Southcrest Manor Hotel, Best Western Signature Collection

Hotels
•
BW Signature Collection by Best Western
7.7 (2399 reviews)
Pool Bank, Southcrest , Redditch , GB

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dirty bed sheets
Cold room

Categories

Cleanliness
6.58
Several mentions of dirty bed sheets and a need for a deep clean in the room.
Service
8.57
Staff were generally friendly and helpful, although some areas could improve under pressure.
Location
9.07
Many positive comments about the convenient and quiet location.
Room Quality
6.58
Issues with room maintenance and cleanliness, along with some rooms being difficult to access.
Amenities
7.08
Disappointment regarding the hot tub and general amenities being tired or poorly maintained.
Value for Money
8.07
Decent value but varied experience; some guests felt they expected more for the price.
Food and Beverage
8.07
Breakfast was generally praised, but the experience was marred by chaos at peak times.
Overall Experience
7.58
Mixed feelings; some guests had a good stay, while others experienced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:27

Property Description

Awarded Safe to Trade and Visit England "We're Good to Go" Accreditation

Nestled within 10 acres of private lawns and woodland, the 4-star Southcrest Manor Hotel, Best Western Signature Collection is a tranquil retreat just minutes away from Redditch town centre. The hotel boasts free WiFi, parking, a Laura Ashley Tea Room, and a fitness suite.

Luxurious Accommodation and Dining

The stylish rooms feature flat-screen LCD TVs and modern décor, while the Laura Ashley Restaurant & Bar offers a delectable menu and delightful afternoon teas.

Health and Beauty Oasis

Indulge in Elemis treatments at the Health and Beauty Club, complete with a fitness suite, saunas, and a Hydrotherapy hot tub.

Experience the best of the Midlands with easy access to Birmingham, Warwick, and Stratford-upon-Avon. Book now for a serene stay at Southcrest Manor Hotel!

Important information:

The hotel has been awarded the Safe to Trade and Visit England Good to Go accreditation.

Dinner includes a 3-course meal from the Inclusive Dinner Menu, supplements may apply.

Cash payments are only accepted when presented with a valid credit/debit card that is available to pre-authorize. A GBP 20 per night pre-authorization fee will be applicable on check in.

The Hydrotherapy Hot Tub & Saunas are strictly pre-bookable only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 2399 reviews
Cleanliness: 6.58
Service: 8.57
Location: 9.07
Room Quality: 6.58
Amenities: 7.08
Value for Money: 8.07
Food and Beverage: 8.07
Overall Experience: 7.58
L
Linda • solo_traveller • gb
8
Good for one night.
Pros:

Breakfast is great, a lot of choice. Bedroom nice, clean and comfortable.

Cons:

Shower fittings were not as good as expected, loose controls and not sure how to operate.

2026-09-19 • via Nuitee
D
David • solo_traveller • gb
10
Enjoyed my stay
Pros:

Enjoyable two nights and the food was lovely and good value.

Cons:

Na

2026-09-18 • via Nuitee
N
Nesbitt • solo_traveller • gb
8
2026-09-18 • via Nuitee
D
Daniel • solo_traveller • gb
8
2026-09-18 • via Nuitee
K
Katherine • solo_traveller • gb
9
2026-09-16 • via Nuitee
K
Katherine • solo_traveller • gb
9
2026-09-16 • via Nuitee
J
Jo • couple • gb
7
Lovely stay but could have been better.
Pros:

Lovely gardens and external space. Lots of parking.

Cons:

Room was tired, especially the carpet, given it was an executive room it looked shabby. Only two coffee sachets available not really enough. Master switch to room turned off, so no bathroom lights or ventilation. Not clear this needed to be turned on to make all of the lights work!

2026-09-16 • via Nuitee
K
Katherine • solo_traveller • gb
9
2026-09-16 • via Nuitee
L
Lucinda • couple • gb
7
2026-09-14 • via Nuitee
R
Ray • solo_traveller • gb
9
2026-09-14 • via Nuitee
D
DUNCAN • solo_traveller • gb
9
Pros:

Beautiful surroundings. Lovely public areas..nice room

Cons:

Stairs

2026-09-13 • via Nuitee
M
Michael • extended_group • gb
9
Lovely secluded location, but very handy for transport links. Very friendly and helpful staff.
Pros:

Breakfast was pretty good, and the room was very nice and quiet. The bar stayed open late, which was a bonus, as I get back to hotels late, usually after 23.30, and appreciate being able to have a nightcap before going to my room. I have already re-booked for my next visit to the area.

Cons:

Not much, it was all pretty good.

2026-09-13 • via Nuitee
M
Mike • solo_traveller • gb
8
2026-09-11 • via Nuitee
M
Mila • solo_traveller • es
10
I will be back!❤️
Pros:

el edificio magnífico, la localización Preciosa y tranquila. El personal amable, atento, respetuoso y muy colaborador. El gimnasio genial. El restaurante amplio. Y la vista y el jardín un paraíso secreto. La recepcionista Jordan muy súper amable y me cambio de habitación del 1 piso al segundo, cuando se lo pedí para evitar ruidos de un cumpleaños. Ella fue tan amable que quiero darle las gracias y mandarle un saludo . Gracias Jordan.

Cons:

N/A

2026-09-11 • via Nuitee
L
Laura Faulkner • family_with_children • gb
9
2026-09-10 • via Nuitee
M
Melanie • couple • gb
9
Great hotel, lovely breakfast. Very comfortable
Pros:

Lovely decor, very nice staff and great breakfast. We enjoyed walking the grounds.

Cons:

The shower was a bit useless. Not enough water pressure or clear how to use it

2026-09-10 • via Nuitee
K
Karen • solo_traveller • gb
6
2026-09-10 • via Nuitee
C
Colin • couple • gb
10
A fantastic stay value for money
Pros:

Nice quiet location. All the staff were very friendly and professional. Will be staying there again

Cons:

No air conditioning in the room. A fan was provided but did not work properly

2026-09-10 • via Nuitee
J
Jacqui • solo_traveller • gb
8
I have now found my overnight hotel for my visits to Redditch.
Pros:

The car parking was secure for my motorbike. The staff were super friendly and helpful. I arrived at 6:30, had the hot tub to myself from 7 to 7:30 and then enjoyed a lovely dinner at 8. Excellent breakfast and comfortable lounge to sit in in the evening.

Cons:

I liked everything

2026-09-09 • via Nuitee
S
Sanjay • solo_traveller • gb
1
They cancelled my paid booking and booked me into an inferior hotel miles from business destination without telling or p
Pros:

Nothing

2026-09-09 • via Nuitee