Doubletree By Hilton Battle Creek

Hotels
•
Doubletree by Hilton
7.7 (247 reviews)
50 Capital Ave. , Battle Creek , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Rude service
Lost reservation

Categories

Cleanliness
6.7
There were cleanliness issues reported like trash on the floor and a dirty toilet.
Service
8.2
Mixed feedback: some positive experiences with staff, but complaints about lost reservations and rude service.
Location
8.7
Many guests appreciated the good location.
Room Quality
8.2
Comfortable beds and nice room sizes were noted.
Amenities
7.2
Missing amenities like a hot tub and microwave detracted from the experience.
Value for Money
7.2
Some guests felt the pricing for amenities was too high.
Food and Beverage
7.7
Onsite restaurant received mixed reviews regarding food quality and service.
Overall Experience
7.7
Overall average experience with a mix of good and bad reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:25

Property Description

Luxurious Accommodation
Experience upscale rooms with room service and a 24-hour front desk for your convenience.

Convenient Amenities
Enjoy a restaurant, private parking, bar, ATM, and concierge service during your stay.

Nearby Attractions
Explore the American Museum of Magic and Battle Creek Amtrak Station just a short distance away.

To book your stay at Doubletree By Hilton Battle Creek, contact us now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 247 reviews
Cleanliness: 6.7
Service: 8.2
Location: 8.7
Room Quality: 8.2
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 7.7
T
Tracey • solo_traveller • us
10
Pros:

Those double tree cookies

Cons:

The price

2026-08-27 • via Nuitee
A
Ann • couple • us
1
Very disappointed
Pros:

Nothing

Cons:

Being able to get into our room at check in time. And not having to get ready for a wedding in the hotel lobby restroom.
Would not recommend this hotel!

2026-08-26 • via Nuitee
B
Bernd • solo_traveller • de
9
Für einen geschäftlichen Besuch gut geeignet.
2026-08-18 • via Nuitee
J
Jacob • solo_traveller • us
10
Excellent stay the room was super nice. Very upscale and lovely.
Pros:

Breakfast was served at the alloy restaurant. I had to pay for it extra. It was a great value though.

Cons:

My bathroom floor and entry way was sticky.

2026-08-16 • via Nuitee
T
Tammy • solo_traveller • us
7
2026-08-08 • via Nuitee
K
Kathy • couple • us
2
No breakfast and bedbug
Pros:

Had bed bug

Cons:

They wanted me to stay and a room with them I complained

2026-07-25 • via Nuitee
J
Jesus • extended_group • us
9
2026-07-18 • via Nuitee
W
William • extended_group • us
5
Pros:

Room and facilities were clean.

Cons:

Parking lot was small and full both days we stayed, you have to drive further to their overflow parking deck as a result.

Staff at check-in counter had an attitude. It was very off putting the moment we arrived. I was going to let it go but my partner noticed it as well and brought it up as we walked to the elevator.

2026-07-12 • via Nuitee
W
Walters • solo_traveller • us
10
2026-07-11 • via Nuitee
J
Jai Andhra Lakshmi • extended_group • us
1
Hotel front desk employee behavior is very worst
Pros:

Nothing liked

Cons:

Booking.com didn’t make payment to hotel and hotel front desk employee kicked us out of room. Both booking.com and hotel treatment is very painful and unpleasant and acceptable

2026-07-11 • via Nuitee
J
Jai Andhra Lakshmi • extended_group • us
1
Front desk staff very harsh, rude and shown racism
Pros:

Nothing I liked

Cons:

Front desk staff member MR.Jeningeson was very rude and harsh. He kicked us out of rooms though we have booked for 2 days and booking.com site already paid to hotel. He sounds like racist and deliberately troubled though I’ve shown payment receipts. He bluntly told us to contact booking.com later his manager shown up and that lady resolved issue in 5 mins and given us access cards to enter room. She offered complimentary breakfast for the harassment done by her staff member. But we denied. It’s overall horrible experience and I never ever get into this hotel again

2026-07-10 • via Nuitee
A
Austin • solo_traveller • us
8
2026-07-01 • via Nuitee
C
Caitlin • solo_traveller • us
8
Pros:

Very clean and large room.

Cons:

Says breakfast is included however we had to pay for half of our meal. I reached out to them and waiting on a response. Hope it doesn't happen to anyone else.

2026-06-22 • via Nuitee
R
Richard • solo_traveller • us
10
Nice visit overall. The weather was great, which made the trip even more enjoyable.
Pros:

I ate at Alloy and sat at the bar. Ashley was very friendly, professional, and pleasant to talk with. We had a great conversation, and she made the experience very enjoyable.

The restaurant was fairly slow at first, but there were three wedding parties staying at the hotel, and once they started coming in, the place became extremely busy. It was impressive to watch Ashley and Taylor handle the rush. They stayed organized, attentive, and never missed a beat with their customers despite how crowded it became.

Excellent customer service and teamwork from both of them. Way to go, ladies! Keep up the great work.

Cons:

Nothing , hotel was great.

2026-06-21 • via Nuitee
M
Melinda • solo_traveller • us
10
Great Hotel
Pros:

Very nice staff. The room was very comfortable and clean. The location was great and was able to walk to get dinner at Griffins.

Cons:

Wish the restaurant stayed open later so we could have checked it out.

2026-06-19 • via Nuitee
R
Robin • couple • us
4
Not worth the price
Pros:

Whitney and Preston did their best to get us to a lower floor, got us into parking before we could check in and gave us drink pass and cookie since we had to wait for a half of an hour after check in time to get our room.

Cons:

Room was not ready at check in. After request did not place me on the lowest floor.

2026-06-15 • via Nuitee
S
Soyka • solo_traveller • us
10
Great place with convenient location of Battle Creek.
Pros:

Location was great.

Cons:

The restaurant should be open longer to accommodate guests. You need more handicapped closer parking for the elderly.

2026-06-13 • via Nuitee
M
Megan • solo_traveller • us
10
Pros:

The hotel is beautiful, clean, staff was very helpful and friendly! Whenever we are in the area, this is our top choice!

Cons:

Parking isn't the greatest, but it works. There is a parking garage near by.

2026-06-04 • via Nuitee
L
Lindsay • couple • us
10
Pros:

The restaurant downstairs the Alloy is phenomenal and love that the arena is attached.

2026-06-02 • via Nuitee
P
Phillip • solo_traveller • us
8
2026-06-01 • via Nuitee