The Highland Hotel by Compass Hospitality

Hotels
•
Compass Hospitality
7.2 (2179 reviews)
Strathpeffer , Strathpeffer , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Dog-friendly
Cons:
Cleanliness issues
Inconsistent food quality
Some maintenance required

Categories

Cleanliness
5.91
The reviews mentioned issues with room cleanliness, including stained walls and a dirty bath.
Service
8.38
The staff were consistently described as friendly, helpful, and professional.
Location
7.92
The location received positive remarks for accessibility and ideal settings for exploring the Highlands.
Room Quality
6.87
Overall room quality is predominantly positive, but some guests reported cold rooms needing maintenance.
Amenities
7.4
Guests appreciated the spacious rooms and the dog-friendly policy but noted some outdated features.
Value for Money
6.86
General sentiments suggest it provides decent value, but some aspects need improvement.
Food and Beverage
6.41
Mixed reviews on food quality with mentions of poor meal experiences and cold food.
Overall Experience
7.88
The overall stay was described as pleasant, with a range of positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:55

Property Description

Luxurious Accommodation and Dining Experience

The Highland Hotel in Strathpeffer offers high-quality rooms with en suite facilities, TV, and tea/coffee amenities. Guests can unwind in the attractive gardens and enjoy live entertainment at the on-site restaurant and bar.

Convenient Amenities and Entertainment

Free parking and Wi-Fi are provided for all guests. The hotel's central location allows easy access to attractions like Glen Ord Distillery and Strathpeffer’s Highland Museum of Childhood. Live entertainment adds to the vibrant atmosphere of the hotel.

Explore the Surrounding Beauty

With Inverness and Loch Ness within driving distance, guests can explore the scenic beauty of the region. Book your stay at The Highland Hotel for a memorable and relaxing experience.

Important information:

- Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking

- Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking

This payment is nonrefundable and nontransferable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.2
Based on 2179 reviews
Cleanliness: 5.91
Service: 8.38
Location: 7.92
Room Quality: 6.87
Amenities: 7.4
Value for Money: 6.86
Food and Beverage: 6.41
Overall Experience: 7.88
L
Lisette • couple • nl
7
Locatie in combinatie met de vriendelijke benadering maakte dat wij ons verblijf als prettig hebben ervaren
Pros:

Aardige medewerkers

Cons:

Veel onkruid

2026-07-25 • via Nuitee
E
Edward • couple • gb
7
Kind, pleasant staff. Good room in a good location and good value for money.
Pros:

The room was clean, fresh, and a good size. Staff kindly upgrading our room to one with a good view over the village and onto the local hillside. Very nice.

Cons:

Over the 2 day stay it was not possible to operate the TV as there was no controller.
The breakfast could have been better.

2026-07-25 • via Nuitee
T
Tarin • family_with_children • gb
8
2026-07-24 • via Nuitee
U
Uwe • couple • de
7
Pros:

Schöne Lobby, schönes Restaurant

Cons:

Restaurantangebot eher simpel, zum Frühstück statt Kaffee nur löslichen Kaffee.

2026-07-24 • via Nuitee
D
David • solo_traveller • gb
7
2026-07-22 • via Nuitee
J
Jade • couple • gb
1
2026-07-22 • via Nuitee
H
Hidde • solo_traveller • nl
7
2026-07-22 • via Nuitee
G
Gary • couple • gb
3
Was fine but won’t be back
Pros:

Staff were friendly and easy to find

Cons:

Ordered a double room and was giving a twin room and told there was nothing they could do to change it,
Shower had no pressure,
Wall had damp patches,
Heating was on non stop even though the radiators where turned all the way down and thermostat at 0 found the place far to hot to sleep especially with the bed being springy and wobbly,
Room was situated at the front of the main doors of the floor to go to lift/stairs which squeaked so woken up every time someone came up or down stairs to their room

2026-07-22 • via Nuitee
P
Potdar • couple • gb
10
2026-07-21 • via Nuitee
A
AgnesIs90 • solo_traveller • is
7
2026-07-21 • via Nuitee
S
Susan • extended_group • gb
10
Beautiful hotel and area great staff we loved our stay thank you
Pros:

Large room bright great view new carpet good beds

Staff friendly and helpful

Had entertainment

Fabulous hotel being updated keep up the good work looks great since my last trip

Lovely location relax or explore museum quaint shops lovely places to eat not lots enough

Cons:

Nothing

2026-07-19 • via Nuitee
L
Lorraine • couple • gb
7
The hotel is totally acceptable for a one night stay.
Pros:

Large room fabulous location and the staff pleasant and helpful.

Cons:

The property is very dated and would benefit from modernisation. Dinner menu was limited but the food was good.

2026-07-19 • via Nuitee
L
Lamb • solo_traveller • gb
9
2026-07-17 • via Nuitee
A
Andrew • couple • gb
4
Nothing special - and expensive for what we got.
Pros:

Nice location, nice room and friendly staff.

Cons:

Breakfast. Three coach parties were staying at the hotel and they literally "hoovered" up the buffet breakfast leaving stressed staff struggling to replenish for the other guests staying there. This left little real choice, and lots of dirty tables for those of us travelling independently and no doubt paying a premium over the coaches to stay there. Not acceptable.

2026-07-16 • via Nuitee
G
gaynor • couple • gb
5
Pros:

Old in need of renovation!

2026-07-16 • via Nuitee
J
john • solo_traveller • gb
6
2026-07-13 • via Nuitee
M
mooshie • solo_traveller • gb
8
Pros:

Nice clean room, nice evening meal, great value Dinner, bed and Breakfast. Friendly staff , Our dogs first stay in a hotel. Lovely oak panelling everywhere , would return.

Cons:

Entrance needs a tidy up and over flowing ash trays. .

2026-07-12 • via Nuitee
J
Jörg • couple • de
8
Schottland ist immer eine Reise wert und der Ort mit seiner Umgebung in jedem Fall
Pros:

Exzellente Lage, großes Hotel und sehr klassisch (in allen Richtungen) Schottland/England, freundliche Leute. Schönes riesiges aber auch in der Jahre gekommenes Hotel dem mal eine Renovierung alten Glanz verleihen könnte!

Cons:

Für europäische Standards ... passt das Preis/Leistungsverhältnis (gar) nicht

2026-07-12 • via Nuitee
T
Tracy • solo_traveller • gb
4
2026-07-11 • via Nuitee
D
Deborah • solo_traveller • gb
7
2026-07-11 • via Nuitee