Best Western Plus Suites Downtown Calgary

Hotels
•
Best Western Plus
7.9 (1825 reviews)
1330 8 Street Southwest , Calgary , ca

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent Customer Service
Very Clean Hotel
Great Location
Comfortable Rooms
Cons:
Limited Amenities
Some Value Concerns
Breakfast Limitations

Categories

Cleanliness
7.99
Many reviews indicated the hotel was very clean.
Service
8.46
Excellent customer service was frequently mentioned.
Location
9
The location was praised for being close to downtown.
Room Quality
7.95
Rooms were comfortable and well-equipped.
Amenities
6.98
The facilities were often criticized for being limited.
Value for Money
7.44
Some value concerns were raised regarding extra fees.
Food and Beverage
7.49
Breakfast quality was mixed but had some positive feedback.
Overall Experience
7.86
Generally a good experience with positive aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:24

Property Description

Luxurious Amenities
Featuring an on-site gym, Best Western Plus Suites Downtown Calgary ensures guests can stay active and energized during their stay. The hotel's business center, meeting rooms, and convenience store cater to all needs, making it a perfect choice for both leisure and business travelers.

Comfortable Accommodations
Each guest suite at the hotel is thoughtfully designed with a 37" cable TV, separate sitting area, and a large work desk. The option of a kitchen or kitchenette adds convenience and flexibility to your stay, ensuring a comfortable and home-like experience.

Convenient Location
Situated within walking distance of key attractions like Saddledome, Stampede Park, and Calgary Tower, as well as the vibrant 17th Avenue district, guests at Best Western Plus Suites Downtown Calgary can easily explore the best of the city. Plus, with free WiFi and parking options available, your stay is bound to be hassle-free and enjoyable.

Book now to experience the perfect blend of comfort, convenience, and luxury at Best Western Plus Suites Downtown Calgary.

Important information:

Please note, the property does not accept prepaid credit cards as a method of payment.
Car Park Height Restrictions - Maximum 8 feet for ground level parking and 6.1 feet for underground parking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 1825 reviews
Cleanliness: 7.99
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 6.98
Value for Money: 7.44
Food and Beverage: 7.49
Overall Experience: 7.86
J
Jonathan • solo_traveller • ca
8
Pros:

- Great Beltline Location
- Super friendly and helpful staff
- Huge suite

Cons:

- Everything feels a bit dated
- "Kitchen" as advertised was not very functional, cutlery was damaged and sharp in places, bowls were more like very small saucers, etc, etc.

2026-02-09 • via Nuitee
D
Dunn • extended_group • ca
10
Great stay, appreciated the staff and the facilities! Will stay again!!!
Pros:

The staff were beyond kind and accommodating. Being NYE weekend it was VERY busy and they handled every customer with kindness, understanding, respect and kept cool under pressure. We ordered food to the main desk very late into the night and forgot to grab it, we went down around 6:00AM and the person on desk actually kept our meal in the back room. It was so appreciated - truly the staff made this stay as great as it was!! We will be booking again!!

Cons:

Nothing, the room was a good size, had kitchenette, comfy bed, we could control our thermostat, bathroom in great condition - nothing to complain about.

2026-01-29 • via Nuitee
M
Maria • family_with_children • ca
10
Pros:

Great hotel to stay at

2026-01-21 • via Nuitee
A
Alan • extended_group • ca
7
2026-01-20 • via Nuitee
B
Brayden • couple • ca
5
Respectfully will be staying somewhere else next time
Pros:

Breakfast was okay

Cons:

Paying $21 a night because I used booking.com and not the direct hotel website

2026-01-20 • via Nuitee
I
Irene • family_with_children • ca
7
2026-01-19 • via Nuitee
F
Fitz Gerald • couple • ca
10
2026-01-19 • via Nuitee
J
Jodie • family_with_children • au
8
2026-01-19 • via Nuitee
L
Laura • couple • au
5
Suitable for our short stay in Calgary
Pros:

Good location and rooms were okay.

Cons:

Had difficulties with staff - we were told we hadn’t paid when checking into the property even though we had. We were then assured that this would be refunded at the end of our stay. After reminding the front desk multiple times of our situation we were still overcharged after the conclusion of our stay, including the holding fee. We have now begun contacting the hotel to try and get this sorted. Just an issue that could have been avoided at multiple steps along the way, that we have continually had to push to be rectified.

2026-01-19 • via Nuitee
A
Aisling • couple • ie
5
A entirely fine stay for the price.
Pros:

Staff couldn't have been more helpful and the carpark was safe and secure. Bathroom was clean and soap was nice.

Cons:

Room was dingy, lamps broken/tattered and a musty smell in the room. The building is in need of an exterior update.

2026-01-19 • via Nuitee
B
Barry • couple • gb
7
2026-01-19 • via Nuitee
A
Adam • family_with_children • ca
5
Clean and in a good location, but there are some issues.
Pros:

The continental breakfast is plentiful, and the location provides an easy walk to both downtown and the shops on 17th Ave.

There are numerous restaurants for all budgets, all tastes, in close proximity and a convenience store directly across the street.

Cons:

The toilet in our room clogged, and it took two trips to the front desk and almost two hours to have it addressed. In order to rectify the issue, the staff provided a plunger. Delivered to the room. For us, the paying guests, to unclog the toilet. Yes, it was a quick 30 second fix; no, it should not have been incumbent on a guest to do so. The plunger was left in the room with us.

There is an extremely long wait for elevators in the mornings; rather than dedicate one elevator for staff and one for guests, both elevators were in use by the housekeeping staff with large carts of cleaning supplies. At the same time guests with luggage were in the process of checking out. After waiting 10+ minutes for an elevator, we noticed a number of guests simply giving up and using the stairs (the stairs were not an option for seniors with rooms on the 5th and 6th floors).

Parking should be included in the room cost, not an additional charge of $20+ per day.

2026-01-19 • via Nuitee
Y
Yvonne • solo_traveller • ca
9
Pros:

The staff were lovely. Diana at the Front Desk was particularly helpful and accommodating.

Cons:

There were a lot of renovations happening during my stay.

2026-01-19 • via Nuitee
U
Uta • extended_group • de
9
2026-01-19 • via Nuitee
E
Edith • extended_group • fr
7
2026-01-19 • via Nuitee
T
Tim • solo_traveller • au
8
Great value, very friendly and helpful staff. Near 17th Ave SW - great night life.
Pros:

Was able to check in early - and was given a bigger room!
Housekeeping staff were able to set the clock, and help with the coffee maker - most helpful.
Front desk staff were also very helpful and friendly.

Cons:

Nothing really.
Very happy with the hotel. Although it looked like it was in a very seedy area of Calgary when approached from the north, it is just near 17th Ave SW which is really trendy. They should put that in their promo material.

2026-01-19 • via Nuitee
L
Laura • family_with_children • ca
6
Pros:

Very pleasant staff, nice hotel just a little dated but overall clean and pleasant experience.

Cons:

AC unit was very loud.

2026-01-19 • via Nuitee
A
Adunni • couple • ch
6
Could be better
Pros:

Clean rooms, nice location
Good wifi

Cons:

Poor reception staff
Monotonous breakfast

2026-01-19 • via Nuitee
L
Lisa • family_with_children • gb
6
Not the nicest hotel but value for money.
Pros:

Clean room

Cons:

Property is tired and needs attention.

2026-01-15 • via Nuitee
B
Bobby P • family_with_children • ca
6
2026-01-15 • via Nuitee