Southcrest Manor Hotel, Best Western Signature Collection

Hotels
BW Signature Collection by Best Western
7.7 (2309 reviews)
Pool Bank, Southcrest , Redditch , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dirty bed sheets
Cold room

Categories

Cleanliness
6.58
Several mentions of dirty bed sheets and a need for a deep clean in the room.
Service
8.57
Staff were generally friendly and helpful, although some areas could improve under pressure.
Location
9.07
Many positive comments about the convenient and quiet location.
Room Quality
6.58
Issues with room maintenance and cleanliness, along with some rooms being difficult to access.
Amenities
7.08
Disappointment regarding the hot tub and general amenities being tired or poorly maintained.
Value for Money
8.07
Decent value but varied experience; some guests felt they expected more for the price.
Food and Beverage
8.07
Breakfast was generally praised, but the experience was marred by chaos at peak times.
Overall Experience
7.58
Mixed feelings; some guests had a good stay, while others experienced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:27

Property Description

Awarded Safe to Trade and Visit England "We're Good to Go" Accreditation

Nestled within 10 acres of private lawns and woodland, the 4-star Southcrest Manor Hotel, Best Western Signature Collection is a tranquil retreat just minutes away from Redditch town centre. The hotel boasts free WiFi, parking, a Laura Ashley Tea Room, and a fitness suite.

Luxurious Accommodation and Dining

The stylish rooms feature flat-screen LCD TVs and modern décor, while the Laura Ashley Restaurant & Bar offers a delectable menu and delightful afternoon teas.

Health and Beauty Oasis

Indulge in Elemis treatments at the Health and Beauty Club, complete with a fitness suite, saunas, and a Hydrotherapy hot tub.

Experience the best of the Midlands with easy access to Birmingham, Warwick, and Stratford-upon-Avon. Book now for a serene stay at Southcrest Manor Hotel!

Important information:

The hotel has been awarded the Safe to Trade and Visit England Good to Go accreditation.

Dinner includes a 3-course meal from the Inclusive Dinner Menu, supplements may apply.

Cash payments are only accepted when presented with a valid credit/debit card that is available to pre-authorize. A GBP 20 per night pre-authorization fee will be applicable on check in.

The Hydrotherapy Hot Tub & Saunas are strictly pre-bookable only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for £15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2309 reviews
Cleanliness: 6.58
Service: 8.57
Location: 9.07
Room Quality: 6.58
Amenities: 7.08
Value for Money: 8.07
Food and Beverage: 8.07
Overall Experience: 7.58
A
alison couple gb
9
Excellent place to stay
2026-06-27 via Nuitee
P
Peter couple gb
9
2026-06-25 via Nuitee
S
Sam solo_traveller gb
7
For the money, it was good
Pros:

Staff were friendly.

2026-06-22 via Nuitee
P
Paul couple gb
9
2026-06-21 via Nuitee
K
KAREN couple gb
8
Pros:

Beautiful grounds.pads of parking and easy access to the venue.
All staff where friendly and helpful throughout my stay.

Cons:

The menu was a bit limited if you wanted something other than pizza or burgers.

2026-06-21 via Nuitee
M
Marina family_with_children gb
2
2026-06-21 via Nuitee
B
brattle couple gb
1
Looks nice in the adds, but the best thing was the exit road away from the hotel.
Pros:

The two girls that served us in the restaurant were wonderful.

Cons:

The central heating, towel rack was on full blast, we ask the receptionist if someone could come and have a look at it.
She said she text maintenance and was waiting for an answer, if not she would move us.
Did neither.
This meant the room was unbearable add to that the bed was very short and my feet hung over the end of the bed.
All in all a waste of money, poor nights sleep. Glad we were leaving early because if we weren’t we would have left anyway.
It looks nice but not fit for purpose.

2026-06-21 via Nuitee
T
theresa family_with_children gb
8
Friendly and helpful staff in a beautiful location
Pros:

Breakfast was lovely, nice choice and plenty

Cons:

A little tired in places

2026-06-20 via Nuitee
J
jayne couple gb
5
Breakfast was only warm even though there was a good selection.
Pros:

Staff were very friendly.

Cons:

The grounds were very tired. Needed a lot of weeding and tending.

2026-06-20 via Nuitee
S
Stacey solo_traveller gb
8
2026-06-19 via Nuitee
S
Susan couple gb
6
2026-06-18 via Nuitee
N
Norbert solo_traveller de
8
Gute Lage, Hilfsbereites Personal bei Anliegen
Pros:

Frühstücksbuffet: sehr gut.
Nicht weit vom Stadtzentrum und trotzdem sehr `grün´
Sehr ruhig, auch bei Veranstaltungen(Hochzeit u.ä.) wurde die Nachtruhe eingehalen

Cons:

Zimmer etwas klein(für eine Person noch okay), Mobiliar alt und Böden ´laut´ und zuviel Teppichböden, allerdings ´typisch´England. Im Bad wenig Ablagemöglichkeiten und geringer Wasserdruck. Das Personal ist manchmal etwas zu sehr mit sich beschäftigt.

2026-06-18 via Nuitee
L
luke couple gb
10
TRUELY Lovely Hotel .
Pros:

IT was Amazing, one of the best Breakfasts we've ever had, and we travel alot.

Cons:

Nothing, Everything was great.

2026-06-17 via Nuitee
R
Rob solo_traveller gb
10
amazing hotel for Redditch.
2026-06-16 via Nuitee
D
Dave couple gb
8
2026-06-15 via Nuitee
K
kelly solo_traveller gb
8
Relaxing
Pros:

I love it here been a few times last few years

Cons:

It’s clean, comfortable bed, I had a standard room was lovely , definitely come again , enjoy the hot tub

2026-06-15 via Nuitee
K
Kacper couple pl
5
Wygodnie ale za tą cenę
Pros:

Wygodne łóżko i łazienka

2026-06-15 via Nuitee
V
Val couple gb
4
Pros:

Handy for where we needed to be

Cons:

Dirty bathroom

2026-06-15 via Nuitee
T
Tony solo_traveller gb
7
Overall a good place to stay, staff were lovely
Pros:

Location and gardens

Cons:

Shower leaked and not strong enough and food was a mixed bag between being nicely cooked and tasty to swimming in fat and cold

2026-06-11 via Nuitee
B
Beverley couple gb
8
Nice hotel, staff very nice, breakfast was average for the money. We stayed here to visit family for the weekend so it s
Pros:

In a great position for our particular needs this time, nice room and surroundings were very nice.

2026-06-07 via Nuitee