Southcrest Manor Hotel, Best Western Signature Collection

Hotels
BW Signature Collection by Best Western
7.7 (2349 reviews)
Pool Bank, Southcrest , Redditch , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dirty bed sheets
Cold room

Categories

Cleanliness
6.58
Several mentions of dirty bed sheets and a need for a deep clean in the room.
Service
8.57
Staff were generally friendly and helpful, although some areas could improve under pressure.
Location
9.07
Many positive comments about the convenient and quiet location.
Room Quality
6.58
Issues with room maintenance and cleanliness, along with some rooms being difficult to access.
Amenities
7.08
Disappointment regarding the hot tub and general amenities being tired or poorly maintained.
Value for Money
8.07
Decent value but varied experience; some guests felt they expected more for the price.
Food and Beverage
8.07
Breakfast was generally praised, but the experience was marred by chaos at peak times.
Overall Experience
7.58
Mixed feelings; some guests had a good stay, while others experienced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:27

Property Description

Awarded Safe to Trade and Visit England "We're Good to Go" Accreditation

Nestled within 10 acres of private lawns and woodland, the 4-star Southcrest Manor Hotel, Best Western Signature Collection is a tranquil retreat just minutes away from Redditch town centre. The hotel boasts free WiFi, parking, a Laura Ashley Tea Room, and a fitness suite.

Luxurious Accommodation and Dining

The stylish rooms feature flat-screen LCD TVs and modern décor, while the Laura Ashley Restaurant & Bar offers a delectable menu and delightful afternoon teas.

Health and Beauty Oasis

Indulge in Elemis treatments at the Health and Beauty Club, complete with a fitness suite, saunas, and a Hydrotherapy hot tub.

Experience the best of the Midlands with easy access to Birmingham, Warwick, and Stratford-upon-Avon. Book now for a serene stay at Southcrest Manor Hotel!

Important information:

The hotel has been awarded the Safe to Trade and Visit England Good to Go accreditation.

Dinner includes a 3-course meal from the Inclusive Dinner Menu, supplements may apply.

Cash payments are only accepted when presented with a valid credit/debit card that is available to pre-authorize. A GBP 20 per night pre-authorization fee will be applicable on check in.

The Hydrotherapy Hot Tub & Saunas are strictly pre-bookable only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for £15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2349 reviews
Cleanliness: 6.58
Service: 8.57
Location: 9.07
Room Quality: 6.58
Amenities: 7.08
Value for Money: 8.07
Food and Beverage: 8.07
Overall Experience: 7.58
W
Weronika solo_traveller pl
8
2026-07-18 via Nuitee
C
Caroline couple gb
10
Great place to stay
Pros:

Wonderful hotel, we had a lovely dinner and stay

Cons:

Very friendly staff and lovely grounds to walk around

2026-07-17 via Nuitee
S
Sarah solo_traveller gb
10
2026-07-17 via Nuitee
A
Alan family_with_children gb
8
2026-07-17 via Nuitee
A
Alison solo_traveller gb
7
2026-07-16 via Nuitee
E
Emma solo_traveller gb
10
Perfect stay
Pros:

Bedroom and bathroom were very clean and had everything you needed. Very comfortable and relaxing. Had dinner at the hotel and it was excellent - delicious, large portion and good price.

Cons:

The only small thing was that the water pressure in the shower could be a bit better but it wouldn't stop me staying there again.

2026-07-16 via Nuitee
M
Maxine extended_group gb
8
2026-07-15 via Nuitee
F
Freja solo_traveller dk
9
Pros:

Fantastic breakfast and lovely view. Nice, comfortable rooms and beautiful building.

Cons:

It was very hot in the room, but we were there during the heatwave.

2026-07-15 via Nuitee
S
Simon couple gb
5
Fair , but shower was a big issue as it was hot weather!!!!
Pros:

Breakfast was ok , just waiting for a lot of the food to come out.

Cons:

The shower in room 211 did work but a dribble out of it !!!!!

2026-07-14 via Nuitee
H
Harry solo_traveller gb
9
2026-07-11 via Nuitee
A
Adrian family_with_children au
9
Wonderful, attractive property - outside and in
Pros:

Lovely, attractive property set in picturesque, forested grounds. Very nice foyer, bar and restaurant areas, as well as the rooms.

2026-07-10 via Nuitee
P
Peter solo_traveller gb
5
Not what we expected for the money.
Pros:

The gardens

Cons:

In the middle of a 33° heat wave and there was no air conditioning. No fan in the room. No kettle in the room so unable to make a cup of tea in the morning No fridge in the room so unable to cool any drinks. The quality of workmanship in the bathroom was atrocious with silicone everywhere. The shower was a mixer shower in the bath tub with a shower curtain and the shampoo dispenser was directly under the shower opposite the curtain so everytime you got shampoo the curtain would stick to you and pull away filling the bathroom floor with water. We've stayed in nicer hotels with better facilities for alot less.

2026-07-09 via Nuitee
P
Parsons solo_traveller gb
10
Good location. Comfortable room. Nice breakfast and dinner. Really helpful staff.
Pros:

Good location. Comfortable room. Nice breakfast and dinner. Really helpful staff.

Cons:

Nothing we disliked. One suggestion is that the baths could have a grab handle on the wall. The baths are very deep and it would be easy for an older person to slip getting in or out.

2026-07-09 via Nuitee
T
Teresa family_with_children gb
8
The kids loved it
Pros:

The green space outside

Cons:

The heating on in the corridors and bathroom despite the hot weather

2026-07-09 via Nuitee
M
Michael couple gb
8
Excellent value for money.
Pros:

We had one of the 'basement' rooms, which has no view, not a poblem for one night, and considering the temperature, probably couldn't have been a better choice as it was nice and cool. Excellent breakfast, and nice gardens.

Cons:

The steps down to this level need better lighting - if it is PIR controlled, it isn't working. I'd actually consider this a hazard if you are just coming in from bright daylight, your eyes won't have adjusted and it just appears very dark.

2026-07-08 via Nuitee
M
Mark solo_traveller gb
9
Pros:

Staff very helpful and friendly bar food very nice and plentiful priced ok. Room very clean looking over the gardens shower cold even when we ran the water for 40 minutes lucky we needed a cooler shower because the weather was 30 degrees Breakfast was great catered for everyone and if you wanted more you just helped yourself thank you to all the staff who made us very welcome we are going back

Cons:

The shower

2026-07-08 via Nuitee
F
frederick solo_traveller fr
9
2026-07-08 via Nuitee
C
Cater couple gb
9
2026-07-07 via Nuitee
O
Oliwier solo_traveller pl
10
2026-07-07 via Nuitee
H
Helen couple gb
8
Great staff and outdoor space is really nice.
Pros:

Bar and restaurant staff were excellent.
Terrace and garden outside is lovely, although garden furniture is a little tired.
Bar area and restaurant is nice.
Room service was good.

Cons:

Corridors are a bit dated, but not unusual for an old building of that size.
Husband had a hotdog which was £15.50!

2026-07-06 via Nuitee