Krystal Urban Aeropuerto Ciudad de Mexico

Hotels
8.8 (1223 reviews)
Javier Rojo Gomez, 630 , Mexico City , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Nice food
Cons:
Cleanliness issues
Noisy rooms
Unreliable shuttle service

Categories

Cleanliness
8.01
Several reviews highlighted issues with cleanliness, including a dirty bathroom upon arrival.
Service
9.48
Most reviews praised the friendliness and helpfulness of the staff.
Location
9.52
Close to the airport and convenient for transportation.
Room Quality
8.47
Generally comfortable rooms, but there were reports of noise issues.
Amenities
8.5
Good amenities provided, but shuttle service reliability was questioned.
Value for Money
8.46
Some guests felt the pricing was high for the quality of services received.
Food and Beverage
9.01
Positive remarks about the restaurant and food quality.
Overall Experience
8.98
Despite some issues, most guests had a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:33

Property Description

Convenient Location
Krystal Urban Aeropuerto Ciudad de México is conveniently situated just a short 15-minute drive away from Benito Juarez International Airport, making it an ideal choice for travelers seeking proximity and ease of access.

Modern Amenities
Guests can expect a comfortable stay with free WiFi, a well-equipped gym, and complimentary private parking. The rooms are thoughtfully furnished with cable TV, coffee makers, ironing facilities, and private bathrooms complete with a hairdryer, ensuring a convenient and relaxing experience.

Dining and Business Facilities
Indulge in delicious meals at Restaurant R1, open from 07:00 to 22:00, offering a convenient dining option for guests. Additionally, the hotel boasts a business center, catering to the needs of business travelers looking to stay productive during their stay.

Experience convenience, comfort, and excellent service at Krystal Urban Aeropuerto Ciudad de México. Book your stay now!

Important information:

The property has the Stay Safe & Clean Sanitary Certification

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1223 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
O
Ochoa • solo_traveller • mx
8
2026-07-23 • via Nuitee
E
ELI • solo_traveller • mx
10
Excelente para viajes
Pros:

Espacio en la habitación y alfombra cuidada

Cons:

La zona es un poco ruidosa por el paso de camiones y personas por la mañana

2026-07-21 • via Nuitee
E
Erich • solo_traveller • us
8
2026-07-19 • via Nuitee
T
Tiffany • couple • us
8
2026-07-19 • via Nuitee
A
Angelo • couple • it
2
La única comodita era il servicio della navetta per laereoporto !
Cons:

Vecchio !!camere fredde!non funziona niente!!ha bisogno di rinnovare!!il prezzo non vale per me !!al 💯💯!

2026-07-18 • via Nuitee
A
Ailed • family_with_children • mx
8
2026-07-18 • via Nuitee
J
José Rafael • couple • mx
9
2026-07-17 • via Nuitee
M
Marcela • solo_traveller • mx
10
2026-07-16 • via Nuitee
R
Ramon • solo_traveller • mx
10
2026-07-15 • via Nuitee
M
Mauricio • solo_traveller • mx
9
2026-07-14 • via Nuitee
J
Jose • solo_traveller • us
9
Pros:

Friendly staff.

Cons:

TV didn't initially work.
Safe didn't work.
One day the service was not done.

2026-07-13 • via Nuitee
L
lorena • family_with_children • mx
10
Volvería hospedarme en este hotel porque mi experiencia fue muy buena
Pros:

Tienen un servicio de camionetas que te llevan y traen al auditorio GNP, super puntuales y seguras. Este servicio me brindo la seguridad y movilidad para ir al concierto.

Cons:

Quizás la recepcionista que nos recibió le faltaba más amabilidad y calidez para que fuera todo extraordinario.

2026-07-13 • via Nuitee
M
Mariana Isabel • solo_traveller • mx
10
Pros:

Las habitaciones muy limpias y cómodas. El personal muy amable.

2026-07-12 • via Nuitee
M
Mario • couple • hn
7
2026-07-12 • via Nuitee
M
Mónica • solo_traveller • mx
10
2026-07-11 • via Nuitee
S
silva • solo_traveller • mx
10
me falto tiempo!
Pros:

esta muy comodo tiene cosas cercas y es facil moverse caminando hacia esos lugares

Cons:

el trafico, pense que llegaria rapido del aeropuerto al hotel y fue fatal

2026-07-08 • via Nuitee
A
Alain Jacobo • solo_traveller • mx
8
2026-07-07 • via Nuitee
M
Meztli • solo_traveller • mx
10
2026-07-06 • via Nuitee
A
Anderson • family_with_children • br
7
2026-07-05 • via Nuitee
J
Jose Arcurso • couple • br
9
2026-07-04 • via Nuitee