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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Express check-in/check-out
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Bar
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Fax/photocopying
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Packed lunches
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Board games/puzzles
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Beachfront
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Special diet menus - on request
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Kid meals
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Kid-friendly buffet
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Outdoor furniture
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Picnic area
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Wine/champagne
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Pet bowls
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Pet basket
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Live music/performance
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Themed dinner nights
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Broadcast Live sport events
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Temporary art galleries
Review Highlights
Categories
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Property Description
Beachfront Location
Enjoy stunning views of the beachfront and easy access to nearby attractions such as The Spa Scarborough and Scarborough Castle.
Comfortable Accommodation
Relax in well-equipped rooms with flat-screen TVs and private bathrooms, some offering picturesque sea views.
Delicious Dining Options
Start your day with a continental, vegetarian, or vegan breakfast before exploring popular points of interest like Scarborough Beach and Peasholm Park.
Book now to experience a memorable stay at The Norbreck Hotel by Compass Hospitality.
Please note the following Group and long stay Policies:
- Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking.
- Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking.
This payment is non-refundable and non-transferable.
The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Was ok
Beds too close to door.
The room was very clean as expected. Nice bathroom
It was stated as a double bed but the mattress was 2 singles pushed together. This is not very comfortable especially if you like to sleep in the middle . If being sold as a double bed I would recommend having a double mattress
The room was comfortable and warm with a sea view,
The room was a bit small
Very spacious room and nice breakfast
Nothing
Location and price
Time passed since last refurbishment
Absolutely fantastic
Didn't do evening meal but plenty local to go to.
The view from my room.
This place is borderline derelict, I was told it had recently been used to.house the homeless who would also have grounds to complain. Carpet filthy, stains on the walls, towel rail.hanging off the wall. The promised parking space was not available, I was advised that I could park in the driveway until.midday with impunity. Woke up to find a parking ticket on my windscreen
The heating did not work at all I asked the staff to re tidy it and they didn’t
I was so cold that the next day I suffered hypothermia and was ver ill when I got home
The room was dirty the staff unhelpful the y stayed they served food yet didn’t
As above stated
The stay was extremely disappointing and fell far below the standard I expected.
Before arriving, I had already been made aware of several concerns and attempted to cancel my booking, but unfortunately I was unable to do so. I therefore proceeded with my stay, only to encounter further problems.
The room was freezing, the radiator was broken, and another radiator was coming away from the wall. There was mould on the picture above the bed, and the room, including the walls, was dirty. My room was also next to the lift, with doors slamming and guests making excessive noise throughout the night. As a result of the cold, noise and overall conditions, I was unable to get a proper night's sleep.
The manager was dismissive and unhelpful when I raised my concerns, simply telling me to take the matter up with Booking.com. I was also spoken to in a manner I found unacceptable, including being addressed with the words, “Excuse me, young lady, where do you think you're going?!”
I specifically booked this hotel because it was advertised as dog-friendly. However, I was unable to use the parking facilities as expected or have breakfast at the property with my dog. Although the restaurant was advertised as pet-friendly, I was refused entry with my dog, meaning I could not eat there. I understand that the restaurant was self-service, so I found this particularly unreasonable. I was also repeatedly asked to leave my dog with members of staff, which I was not comfortable doing. A hotel advertising itself as dog-friendly should clearly explain any restrictions before a booking is made.
I was informed of a parking charge despite understanding that parking was free, and I was also charged extra for bringing my pet, despite the hotel being advertised as dog-friendly.
Overall, the accommodation was uncomfortable, the facilities were poorly maintained, and the service was disappointing. The experience was far below what was advertised and what I paid for.
Perfect location. Amazing for the price. The woman on the front desk was very polite and very happy to talk she brought a smile to our faces. (Sorry we didnt get your name)
Everything perfect
Fantastic location. Friendly staff.
Could hear people on the room above talking and floors creaking. Shower had mould on the floor from not being cleaned properly.
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