: Bassa nova villa offers a range of modern amenities including a restaurant, a bar, and a 24-hour front desk, ensuring a comfortable stay for all guests.

2. Relaxing Outdoor Spaces: Guests can unwind in the garden, sun terrace, or year-round outdoor pool while enjoying the picturesque pool views, providing a tranquil atmosphere.

3. Convenient Services: With free WiFi, air-conditioned rooms, and family room options, this aparthotel caters to the needs of every traveler, making it an ideal choice for a memorable stay.

Experience the perfect blend of comfort and convenience at Bassa nova villa. Book now for an unforgettable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 409 reviews
Cleanliness: 5.66
Service: 8.13
Location: 8.17
Room Quality: 7.12
Amenities: 6.65
Value for Money: 6.61
Food and Beverage: 7.66
Overall Experience: 7.63
E
Etienne • solo_traveller • nl
4
Onder de maat voor een comfortabel verblijf
Pros:

De airco was stil en de kamer was ruim.

Cons:

Het bed was zeer en zeer hard. Was bijna niet op te slapen en heb zelfs een extra deken gevraagd om onder mij te leggen omdat het zo hard en slecht sliep. Ontbijt was verschrikkelijk. Drie (Engelse) ontbijt keuzes waarbij er geen verandering in het ontbijt gemaakt mocht worden. Deed het personeel dit eventueel wel zouden ze salaris vermindering kunnen krijgen van de eigenaar. Het hotel ligt aan een drukke weg en dat is niet te zien op de foto's. De foto's zijn erg geselecteerd op de beste kamers.

2026-06-07 • via Nuitee
A
Ambre • couple • fr
8
2026-05-27 • via Nuitee
R
RODOLFO • extended_group • ph
2
2026-05-21 • via Nuitee
E
Emily • solo_traveller • fr
4
Pros:

chambre spacieuse, draps propres..

Cons:

personnel pas accueillant du tout, ou plutôt indifférent à ses clients... literie épouvantable, à peu près dormir sur une planche en bois...je suis restée bloquée. pas de papier toilettes, difficile pour nous accidentaux... il y à bien un sèche cheveux, accroché au mur mais il faut se sécher les cheveux les pieds dans l'eau, on s'est dit qu'on allait profiter du voyage encore un peu. le ménage n'est pas fait pendant le séjour, serviettes non changées,, nous sommes restées trois nuis.bref pas terrible

2026-05-19 • via Nuitee
S
Stephanie • extended_group • au
9
Pros:

Had a pleasant stay and great value for your money.

2026-05-17 • via Nuitee
K
Kristine • family_with_children • se
3
The place has a potential but the owner is handling it bad. He should start listening to his staff/people’s concern
Pros:

Nothing

Cons:

Aside from the place but also the owner. If you are in the industry you should know how to handle you staff as well as your customers. No wonder the place turned awefuy bad. The owner itself is the problem.

2026-05-11 • via Nuitee
K
khristine joy • extended_group • ph
8
2026-05-06 • via Nuitee
C
Cheryl • couple • ph
1
Pros:

The aesthetic of the place.

Cons:

Everything- cleanliness, the room, the bed, clogged cr, the facility, the breakfast

2026-05-05 • via Nuitee
J
Jeanette • family_with_children • ph
1
Please don't book here its not recommended, not at all.
Pros:

the staff are nice but not the owner

Cons:

The owner is not friendly, the room has a very bad smell specially the CR and when I complain they only sprayed downy which is very funny. The breakfast has only 2 options- sandwich or hotdog with rice only and we stayed for 5 days. Maintenance is zero. No service clean up on our rooms. We requested but when we arrived from daily outings no room service and the room is still not clean. No frontdesk in the evening only the guard. Do not arrived in the evening or you will sleep in the street.

2026-05-03 • via Nuitee
J
Jeanette • couple • ph
1
not recommended
Pros:

none

Cons:

Very bad smell specially the CR

2026-05-03 • via Nuitee
R
Roma Cassandra • couple • ph
3
Photos r not accurate anymore. I hope you can do better in the future
Pros:

.

Cons:

AC not cold they ask us to move rooms but the AC is still the same. Toilets are rusty, water has foul smell, bed sheets has stains and pillows has black marks inside. The property was not maintained well

2026-04-17 • via Nuitee
K
khristine joy • extended_group • ph
8
2026-04-16 • via Nuitee
K
khristine joy • extended_group • ph
9
2026-04-15 • via Nuitee
A
ANDY • extended_group • fr
1
horrible, passez votre chemin.
Pros:

absolument rien

Cons:

absolument tout.
nous sommes partis 30 minutes après être arriver.
les commentaires sont réelles!! ne minimisez pas, je vous assures que vous aller regretter!

2026-04-14 • via Nuitee
S
Sarah • extended_group • dk
4
Desværre levede det ikke op til forventningerne eller billederne. Der var flere gange, hvor vandet ikke virkede eller vi
2026-04-14 • via Nuitee
J
Julie • couple • fr
9
Pros:

Le service de la dame a l’accueil était excellent, très belle endroit, très bon petit déjeuner, très belle piscine

Cons:

Manque un peu de rangement

2026-04-13 • via Nuitee
J
Juan • solo_traveller • kh
6
2026-04-13 • via Nuitee
F
Filipa • couple • pt
3
Pros:

Honestly nothing, maybe just the location.

Cons:

Breakfast was very poor, there was no hot water, the bed was extremely uncomfortable, the air conditioning was too noisy, we weren't given the room we reserved, one towel per person, and no daily cleaning.

2026-04-03 • via Nuitee
I
Ivie • extended_group • jp
7
2026-04-01 • via Nuitee
S
San Miguel • family_with_children • us
8
Great boutique like accommodations.
Pros:

Price , location (being away from extreme tourist area like Alona Beach strip) be aware of the location when booking this , I prefer this area .

Cons:

Beds need upgraded .

2026-03-31 • via Nuitee