Embassy Suites By Hilton Madison Downtown

Hotels
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Embassy Suites Hotels
9.5 (437 reviews)
231 S. Pinckney Street , Madison , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Great Location
Excellent Breakfast
Cons:
Parking Charge
Minor Concerns About Room Comfort

Categories

Cleanliness
9.46
The hotel is frequently mentioned as very clean and well-maintained.
Service
9.93
Staff is consistently reported as friendly, helpful, and accommodating.
Location
9.97
Multiple reviews highlight the hotel's great and convenient location.
Room Quality
9.42
Rooms are generally described as clean, comfortable, and spacious.
Amenities
9.45
Includes features like on-site laundry and a great breakfast, adding to the overall appeal.
Value for Money
8.41
Some comments indicate concerns with parking charges, affecting perceived value.
Food and Beverage
9.96
The breakfast is repeatedly praised as excellent and a highlight of the stay.
Overall Experience
9.43
Guests express high satisfaction and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:50

Property Description

Embassy Suites By Hilton Madison Downtown offers a luxurious stay just steps away from top attractions in Madison. Terrace and Restaurant, Free WiFi and Room Service, and Central Location make it an ideal choice for travelers. Experience comfort and convenience with a flat-screen TV, air conditioning, and daily breakfast options. Explore nearby landmarks such as State Capitol Building and Kohl Center, all within easy reach. Book your stay now for an unforgettable experience at Embassy Suites By Hilton Madison Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.5
Based on 437 reviews
Cleanliness: 9.46
Service: 9.93
Location: 9.97
Room Quality: 9.42
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 9.96
Overall Experience: 9.43
J
Jessica • solo_traveller • us
10
2026-07-25 • via Nuitee
L
Luis Artur • solo_traveller • br
8
Ótima localização com conforto
Pros:

Localização e conforto.

Cons:

Limpeza e breakfast

2026-07-25 • via Nuitee
K
Katelyn • solo_traveller • us
9
Pros:

Very modern. Loved the continental breakfast. Very nice facility

Cons:

The parking situation

2026-07-23 • via Nuitee
B
Brian • extended_group • us
9
2026-07-23 • via Nuitee
M
Mary • couple • us
9
Our stay was clean and comfortable. The staff was very friendly and helpful!
Pros:

Clean. Comfortable bed and a good breakfast.

Cons:

I was happy with everything.

2026-07-23 • via Nuitee
K
Katherine • family_with_children • us
9
2026-07-21 • via Nuitee
J
Jayson • extended_group • us
10
Great hotel with great customer service.
Pros:

How to property looked and and how clean it was.

Cons:

Nothing

2026-07-20 • via Nuitee
T
Traveler from Texas • family_with_children • us
9
Nice, clean (but small) rooms in a hotel in very good location with excellent staff
Pros:

The staff was very nice and went out of their way to assist.

Cons:

The breakfast menu stays the same everyday

2026-07-14 • via Nuitee
J
Jon • solo_traveller • us
10
Pros:

Location, very clean and the staff were polite and helpful...the kitchen help, A++++++

2026-07-14 • via Nuitee
J
Jennifer • solo_traveller • us
9
Very nice hotel, we would definitely choose this property again for another visit to downtown Madison.
Pros:

We loved the ambience and decor. The breakfast was very well done, and we appreciated the complimentary reception with drinks and snacks. Our suite was comfortable, clean, and well appointed.

Cons:

We missed not having a pool/hot tub.

2026-07-13 • via Nuitee
T
Teresa • solo_traveller • us
10
Pros:

Clean very nice. Great location

Cons:

Charged for something. I guess a pen I mistakenly put in purse. Lol. Would stay again

2026-07-12 • via Nuitee
K
Kevin • solo_traveller • us
10
Pros:

Location was great.

Cons:

Had to figure out parking, but that wasn't too difficult.

2026-07-06 • via Nuitee
L
Lucas • extended_group • us
9
2026-07-03 • via Nuitee
G
George • extended_group • us
10
Pros:

Wide selection of food choices. Great freshly made omelets. Friendly staff. Clean dining environment.

2026-06-29 • via Nuitee
Y
YI CHEN • solo_traveller • tw
8
推
Pros:

空間

Cons:

價格偏高

2026-06-25 • via Nuitee
Y
YI CHEN • solo_traveller • tw
8
推
Pros:

空間大

Cons:

價格偏高

2026-06-25 • via Nuitee
H
Hoover • solo_traveller • us
7
Amazing Except for One Thing!
Pros:

Breakfast was the absolute best part!!

Cons:

The air in our room did not work right so it wouldn't cool off and the temp hovered around 78 degrees making it hot and stuffy leading to an uncomfortable night's sleep. We did have someone come to look at it, but it didn't help any. It was set to 68 degrees, but would not cool off. We could hear it running, but felt no air blowing from the vents at all! FYI: we were in room 312.

2026-06-21 • via Nuitee
J
Jill • couple • us
9
2026-06-21 • via Nuitee
W
W Matthew • couple • us
8
Was much better 6 months ago
Pros:

The location and comfort are excellent.

Cons:

We stayed here 6 months ago and had an excellent stay. This time there were too many people at breakfast and happy hour for it those aspects to be enjoyable.

2026-06-21 • via Nuitee
D
Donald • family_with_children • us
10
2026-06-21 • via Nuitee