Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Amazing views
Cons:
Cleanliness issues
Old furnishings
Noise disturbances

Categories

Cleanliness
6.91
Cleanliness could have been better, dust above bed and dirt from previous stay.
Service
8.88
Super friendly and helpful staff.
Location
9.42
Best location, close to attractions with awesome views.
Room Quality
6.87
Old and run down furniture; water damage in some areas.
Amenities
7.9
Some amenities are outdated, but view and location are excellent.
Value for Money
6.36
Not the value you’d expect for this price range.
Food and Beverage
7.91
Restaurant on-site, but the need for fresh towels and better options noted.
Overall Experience
8.18
Mixed feelings; great location and views but many issues to address.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:01

Property Description

Stunning Ocean Views and Beachfront Luxury

Luxurious Amenities: Enjoy two swimming pools, a hot tub, and BBQ facilities amidst lush gardens.

Comfortable Accommodation: Guest rooms feature balconies with great views, air conditioning, and cooking facilities.

Convenient Location: Easy access to shopping, dining, and the beautiful foreshore, perfect for leisure or business.

Book your stay at Whitsunday Terraces Resort - Ocean Views for an unforgettable beachfront experience in Airlie Beach!

Important information:

Please note that this hotel does not accept payments with American Express credit cards.

Please note that this property is located on a hillside and does not have elevator access.

Please note that on-site car parking is limited and subject to availability. Street parking is also available.

Your unit is supplied with a starter pack of coffee, tea, sugar, milk and toilet paper. Please note that housekeeping service is only offered for stays of 6 nights or more.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in the business centre and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for AUD 40 per person per night when using an existing bed.
    People 3 years old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1926 reviews
Cleanliness: 6.91
Service: 8.88
Location: 9.42
Room Quality: 6.87
Amenities: 7.9
Value for Money: 6.36
Food and Beverage: 7.91
Overall Experience: 8.18
G
Graham couple au
9
Perfect weekend to relax and enjoy
Pros:

The location was very good walking distance to main street you also get in a bit of exercise from walking up the hill. The room was very spacious, the view was perfect.

Cons:

Nothing

2026-04-18 via Nuitee
C
Ciara couple ie
6
Pros:

The property was spacious and the shower was very good. The pool area was nice.

Cons:

There is no wifi in the rooms and if you want wifi connection you have to sit outside to do so. The rooms are accessed by stairs. We stayed for a few nights (4) and got no clean towels. You are asked to bring your rubbish to the bins outside which we had no problem doing but there was no extra bin bags we had to use paper bags that we had from doing our groceries.

2026-04-18 via Nuitee
D
Dave Mac solo_traveller gb
8
Beautiful Location & very clean
Pros:

Stunning location. View excellent over marina and bay.

Cons:

Not easy to get car close to room. Parking one level "lower" than room helped to avoid stairs.

2026-04-16 via Nuitee
B
ben couple au
10
2026-04-15 via Nuitee
J
Joshua solo_traveller au
10
Pros:

The view, the location, the facilities, and the staff were all great

Cons:

The walk up the hill was tough with bags

2026-04-14 via Nuitee
J
Jodie couple au
10
2026-04-14 via Nuitee
Z
ZiYi extended_group gb
1
Avoid at all costs
Cons:

We accidentally checked out late (10:30am instead of 10am), immediately apologised, and offered to pay the late fee($30, which we were told would double after an hour) Instead of handling it professionally, the staff member was shockingly rude and disrespectful. Her tone was hostile, and she spoke to us in a very nasty way while repeatedly asking how long we needed. We fully acknowledged our mistake and were willing to pay, so there was absolutely no excuse for that kind of behaviour.


The hotel itself is outdated and poorly maintained. No housekeeping unless staying 6+ nights, and you’re expected to clean your own room. Found ants on the bedside table and even on the bed. Bedding was inadequate, and no WiFi in the room. This place has some of the worst service I’ve experienced.Horrible experience overall.

2026-04-14 via Nuitee
S
Shaina couple au
5
It was a basic accommodation. It was clean besides the ants. Wouldn’t stay again
Pros:

The location was great and was close to the town

Cons:

The water pressure in the shower was really low. There were small ants everywhere and went over suitcases and on the counter.

2026-04-13 via Nuitee
L
Leah family_with_children au
10
It was the best place we ever stayed, cant complain with location best view. Close to everything. Staff are excellent an
Pros:

The location is perfect with the bire, tge unit was clean and very comfortable to stay

Cons:

More parking space would be better, and wifi coverage to each unit would be nice.

2026-04-13 via Nuitee
E
Eimear extended_group au
10
Fantastic stay, amazing views
Pros:

Great location, was walking distance to restaurants and cafes. Amazing views of the sea. Would stay again

2026-04-13 via Nuitee
D
Daryl couple au
8
Was a lovely quick getaway definitely would recommend 👍
Pros:

Great location , close to everything and owners were lovely and very welcoming.

Cons:

The room was a little outdated
Restaurant was pricey
Up and down rd to shops was a bit of a climb

2026-04-13 via Nuitee
S
Santos family_with_children br
10
Pros:

Conforto em geral

2026-04-12 via Nuitee
A
Ally solo_traveller au
10
2026-04-12 via Nuitee
E
Ellie couple au
8
2026-04-12 via Nuitee
J
Jayanty family_with_children au
9
2026-04-11 via Nuitee
D
Dion solo_traveller au
10
Returning customer
Pros:

Clean rooms, staff excellent.

Cons:

The walk up the hill. Everyone needs a bit of cardio after a fist full of beers.

2026-04-11 via Nuitee
A
ava couple au
9
2026-04-10 via Nuitee
C
Clayton couple gb
10
2026-04-10 via Nuitee
M
Madeleine solo_traveller au
8
2026-04-10 via Nuitee
M
Murron couple gb
9
2026-04-09 via Nuitee