The Norbreck Hotel by Compass Hospitality

Hotels
Compass Hospitality
7.3 (2536 reviews)
Castle Road , Scarborough , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Packed lunches
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor breakfast options
Room quality issues

Categories

Cleanliness
6.45
The room was dingy and the bathroom needed maintenance.
Service
8.45
The staff were friendly and happy to assist.
Location
8.95
Great location with fantastic sea views.
Room Quality
6.45
The room had issues with heating and was in need of renovation.
Amenities
6.95
Limited amenities due to certain services being closed.
Value for Money
7.95
Good value given the location but disappointed with the breakfast.
Food and Beverage
5.45
Breakfast was extremely poor and did not meet expectations.
Overall Experience
7.75
While there were several issues, the value and location made it acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:08

Property Description

Beachfront Location
Enjoy stunning views of the beachfront and easy access to nearby attractions such as The Spa Scarborough and Scarborough Castle.

Comfortable Accommodation
Relax in well-equipped rooms with flat-screen TVs and private bathrooms, some offering picturesque sea views.

Delicious Dining Options
Start your day with a continental, vegetarian, or vegan breakfast before exploring popular points of interest like Scarborough Beach and Peasholm Park.

Book now to experience a memorable stay at The Norbreck Hotel by Compass Hospitality.

Important information:

Please note the following Group and long stay Policies:

- Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking.

- Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking.

This payment is nonrefundable and nontransferable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 6 per hour.

Location

Guest Reviews

7.3
Based on 2536 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.95
Room Quality: 6.45
Amenities: 6.95
Value for Money: 7.95
Food and Beverage: 5.45
Overall Experience: 7.75
M
Minshull couple gb
2
Not good no food for us then lost parking bay after paying 12 pound on the 1st morn so left after 1
Pros:

Rubbish thought it was cooked breakfast had to go and look for one, paid 12 pound for parking the 1st morn of our stay our bay we paid for was taken up with a van staff was not interested left that morn had enough

Cons:

Having proper breakfast been Diabetic have to eat properly

2026-05-16 via Nuitee
D
Dave couple gb
9
Great location , easy walk to the Castle, just a few minutes. Easy to walk to both bays and harbour
Pros:

Probably the best location in Scarborough, managed to park on the hotel site, great views over the coastline.

Cons:

The hotel was not offering proper English breakfasts at the time of our visit, just continental style, but I guess this would suit many people.

2026-05-16 via Nuitee
O
Oldřich solo_traveller cz
10
2026-05-15 via Nuitee
D
Dave solo_traveller gb
8
Pros:

Clean and comfy and a great veiw

Cons:

Shower was cold I couldn't do it but cold shower woke me up

2026-05-15 via Nuitee
S
Stuart couple gb
1
Pros:

The view of the ocean was perfect.

Cons:

The photos online must’ve been taken in 1997 before the building gave up on life. Walked into the room and instantly understood why the receptionist looked guilty handing me the key. The carpet had stains that looked historically significant, the bathroom smelled like a blocked drain fighting for its life, and I’m pretty sure the mattress was filled with broken dreams and cigarette ash.

To make things even better, breakfast wasn’t even included — they actually charged extra for it — not that it mattered because the restaurant was closed anyway. Nothing says luxury quite like paying separately for a meal that doesn’t exist. Wandering around hungry in a filthy hotel at 8am really completed the experience.

The whole place felt tired, grimy, and one failed health inspection away from being condemned. On the bright side, the mould in the shower had formed such detailed patterns it almost felt artistic. Would I stay again? Only if society collapsed and this was the last building left standing.

2026-05-14 via Nuitee
E
Elin family_with_children se
3
Low standard. Good views from the restaurant.
Pros:

The view from the breakfast room

Cons:

Rooms were really filthy. Breakfast was only continental. Did not dare to eat the cheese and ham. Did not look fresh at all. We noticed after leaving that the hotel charged us more than the price we booked for via booking.com.

2026-05-14 via Nuitee
M
Matthew solo_traveller gb
3
Wouldn’t book there again
Pros:

Cheap and easy to get to

Cons:

Rooms are tiny (a matchbox is bigger), paid for breakfast only to be told on the morning there is no cook to cook the breakfast and its cereals or toast only

2026-05-13 via Nuitee
E
Evie couple gb
8
The best view in Scarborough
Pros:

It was a lovely location with a stunning view that couldn't be beaten. The room was small and plain, functional for what we needed. There was on street parking nearby but you have to pay for this.

Cons:

The breakfast was only a continental breakfast when we stayed, so we didn't bother with it as we knew it would be limited for the price. We also heard other guests complaining about how basic and limiting the breakfast was we're glad we didn't pay for it. The room was basic and maybe a bit too small if you're staying for longer periods and the wardrobe was in the wrong place in the room and was quite imposing as a result.

2026-05-12 via Nuitee
B
Bridget family_with_children gb
10
Pros:

Over looking the sea . Clean lovely staff.

Cons:

Nothing

2026-05-11 via Nuitee
E
Emma solo_traveller gb
9
2026-05-11 via Nuitee
J
James solo_traveller gb
2
Cons:

The hall ways smelled of cigarette smoke. Stained carpets. Bathroom not clean

2026-05-10 via Nuitee
M
Maslana77 solo_traveller gb
9
2026-05-10 via Nuitee
E
Emmanuel solo_traveller be
5
Très mitigé
Pros:

La vue sur la mer

Cons:

Le personnel pas très sympa en particulier celui qui se trouvait à l'accueil le jour de notre départ. Il n'a même pas pris la peine de nous répondre à notre bonjour matinal. La propriété des toilettes, une personne avait été malade la veille et ceux ci n'avaient pas été nettoyés. Soirée karaoké, difficile de s'endormir... Concernant le petit déjeuner, il est mentionné sélection de fruits et de fromages, en réalité, il y avait une sorte de fromages et une sorte de fruits.

2026-05-10 via Nuitee
P
Paul couple gb
7
Fine
Pros:

Clean helpful staff

Cons:

No activities and no evening meal available

2026-05-10 via Nuitee
E
elizabeth couple gb
8
amazing staff, fantastic location. could do with some TLC
Pros:

Staff were amazing, couldnt ask for better people!

Cons:

room had torn up carpet, a dirty pillow and the bathroom doesnt have a lock

2026-05-08 via Nuitee
B
Bethany solo_traveller gb
9
2026-05-07 via Nuitee
S
Shantara family_with_children gb
5
2026-05-07 via Nuitee
J
Jon solo_traveller gb
6
Pros:

Information on booking.com website misleading about breakfasts.

Cons:

Carpet in bedroom very dirty.

2026-05-07 via Nuitee
C
Chris couple gb
8
Fabulous views, great breakfast and wonderful walks
Pros:

Great view once the fog had gone.
Really good spot near the Castle
Breakfast choice was very good.
Fantasic walks straight from the Hotel door.

Cons:

With having two dogs, we were put in end room of the 1st floor, which was fine for our stay, but just outside was some sort of electric motor going on 24 hours, still managed to sleep not too bad.

Parking is a bit hit and miss, it's limited on car spaces and we parked on the road nearby.

2026-05-06 via Nuitee
B
Brockenbrow solo_traveller gb
10
2026-05-06 via Nuitee