Atour Hotel Hangzhou Huanglong Wanke Xueyuan Road

Hotels
9.5 (6 reviews)
F5-8, Building 1, No.50, Xueyuan Road , Hangzhou , cn

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Fast and effective delivery service
Comfortable room amenities
Cons:
Mini-refrigerator dysfunction

Categories

Cleanliness
9.31
Standard quality for this hotel tier.
Service
9.99
Exceptional delivery service and proactive staff.
Location
9.32
Convenient access for travel.
Room Quality
9.76
Spacious rooms with comfortable furnishings.
Amenities
9.29
Includes all necessary amenities and night snacks.
Value for Money
9.75
Good value with included amenities.
Food and Beverage
8.81
Mini-refrigerator not working affected the experience.
Overall Experience
9.77
Overall a delightful stay with excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:58

Property Description

City Views and Convenient Location
Enjoy stunning city views and a convenient location just 5.3 km from Lingyin Temple in Hangzhou.

Comfortable and Well-Equipped Rooms
Relax in air-conditioned rooms with flat-screen TVs, free WiFi, and complimentary toiletries for a comfortable stay.

24-Hour Front Desk and Family Rooms
Benefit from a 24-hour front desk, concierge service, and spacious family rooms at Atour Hotel Hangzhou Huanglong Wanke Xueyuan Road.

Book now for a delightful stay in Hangzhou!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 6 reviews
Cleanliness: 9.31
Service: 9.99
Location: 9.32
Room Quality: 9.76
Amenities: 9.29
Value for Money: 9.75
Food and Beverage: 8.81
Overall Experience: 9.77
R
Richard family_with_children sg
10
Pros:

We stayed at Atour Hotel Hangzhou Huanglong for 7 nights in a family room, travelling with my 94-year-old mother-in-law, my wife, and myself.
The family room was spacious and comfortable, with a super-single bed for my MIL and a double bed for my wife and me. The beds were very comfortable, and we appreciated the pillow selection available, which helped us rest well throughout our stay.
Initially, we were assigned a room located at the end of the corridor. As my MIL walks with assistance, the distance to the lift was a little challenging. The hotel team was very understanding and kindly arranged a room change for us. The replacement room was equally comfortable and well-appointed. We truly appreciated their patience and flexibility.
The room facilities were excellent - spacious bathroom, comfortable heated toilet, strong shower pressure with consistent hot water, good quality hairdryer, complimentary daily replenishment of drinks and bottled water (excellent drip coffee provided too).
The hotel also provides very useful facilities for longer stays - free washing machines and dryers, complimentary detergent, ironing facilities, and a small but functional gym
The breakfast is served from 7:00am to 10:30am at Level 5. We also appreciated the late-night light supper option (porridge/buns) available in the evening. The food selection was consistent during our stay and provided a convenient option after a long day outside. The location is convenient - eateries are within a few minutes’ walk, Metro Line 2 is around a 7-minute walk away, beside K-Lab shopping mall.
However, what truly made our stay memorable was the service. Every staff member we met, from reception, restaurant, housekeeping, and public areas, was professional, warm, friendly, and patient.

Cons:

None

2026-06-30 via Nuitee
C
Cesar couple us
10
Pros:

Awesome breakfast and very nice staff

2026-06-10 via Nuitee
M
mao ting extended_group tw
10
Pros:

超級無敵棒!早餐超好吃,還有宵夜吃(不知道是不是因為有優惠的原因,全都免費)而且服務人員態度很好,清潔阿姨也很可愛,很親切!
旁邊就有地鐵站和腳踏車,離靈隱寺和西湖都很近!

Cons:

2026-02-26 via Nuitee
S
shenghao solo_traveller jp
10
Pros:

良心推荐这家酒店的客房送物服务:送物服务极速,送物服务高效,送物服务迅速,前台服务人员送物很及时,叫外卖会有机器人送房间很方便送物效率很高,客房阿姨送物很快,客房送物效率高,需要物品打个电话就送过来了送物迅速服务一流,住酒店踫到及时送物的服务真是让人心情大好,客房送物速度真快值得推荐。客房送物真的很及时,送物效率很高,送物速度很快服务热情周到。房间很宽敞,服务很好,出行方便,床品很舒服,尤其是枕头很舒服

2025-11-12 via Nuitee
S
Stephen family_with_children us
9
Pros:

All amenities are included even with night snacks. Worth with the prices.

Cons:

The mini-refrigerator is not working.

2025-09-02 via Nuitee
R
Ryan group sg
9
Superb
2025-04-13 via Nuitee
T
Teoh young couple my
10
Exceptional
2024-04-08 via Nuitee