Southcrest Manor Hotel, Best Western Signature Collection

Hotels
•
BW Signature Collection by Best Western
7.7 (2192 reviews)
Pool Bank, Southcrest , Redditch , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dirty bed sheets
Cold room

Categories

Cleanliness
6.58
Several mentions of dirty bed sheets and a need for a deep clean in the room.
Service
8.57
Staff were generally friendly and helpful, although some areas could improve under pressure.
Location
9.07
Many positive comments about the convenient and quiet location.
Room Quality
6.58
Issues with room maintenance and cleanliness, along with some rooms being difficult to access.
Amenities
7.08
Disappointment regarding the hot tub and general amenities being tired or poorly maintained.
Value for Money
8.07
Decent value but varied experience; some guests felt they expected more for the price.
Food and Beverage
8.07
Breakfast was generally praised, but the experience was marred by chaos at peak times.
Overall Experience
7.58
Mixed feelings; some guests had a good stay, while others experienced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:27

Property Description

Awarded Safe to Trade and Visit England "We're Good to Go" Accreditation

Nestled within 10 acres of private lawns and woodland, the 4-star Southcrest Manor Hotel, Best Western Signature Collection is a tranquil retreat just minutes away from Redditch town centre. The hotel boasts free WiFi, parking, a Laura Ashley Tea Room, and a fitness suite.

Luxurious Accommodation and Dining

The stylish rooms feature flat-screen LCD TVs and modern décor, while the Laura Ashley Restaurant & Bar offers a delectable menu and delightful afternoon teas.

Health and Beauty Oasis

Indulge in Elemis treatments at the Health and Beauty Club, complete with a fitness suite, saunas, and a Hydrotherapy hot tub.

Experience the best of the Midlands with easy access to Birmingham, Warwick, and Stratford-upon-Avon. Book now for a serene stay at Southcrest Manor Hotel!

Important information:

The hotel has been awarded the Safe to Trade and Visit England Good to Go accreditation.

Dinner includes a 3-course meal from the Inclusive Dinner Menu, supplements may apply.

Cash payments are only accepted when presented with a valid credit/debit card that is available to pre-authorize. A GBP 20 per night pre-authorization fee will be applicable on check in.

The Hydrotherapy Hot Tub & Saunas are strictly pre-bookable only.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for £15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2192 reviews
Cleanliness: 6.58
Service: 8.57
Location: 9.07
Room Quality: 6.58
Amenities: 7.08
Value for Money: 8.07
Food and Beverage: 8.07
Overall Experience: 7.58
A
Aman • solo_traveller • gb
9
2026-05-16 • via Nuitee
R
Ridley • solo_traveller • gb
8
2026-05-16 • via Nuitee
P
paul • solo_traveller • gb
9
nice hotel
Pros:

stayed a few times and never lets you down, comfy beds and quiet.

Cons:

all good

2026-05-16 • via Nuitee
K
Katarzyna • extended_group • gb
10
2026-05-16 • via Nuitee
J
Jeffrey • solo_traveller • gb
8
2026-05-16 • via Nuitee
R
Rachael • couple • gb
7
Cons:

the temperature, the bed , the pillows

2026-05-15 • via Nuitee
S
stephen • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-05-15 • via Nuitee
K
Ken • solo_traveller • gb
8
2026-05-15 • via Nuitee
C
Cristobal • couple • es
10
Pros:

Todo perfecto
La chica de recepción siempre me ayuda mucho. No hablo inglés y me lo pone fácil. Gracias 🤗

2026-05-14 • via Nuitee
S
Steve • solo_traveller • gb
4
2026-05-14 • via Nuitee
R
rachel • solo_traveller • gb
9
Pros:

Nice staff , tea served in room. Nice location

Cons:

Limited menu and average food. Not all of the light bulbs worked.

2026-05-12 • via Nuitee
H
Harry • solo_traveller • gb
8
2026-05-12 • via Nuitee
H
Harry • solo_traveller • gb
8
Pros:

Location.

Cons:

Bed too soft.

2026-05-12 • via Nuitee
R
roy • solo_traveller • gb
8
A very good hotel and the staff were excellent
Pros:

The setting was beautiful and the building is very nice

Cons:

The only issues were the sink waste plug wasn’t easy to operate and I had to ask the staff to look at this. Also the blinds were very old and not fully operational. The breakfast was not very good

2026-05-11 • via Nuitee
E
Elliot • couple • gb
7
2026-05-10 • via Nuitee
S
Sean • solo_traveller • gb
9
2026-05-10 • via Nuitee
M
Michelle • family_with_children • gb
6
Pros:

The breakfast was good, landscape was amazing

Cons:

Unfortunately pillows awful, room hot even with fan on and wasn't even hot weather. Not good if you have mobility issues too many stairs and long corridors.

2026-05-08 • via Nuitee
M
Mark • solo_traveller • gb
6
Not great but priced right!
Pros:

Fair price, decent breakfast!

Cons:

Gym no bigger than a small garage, really poor! Water pressure awful, shower like a dripping tap!

2026-05-07 • via Nuitee
B
Brian • solo_traveller • ie
8
Overnight
Pros:

Nice comfortable hotel

Cons:

All good

2026-05-07 • via Nuitee
M
Mark • family_with_children • gb
7
Pros:

Location was good.

Cons:

Rooms tired and shower cold

2026-05-06 • via Nuitee