LivAway Suites- Missoula

like staff, clean facility, rooms good, new, quiet, good value.
don't like tight parking, no automatic doors make it hard to get through with luggage and full hands, doors close on carts, luggage carts suck

Really liked the room. Our Maps app had a hard time finding it and giving us good directions. I think because it’s a new property and the app just hasn’t caught up. Also glad that I read the reviews to learn that the room comes with NO appliances: no toaster, coffee maker, dishes, utensils or hair dryer. Apparently some of these items can be purchased. Since we caught on before we left home, we were able to raid our camping supplies so we had everything we needed. Would stay again and remember to pack kitchen stuff.

At night it was very noisy all hours of the night , doors slamming , people talking loudly in the hallways . It was very hard to get a good nights sleep .

Staff was very helpful in trying to keep people quiet , but it seemed that people didnt care !!!! will not stay again

Not clean! Bedding was dirty and had hair on it. Black hair everywhere in the bathroom. Very loud all night.

Very nice hotel. Spacious room. Quiet sleep. I really liked the self check in.

When we arrived and checked in we were happy with the ease of check in process.

We then left the hotel and went to an event expecting to be able to come back that night after our event to a nice shower and bed. What we got was everything but that. We entered the room and immediately found bugs, fingernails, dirt, food all over the floors which looked like had never been cleaned. It was disgusting. Then my daughter went to shower and I immediately was notified the shower was filthy. I then spent about the next 25 minutes cleaning someone else’s hair, white goop, and things from the shower just so she could use it. I then cleaned the toilet which had someone else’s pee drizzled down all sides and hair on the back, there was hair everywhere. It was filthy.

Skip forward to the bedding which hadn’t been cleaned either.

Immediately I went to the front desk, but it appears the hotel was fully booked so there was no chance of moving rooms. I took all new bedding and changed it and proceeded to clean the room to a useable space.

To say the least I was absolutely pissed. I shouldn’t need to spend 1-2 hours cleaning a room just to be able to use the space when I just paid close to $200 a night to be there.

Zero stars. Highly do not recommend.

Room was fine, definitely clean. The self check in lobby is abismal. It is probably 100 degrees F in there, even late in the day. It is a hotbox of sun but it also feels like the heat is on in there. Goofy as can be.

Place cups in rooms!

Box tissues

Additional roll toilet paper
More than one towel when two guests in room.

I don’t recommend this property

Nobody on hand to check out was disappointing, because I was unable to check out via your terminal in lobby.

Thanks!

It was 3 adults traveling so we booked 2 queen beds on Expedia but was given 1 king size bed room and was told they were sold out and could accommodate is by giving extra room. One had to sleep on the floor. Hoping That Expedia will figure out what went wrong.

Very nice, newer hotel. No shampoo, no lotion, one bath towel, and no soap.

Un safe parking people smoking marijuanain the parking lot so there is drugs in the hotel kids playing in the work out room hardly and one at the front desk took me two time to get my trash taken out I’ll be back Sunday hoping my trash and bathroom is cleaned

No hair dryer, no kitchen amenities like napkins, silverware, plates, cookware…inspite of a full refrigerator, cooktop, microwave etc.

Parking too tight, luggage carts suck bad, bedsheets flimsy and don't stay on, doors not slam on carts from entry to room, trash outside always full, bedside lamp stand needs 4-6 " wider for CPAP etc. toilet paper holder too far back strain to reach from throne. Staff amazing, rooms great, new towels awesome, kitchenette great, clothes area, bed support great, tv great, bathroom great.

Front desk guy was amazing! Great customer service.

There was no LIVE person at the desk to help or as an alternative to the self check in which was clunky and annoying. The promised email didn't work - navigating to the guest page resulted in a "webpage not available" screen - and again, there was no one at the desk to help.
Since this is a new property, everything physical was in good condition and relatively clean.

Easy in and out. Lots of construction workers there so a bit more noise and party in the parking lot than I expected but the room was large and beds were soft.

Not super clean and could hear neighbors above and next to us throughout the night.

Their vacuum was stolen so hallways were dirty with food and dirt.