Spark By Hilton Jackson Ridgeland

Hotels
•
Spark by Hilton
7.6 (522 reviews)
465 Briarwood Dr , Jackson , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Comfortable beds
Cons:
Limited amenities
Inconsistent breakfast quality
Noise disturbances

Categories

Cleanliness
7.35
Some reviews mention the cleanliness positively, but there are complaints about bugs and dirty carpets.
Service
8.85
Several reviews highlight the friendliness and helpfulness of the staff.
Location
8.35
The location is often described as great, though some found it a bit hidden.
Room Quality
7.85
Guests enjoyed comfortable beds but raised issues with maintenance and amenities.
Amenities
6.35
Lack of breakfast variety and missing amenities like microwaves were noted negatively.
Value for Money
7.35
Prices may seem high for the amenities provided by the hotel.
Food and Beverage
5.85
Multiple reviews indicate dissatisfaction with the breakfast options and quality.
Overall Experience
8.85
A majority of guests reflected positively on their overall stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:05

Property Description

Convenient Location
Modern Amenities
Nearby Attractions

Ready to experience Southern hospitality at its finest? Book your stay at the Hampton Inn Jackson North today!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 522 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.35
Room Quality: 7.85
Amenities: 6.35
Value for Money: 7.35
Food and Beverage: 5.85
Overall Experience: 8.85
C
Carrie • family_with_children • us
1
Pros:

Nothing.

Cons:

We booked this on booking.com and when we got there we were told the Hilton computers went down and they couldn’t see our reservation and told to find somewhere else to stay. I have tried all week to get my refund back and have been pushed back and forth from booking.com and the hotel.

2026-08-06 • via Nuitee
M
Markia • couple • us
2
2026-08-05 • via Nuitee
B
Benjamin • solo_traveller • us
8
2026-08-05 • via Nuitee
A
Austin • solo_traveller • us
1
Pros:

Nothing

2026-08-04 • via Nuitee
R
Rajib • solo_traveller • us
1
Pros:

Nothing except location

Cons:

Room had bedbugs, no towel in bathroom, no shower gel available, I had booked 5 rooms and 2 room had bathroom clogged. Had to call front desk for bath towel and shower gel for every room. Breakfast was nothing good to eat, just bagel and some cheerios and milk also had to asked everytime.

2026-08-03 • via Nuitee
H
henry • couple • us
1
Unfriendly staff… not helpful at all
Pros:

Nothing horrible location high crime area

Cons:

Horrible location . High crime area

2026-08-03 • via Nuitee
P
Phillips • solo_traveller • us
7
Nice place to stay
Pros:

The front desk lady was awesome and very kind. I liv6ed that there were restaurants close.

Cons:

There wasn't a shower rug. There was only two towels so we couldn't use one of those. We had to get an ice bucket from the front desk. There wasn't a thing to put dirty clothes in. There was only one cup instead of two.

2026-08-03 • via Nuitee
S
shedella • couple • us
1
2026-08-03 • via Nuitee
L
Levi • family_with_children • us
10
Very lovely!
Pros:

The nice lady at the front desk with the stunningly blue eyes was incredibly professional and a joy to talk with.

Cons:

The only complaint I have is when taking a shower, the water never seemed to get warm.

2026-07-25 • via Nuitee
B
boufous • couple • us
4
Cons:

No

2026-07-22 • via Nuitee
M
Molly • couple • us
5
Not a great location. Love Hilton but this hotel is not great
Pros:

I cant say I liked anything about it

Cons:

Hair on floor, shower, in sheets. Was not clean. Front desk lady was rude. Got charged an extra $100

2026-07-21 • via Nuitee
C
Cameisha • couple • us
4
2026-07-20 • via Nuitee
S
Steven • solo_traveller • us
10
2026-07-19 • via Nuitee
T
Tasha • solo_traveller • us
6
Not the nicest but not the worst either.
Cons:

Staff was rude and extremely loud throughout the entire night

2026-07-19 • via Nuitee
M
Mac • family_with_children • us
5
Not a bad place to just stop and stay for the night, bring some disinfectant and air freshener and you’ll be good.
Pros:

The room itself was decent: size was comfortable enough to accommodate luggage, tv and mini fridge worked, well lit bathroom/room, and AC fully functional.
Free breakfast was good: minimal options, but satisfactory. Staff were very kind and welcoming!

Cons:

There was a thick, musty odor in the room that got worse in the bathroom.
Rooms seem to have not been cleaned properly either, someone’s sock was left on the bed. The shower floor is grainy and grimy, and the toilet water had a slight green tint. Kinda gross.
The rooms also aren’t soundproofed well.

2026-07-16 • via Nuitee
C
Craig • solo_traveller • us
9
My stay was excellent!
Pros:

The property was very clean! The front desk service was amazing.

Cons:

It was a couple of stains on the carpet that I guess was hard to get out.

2026-07-16 • via Nuitee
D
David • family_with_children • us
9
2026-07-13 • via Nuitee
K
Krystal • solo_traveller • us
5
Pros:

Staff was accommodating.

Cons:

The shower did not get hot. Had to go outside of the room to use the microwave.

2026-07-13 • via Nuitee
R
Roberta • couple • us
10
2026-07-13 • via Nuitee
C
Corrissa • solo_traveller • us
7
Overall, was good and got value for my money.
Pros:

Staff was friendly, cleanliness was good, could walk to food options.

Cons:

I did not sleep well because the A/C unit was so loud. It kicked on amd off all night despite what I set it to. Kept me up for hours.

2026-07-13 • via Nuitee