Dreamcatcher Hotel - Live the Dream of Santa Teresa

Hotels
8.6 (319 reviews)
1 km north of the Playa Carmen cross roads , in front of the superfresco , Santa Teresa Beach , cr

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great beach location
Cons:
Room odors
Breakfast variety

Categories

Cleanliness
8.31
Some reviews noted issues with odors and ventilation.
Service
9.28
The staff was consistently described as helpful and friendly.
Location
9.32
Proximity to the beach was frequently praised.
Room Quality
7.77
Rooms were mentioned as needing renovation and improving ventilation.
Amenities
8.8
Good variety of activities, though breakfast and some amenities were lacking.
Value for Money
8.76
Mixed reviews with some feeling the price didn't match the reality.
Food and Beverage
7.81
Breakfast quality and variety received criticism.
Overall Experience
8.78
Overall a positive experience with specific suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:02

Property Description

Luxurious Amenities and Relaxation
Hotel Atrapasueños offers an outdoor pool and a spa and wellness centre, providing guests with the ultimate relaxation experience. The lush gardens with BBQ facilities are perfect for unwinding and enjoying the serene atmosphere.

Comfortable and Well-Equipped Rooms
Each air-conditioned room at Hotel Atrapasueños comes with a cable TV, dining area, and safety-deposit box. The private bathrooms are equipped with a shower and toilet, ensuring guests have all the comforts they need during their stay.

Convenient Services and Activities
Guests can take advantage of the shared terrace, tour desk, and laundry facilities at the hotel. Additionally, a variety of activities such as cycling, horse riding, and fishing can be enjoyed both on-site and in the surrounding areas. With free parking available, guests can explore the area with ease.

Book your stay at Hotel Atrapasueños for a truly unforgettable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 5 years old stay for US$10 per person per night when using an existing bed.
    Children up to and including 4 years old stay for US$10 per person per night when using an available extra bed.
    Children from 5 years old to 11 years old stay for US$15 per person per night when using an available extra bed.
    Children from 12 years old to 17 years old stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 319 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.78
J
João Ricardo • couple • br
8
2026-06-07 • via Nuitee
E
elizabeth • family_with_children • us
9
Very enjoyable
Pros:

Breakfast options great
Look of hotel excelente
Staff friendly and helpful

Cons:

Our bathroom

2026-06-04 • via Nuitee
J
Jose Fabio • couple • cr
8
2026-06-01 • via Nuitee
P
Pablo • solo_traveller • ar
8
2026-05-31 • via Nuitee
B
Blaine • couple • us
10
2026-05-24 • via Nuitee
M
Mariana • couple • br
10
Ótimo custo-benefício, localização perfeita!
Pros:

Localização e infra

Cons:

Limpeza

2026-05-21 • via Nuitee
S
Sharon • extended_group • il
6
Maybe due to location it was good but the other things definitely require some uplifting
Pros:

The staff was amazing and super kind and helpful- especially Francesca! The pools were intimate and fun to spend the day, breakfast was fresh and tasty!

Cons:

The rooms didnt feel clean, furniture was old, mattresses were not very comfortable, smell was strange and there were ants all over.
WiFi reception was very bad.

2026-05-21 • via Nuitee
R
Ramiro • couple • cl
10
2026-05-13 • via Nuitee
P
Pablo • extended_group • cl
10
Bien ubicado y buen personal
Pros:

Personal amable, buenas recomendaciones. Habitaciones cómodas. Bien ubicado.

Cons:

En la habitación faltaba un perchero.

2026-05-11 • via Nuitee
H
Heilyn • solo_traveller • cr
10
Pros:

Todo es un excelente lugar tranquilo y relajado, el desayuno estuvo delicioso 😋

Cons:

Todo me gusta

2026-05-09 • via Nuitee
K
Kathia • solo_traveller • cr
9
Lugar acogedor, lindas piscinas y el área verde me encanta la naturaleza. Personal muy atento y amable en especial la du
Pros:

El apartamento estuvo increíble en realidad solo íbamos 2 personas pero era para 6 personas igual lo disfrutamos mucho y muy cómodo. Lo recomiendo 👌

Cons:

Lo único malo fue el desayuno que me lo sirvieron un poco frío por lo demás todo bien 👌.

2026-05-04 • via Nuitee
S
sa • solo_traveller • cr
10
Pros:

La ubicación

2026-05-04 • via Nuitee
A
Andrea • family_with_children • cr
10
Perfecto!
Pros:

Es perfecto! Una mezcla entre playa y montaña apenas para desconectarse de la ciudad

Cons:

El internet no es muy bueno sin embargo resuelve

2026-05-03 • via Nuitee
• couple • fr
10
2026-04-30 • via Nuitee
S
Sophia • solo_traveller • cr
9
Pros:

Las chicas de la cocina son espectaculares! Excele te ubicación, instalaciones hermosas! Y muy cordiales en el servicio en general.

Cons:

La conexión de internet no era muy buena.

2026-04-28 • via Nuitee
V
Valeria • couple • cr
8
2026-04-20 • via Nuitee
E
Estéfano • couple • cr
9
Agradable primera visita a Santa Teresa
Pros:

Excelente desayuno, super completo. Vale la pena pagar el desayuno incluido. Saludos a Mar que nos dio una atención de calidad! También saludos a Santi que siempre nos dió la más agradable de las asistencias para todo lo que necesitamos. No tengo quejas y pienso volver :)

Cons:

Lastimosamente, llegamos cuando estaban renovando una parte del hotel. Pero promete ser una excelente opción aun más atractiva tras terminar los arreglos :)

2026-04-15 • via Nuitee
L
Luis • solo_traveller • cr
8
2026-04-13 • via Nuitee
K
Kenneth • couple • us
10
2026-04-07 • via Nuitee
M
MAURICIO • family_with_children • cr
7
2026-04-07 • via Nuitee