TownePlace Suites by Marriott Stafford Sugar Land

Hotels
TownePlace Suites by Marriott
9.4 (92 reviews)
11031 Fountain Lake Dr , Stafford , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Exceptional staff
Clean and comfortable environment
Cons:
Issues with room amenities
Breakfast quality varied

Categories

Cleanliness
9.69
The hotel was reported as the cleanest ever visited, with no issues noted.
Service
10
Multiple reviews highlight exceptional service from staff, with specific praise for front desk employees.
Location
9.66
The area was described as quiet and safe, appealing to guests.
Room Quality
9.2
Rooms were spacious and comfortable, although some technical issues were mentioned.
Amenities
9.65
Guests enjoyed various amenities like the gym, breakfast options, and public areas.
Value for Money
8.68
Some complaints about cost relative to experiences, especially breakfast items.
Food and Beverage
8.64
Breakfast received mixed reviews, with some items popular and others not.
Overall Experience
9.69
Overall guest satisfaction noted, with many expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:33

Property Description

Modern Amenities

Relaxing Outdoor Pool

Convenient Location

Book your stay at TownePlace Suites by Marriott Stafford Sugar Land for a comfortable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.4
Based on 92 reviews
Cleanliness: 9.69
Service: 10
Location: 9.66
Room Quality: 9.2
Amenities: 9.65
Value for Money: 8.68
Food and Beverage: 8.64
Overall Experience: 9.69
M
Marc Ros couple us
3
Frustrating
Pros:

Location and breakfast

Cons:

A receptionist named Rose did my check in and mistakenly charged me twice, as I had already paid for my stay directly through site Booking.com. Days after this hotel mistake, I am still trying to resolve the problem, which has cost me precious time. It wasn't my fault, so I should NOT be responsible for resolving this... I will never stay at this hotel again.

2026-01-27 via Nuitee
R
Rodney couple us
1
It wasn’t what I paid for
Pros:

The view ans the area

Cons:

Hello, I am writing to share details about my recent stay at the TownePlace Suites by Marriott Stafford Sugar Land, as it did not meet the expectations associated with the Marriott brand. During my stay, the elevators were not functioning properly, which caused significant inconvenience. I also had to call the front desk multiple times due to ongoing noise disturbances, but the issue was not adequately resolved. In addition, the television in my room did not work, nor was the stove operational, which further impacted the comfort and quality of my stay. Given these multiple issues, I would like to know if a refund or some form of compensation is available. I would appreciate your assistance and a follow-up regarding this matter. Thank you for your time and attention.

2026-01-08 via Nuitee
N
Nitalia couple us
10
2026-01-04 via Nuitee
O
Owusu couple us
10
Everything anyone will want for a short term stay.
Pros:

The property was a spitting definition of perfect.

Cons:

Nothing, it was amazing.

2026-01-03 via Nuitee
D
Duong extended_group ca
9
Trên cả tuyệt vời
Pros:

Lối đi có mùi thơm,phòng tắm gắn vòi nước thông minh .để nhiều khăn tắm

Cons:

Không có

2025-12-03 via Nuitee
J
Janarda couple us
10
2025-10-25 via Nuitee
Y
Yewande extended_group us
10
Pros:

We used the meeting room for our first Faith and Business and Nicole made the experience wonderful for our guests

2025-10-18 via Nuitee
C
Chinedu solo_traveller ng
10
Pros:

The facility was great, good and clean environment, friendly and supportive staff, spacious room, comfortable bed and enjoyable

Cons:

Nothing

2025-10-05 via Nuitee
S
Senlin
10
Pros:

Stayed at this wonderful hotel for a tennis weekend. Highly recommend.

2025-09-29 via Nuitee
K
Kimberly
10
Pros:

Wonderful but will be my last time using the site!

2025-09-29 via Nuitee
P
Paul couple us
9
2025-09-29 via Nuitee
S
Salman family_with_children
10
Pros:

Great place to stay. It’s clean, new, and well organized. Strongly recommend.

2025-09-28 via Nuitee
S
Sharon
10
Pros:

Very clean and room spacious enough

2025-09-18 via Nuitee
M
Marc Ros solo_traveller us
10
I will be back.
Pros:

The breakfast is wonderful as well as the Gym; it's worth.

Cons:

when i checked in, the receptionist did mention anything about housekeeping service (how it works, if we should ask for it or not).

2025-09-18 via Nuitee
N
Nora couple ky
8
2025-09-05 via Nuitee
K
Keela solo_traveller us
10
Great Hotel
Pros:

Friendly Staff

Cons:

Breakfast - Waffles not good taste.

2025-09-02 via Nuitee
K
keela
10
Great Hotel
Pros:

The hotel staff was exceptional and o love having access to the coffee bar at anytime of the day. While the waffles weren't great, the breakfast tacos were fabulous!

2025-09-02 via Nuitee
G
Glenna partner
10
Pros:

Property is nice and clean. The area is safe.

2025-08-29 via Nuitee
J
Jerry
10
Pros:

Renee at the front desk was amazing , helpful and knowledgeable

2025-08-11 via Nuitee
S
Stephanie family
10
Pros:

We really love this place. This will be our go to place to stay when we travel to the Houston area.

2025-08-04 via Nuitee