Southcrest Manor Hotel, Best Western Signature Collection

Hotels
BW Signature Collection by Best Western
7.7 (2278 reviews)
Pool Bank, Southcrest , Redditch , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dirty bed sheets
Cold room

Categories

Cleanliness
6.58
Several mentions of dirty bed sheets and a need for a deep clean in the room.
Service
8.57
Staff were generally friendly and helpful, although some areas could improve under pressure.
Location
9.07
Many positive comments about the convenient and quiet location.
Room Quality
6.58
Issues with room maintenance and cleanliness, along with some rooms being difficult to access.
Amenities
7.08
Disappointment regarding the hot tub and general amenities being tired or poorly maintained.
Value for Money
8.07
Decent value but varied experience; some guests felt they expected more for the price.
Food and Beverage
8.07
Breakfast was generally praised, but the experience was marred by chaos at peak times.
Overall Experience
7.58
Mixed feelings; some guests had a good stay, while others experienced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:27

Property Description

Awarded Safe to Trade and Visit England "We're Good to Go" Accreditation

Nestled within 10 acres of private lawns and woodland, the 4-star Southcrest Manor Hotel, Best Western Signature Collection is a tranquil retreat just minutes away from Redditch town centre. The hotel boasts free WiFi, parking, a Laura Ashley Tea Room, and a fitness suite.

Luxurious Accommodation and Dining

The stylish rooms feature flat-screen LCD TVs and modern décor, while the Laura Ashley Restaurant & Bar offers a delectable menu and delightful afternoon teas.

Health and Beauty Oasis

Indulge in Elemis treatments at the Health and Beauty Club, complete with a fitness suite, saunas, and a Hydrotherapy hot tub.

Experience the best of the Midlands with easy access to Birmingham, Warwick, and Stratford-upon-Avon. Book now for a serene stay at Southcrest Manor Hotel!

Important information:

The hotel has been awarded the Safe to Trade and Visit England Good to Go accreditation.

Dinner includes a 3-course meal from the Inclusive Dinner Menu, supplements may apply.

Cash payments are only accepted when presented with a valid credit/debit card that is available to pre-authorize. A GBP 20 per night pre-authorization fee will be applicable on check in.

The Hydrotherapy Hot Tub & Saunas are strictly pre-bookable only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for £15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2278 reviews
Cleanliness: 6.58
Service: 8.57
Location: 9.07
Room Quality: 6.58
Amenities: 7.08
Value for Money: 8.07
Food and Beverage: 8.07
Overall Experience: 7.58
C
Chloe couple gb
9
Lovely stay at Southcrest Manor
Pros:

Good location. Hotel was very clean and staff were really friendly and helpful. Breakfast was very good with a large variety of options. Our room was a double which was a good size and had all the facilities you needed.
We used the hot tub which was easy to book at reception and was a lovely experience and a wonderful addition to our stay. Free parking was also a bonus. We would recommend and would stay again.

Cons:

The only slight improvement would be the shower as this wasn’t as powerful, but otherwise very clean.

2026-06-06 via Nuitee
C
carol family_with_children gb
10
Will stay again
Pros:

Breakfast was great, very good choice
Location good

Cons:

Nothing

2026-06-05 via Nuitee
B
Barbara Doreen couple gb
8
Very pleasant
Pros:

The breakfast was good plenty of choices the setting of the hotel was very nice

Cons:

Bathroom was a little bit tired and the amount of soap and shampoo a bit miserly

2026-06-04 via Nuitee
P
pierre solo_traveller gu
10
Pros:

Tout et specialement le petit dejeuner

Cons:

Rien

2026-06-02 via Nuitee
G
Greg couple au
8
Good value, and a gorgeous quiet space.
Pros:

The main house, the tea room, The gardens!

Cons:

Our tv didn’t work, the fan didn’t work, the shower was way too hot so we had to run the sink tap to get the right temp. Maintenance is a little lacking.

2026-06-01 via Nuitee
K
Katina solo_traveller au
9
Pros:

Charming manor. Parking onsite felt safe. Comfortable room, good breakfast. Friendly and helpful staff.

2026-06-01 via Nuitee
C
Craig couple gb
8
2026-05-31 via Nuitee
A
Andrew couple gb
9
Pros:

Good sized rooms and comfortable bed

Cons:

Bathroom need updating and quieter fan

2026-05-31 via Nuitee
S
sharon couple gb
1
Definitely not worth the money! Very disappointing
Pros:

The location was great for what we needed

Cons:

The room had a leaking radiator which had a plastic tub under it collecting the water, the shower barely worked with the rain head a dribble and the alternative hose again just about getting a small amount of water, due to very low pressure. The tassino coffee machine didn’t work the duvet was too thick and heavy for this time of year and to compliment the cost of our room we were overlooking the bin store for the hotel, which with the warm weather meant flies in the room and an early wake up by the staff banging bins at 6:50am As for taking a £20 deposit when you arrive I think the hotel should be giving a £20 credit! Definitely not worth the money!

2026-05-31 via Nuitee
A
ADELE couple gb
3
It wasn’t great
Pros:

It was convenient

Cons:

Shower didn’t work breakfast cheap products and on leaving we weren’t asked how our stay was or we would have said.

2026-05-30 via Nuitee
R
Robert solo_traveller gb
10
Pros:

2pm booking time all the hotel and staff was exceptional, breakfast was the best ive had in a overnight stay

Cons:

Nothing

2026-05-30 via Nuitee
R
Riina Koppelmann solo_traveller gb
7
2026-05-29 via Nuitee
W
Wei extended_group gb
8
2026-05-27 via Nuitee
S
Sandi couple gb
7
2026-05-27 via Nuitee
S
Steven family_with_children gb
9
Pros:

Ok.location wasn't that bad , 10 min walk from town centre shopping centre if you turn right or a few shops to the left depending on what your needs are , we ended up in up shopping mall with arcade for electronic darts pool air hockey bowling etc and a few fast food outlets mcds nandos gdk ,so it suited us for rest of evening , ideal location for stratford if your onto ahskesoear ,only 15 miles away .

Cons:

Shower screen is only half ,which means floor gets wet or towel soaked or used as mop ,other than that room was well thought out , , not too sure if gym was free ,never had time , massages eyc available too if your into , never tried though , price of food too rich for my blood , , especially considering what I paid with breakfast ,room amd breakfast was a bargain, overall what I had and did 99% great deducted 1% as had to mop floor after shower so I don't slip , had drier wet rooms !

2026-05-27 via Nuitee
T
thomas solo_traveller gb
10
Wonderful hotel in a beautifulposition
Pros:

The whole experience wasgreat

2026-05-26 via Nuitee
J
J.E. extended_group gb
9
2026-05-26 via Nuitee
D
Dean solo_traveller gb
8
2026-05-25 via Nuitee
K
Kimberley solo_traveller gb
6
2026-05-25 via Nuitee
D
Davina couple gb
7
I haven’t had peace like that in 15 years. So staying somewhere where you could only hear birds was a blessing to my ear
Pros:

I loved the location, it was so peaceful, and the views of the grounds were exceptional. My other half enjoyed the food portions.

Cons:

Our room was small but clean, no air conditioning we suffered in the room it was so hot.

2026-05-25 via Nuitee