The Highland Hotel by Compass Hospitality

Hotels
•
Compass Hospitality
7.2 (2058 reviews)
Strathpeffer , Strathpeffer , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Dog-friendly
Cons:
Cleanliness issues
Inconsistent food quality
Some maintenance required

Categories

Cleanliness
5.91
The reviews mentioned issues with room cleanliness, including stained walls and a dirty bath.
Service
8.38
The staff were consistently described as friendly, helpful, and professional.
Location
7.92
The location received positive remarks for accessibility and ideal settings for exploring the Highlands.
Room Quality
6.87
Overall room quality is predominantly positive, but some guests reported cold rooms needing maintenance.
Amenities
7.4
Guests appreciated the spacious rooms and the dog-friendly policy but noted some outdated features.
Value for Money
6.86
General sentiments suggest it provides decent value, but some aspects need improvement.
Food and Beverage
6.41
Mixed reviews on food quality with mentions of poor meal experiences and cold food.
Overall Experience
7.88
The overall stay was described as pleasant, with a range of positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:55

Property Description

Luxurious Accommodation and Dining Experience

The Highland Hotel in Strathpeffer offers high-quality rooms with en suite facilities, TV, and tea/coffee amenities. Guests can unwind in the attractive gardens and enjoy live entertainment at the on-site restaurant and bar.

Convenient Amenities and Entertainment

Free parking and Wi-Fi are provided for all guests. The hotel's central location allows easy access to attractions like Glen Ord Distillery and Strathpeffer’s Highland Museum of Childhood. Live entertainment adds to the vibrant atmosphere of the hotel.

Explore the Surrounding Beauty

With Inverness and Loch Ness within driving distance, guests can explore the scenic beauty of the region. Book your stay at The Highland Hotel for a memorable and relaxing experience.

Important information:

- Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking

- Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking

This payment is nonrefundable and nontransferable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.2
Based on 2058 reviews
Cleanliness: 5.91
Service: 8.38
Location: 7.92
Room Quality: 6.87
Amenities: 7.4
Value for Money: 6.86
Food and Beverage: 6.41
Overall Experience: 7.88
W
Warburton • couple • gb
10
Pros:

The room was very comfortable and clean and the food was very nice and well prepared. The staff were friendly and efficient

Cons:

Nothing

2026-02-11 • via Nuitee
D
David • solo_traveller • gb
4
Pros:

Location

Cons:

Cleanliness
Staff tried to ask to pay for breakfast three different times during my stay. Which was already paid.

2026-02-10 • via Nuitee
C
Charles • solo_traveller • gb
8
Stylish
Pros:

Old fashioned and great location
Helpful staff

Cons:

The single rooms were very small

2026-01-28 • via Nuitee
R
Roberto Carlos • couple • es
8
Pros:

Edificio arquitectónicamente bonito, en entorno tranquilo y entrañable. Personal muy atento y comida buena

Cons:

Instalaciones algo antiguas

2026-01-25 • via Nuitee
B
Bert • couple • gb
8
2026-01-22 • via Nuitee
D
Donald • couple • gb
9
2026-01-21 • via Nuitee
D
DAVID • extended_group • gb
9
Pros:

Everything

Cons:

Nothing

2026-01-20 • via Nuitee
S
Scott • couple • gb
7
Lovely evening meal deal ......
Pros:

Dinner was good.

Cons:

The walkways were really icy ..... no salt down.
Buffet breakfast was actually order only ..... told no chefs.
Evening receptionist had to do that, plus tend the bar and serve meals.
Needs a good coat of paint.

2026-01-20 • via Nuitee
C
Charles • solo_traveller • gb
7
Pros:

It was a very pleasant stay and I was looked after very well, I didn’t eat there.
Unfortunately due to my Mother In Law passing away on Friday night I had to travel home on Saturday so actually only stayed 4 nights. The Hotel told me that if I reported this to you that I should receive a refund for the 5th night. Please let me know if this is the correct place to report this and if this is the case. Many thanks Charlie Oakshott

Cons:

All good

2026-01-19 • via Nuitee
J
Janice • couple • gb
9
Pros:

Beautiful old hotel, restaurant could do with a little background music, very quiet when only a few in. Room was clean and bed very comfy. Plenty of tea/coffee in room

Cons:

Shower was pithless.

2026-01-19 • via Nuitee
L
Leigh • family_with_children • gb
3
Underwhelming in what could be a very special location.
Cons:

The hotel is very run down and in need of a good atmosphere / welcoming attitude. There is a musty smell as soon as you walk through the door. The cleanliness really needs to improve, we had dead flies all over the room and inside of the light shades.

The staff were very unhelpful and almost seemed puzzled when we asked any questions about dinner reservations. It was almost like it would be an effort for them and the chef to include us. Very strange energy!

2026-01-19 • via Nuitee
A
Antony • couple • gb
5
2026-01-19 • via Nuitee
E
Euan • extended_group • gb
8
I would be happy to stay here again.
Pros:

Nice bar area, breakfast was good.

Cons:

Bathroom decor a bit old fashioned, but still usable.

2026-01-19 • via Nuitee
M
Mirtsa • couple • fr
8
Good value for money
Pros:

The building is beautiful, the overall design of the hotel is nice. The room was simple but with everything we needed.

Cons:

Nothing, it was a fine stay

2026-01-19 • via Nuitee
J
jean • extended_group • fr
5
Repas bon et correct en prix… mais il faut aller chercher les boissons du repas au bar et se charger de les amener soi m
Pros:

Son aspect extérieur

Cons:

Les chambres sont vétustes..plafond fissuré et écaillé, fenêtres à refaire

2026-01-19 • via Nuitee
L
Leon • couple • nl
6
2026-01-19 • via Nuitee
B
Bernard • couple • gb
8
Staff were helpful and friendly. Property was warm although temperature was -2 outside.
Pros:

It’s a stunning looking property from the outside and inside is impressive with wood panelled walls and large chandeliers.

2026-01-18 • via Nuitee
G
Gillian • extended_group • gb
9
2026-01-15 • via Nuitee
C
Craig • couple • gb
8
Pros:

Only had breakfast

Cons:

We arrived at 9.00 for breakfast with limited interaction from staff. No one advised it was self service and due to time there was a lack of cutlery and supplements ie jams for use. Whilst the room was great, breakfast was overpriced for what was available.

2026-01-15 • via Nuitee
K
Kristofer • family_with_children • gb
8
Pros:

The main bar area with the wood panelling and entertainment. Breakfast was good.

Cons:

we couldn't book an evening meal as there were too many guests already booked in. Queues for the bar were long and there was no cask ale.

2026-01-15 • via Nuitee