Hotel New Blue Sapphire Residency

Hotels
Samhita Road , Mumbai , in

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Convenient location
Fast check-in process
Cons:
Dirty rooms
Irresponsible service
Unhygienic conditions

Categories

Cleanliness
1
Numerous complaints about dirtiness and unhygienic conditions.
Service
1
Reports of irresponsible staff and deceptive conduct.
Location
1
Convenient location close to the airport.
Room Quality
1
Many mentions of small, shabby rooms with bad odors.
Amenities
1
Reports of insufficient amenities and hygiene issues.
Value for Money
1
Feedback suggests the hotel does not provide good value.
Food and Beverage
1
Not mentioned in reviews.
Overall Experience
1
General sentiment indicates a very negative experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-04 02:45

Property Description

Convenient Location
Hotel New Blue Sapphire Residency is strategically located near major attractions like Phoenix Market City Mall and Powai Lake, offering guests easy access to popular destinations in Mumbai.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and free WiFi. Relax in a cozy seating area or pamper yourself in the private bathroom with complimentary toiletries and slippers.

Complimentary Services
We provide a 24-hour front desk, airport transfers, and room service to cater to all your needs. Start your day with a delicious vegetarian breakfast before exploring the nearby landmarks.

Book now for an unforgettable experience at Hotel New Blue Sapphire Residency!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
V
VIACHESLAV Alekseev87 couple ru
10
Pros:

Все

2026-02-25 via Nuitee
D
DANSTAN couple tz
1
Pros:

Nothing

Cons:

The hotel was full of dirtiness

2026-02-23 via Nuitee
N
Nadezda solo_traveller ru
1
Cons:

Все не понравилось.

2026-02-22 via Nuitee
S
Schachter solo_traveller uy
2
MUGROSO Y APESTOSO
Pros:

Nada, un desastre!!…. Nunca estuve en un lugar taaaannnnn sucio !!! Me dio asco acostarme en la cama!

Cons:

Mugriento a morir !!!…. La cama con manchas de no sé qué , pelos, las almohadas con hongos, chicle pegado en el lavamanos , me dio asco abrir la canilla para lavarme las manos… el wc, sin palabras… aparte de gente que se escuchaba escupiendo y gritando 😱🤢…. No lo recomiendo !!!

2026-02-14 via Nuitee
L
Lashitha family_with_children au
1
Horribly dirty, bad/deceptive service. But super convenient location.
Pros:

The photos of this place are from decades ago. It looks nothing like that now. The place is run down and dirty.
We arrived at 1am to no running water, no towels and dirty lines. We had to wait for a pump to start working to have a shower, were given pillows without cases when we complained about the linen.
Bathroom has not been properly cleaned in years with toothpaste stains / soap scum everywhere.
Then after we checked out they claimed we were a no show to bookings!

Cons:

The worst was the deceptive conduct of notifying Bookings that we were a no show.

2026-02-14 via Nuitee
B
Basha couple in
1
Pros:

I didn't like nothing. The pics what they showed here is totally different from actual. And the staff is irresponsible. The rooms are not clean. I had stayed for one night, and I had infected with skin infections (itching), because of the un-hygeinic. Room is with a bad odour.

And I have been contacting them for 3 days for invoice of my stay, and they not at all given. Everytime Saying that( abhi 5 minute me bhejtun).

Worst experience, with unhygienic room.

Cons:

Unhygienic room, bad odour, irresponsible staff.

2026-02-11 via Nuitee
J
Jens Pilegaard extended_group dk
1
2026-02-11 via Nuitee
V
Vanarse couple in
1
Worst experience
Pros:

Nothing

Cons:

Property was not at all good,Boring water supply,Ac was working but cooling was very low the remote was not at all working,Staff was eating vimal atbthe time of work,They provided us towel when we asked for,size of soaps were very small

2026-02-11 via Nuitee
K
Kiroski solo_traveller gb
4
Cheap and convenient for Airport T2, but too basic.
Pros:

Location is good. Close to Mumbai Airport T2. Check in procedure was simple and fast.

Cons:

Run down. Safety and hygiene issues. Some exposed plugs around shower of batchroom, Leaking plumbing. Due to concerns did not use shower.

2026-02-10 via Nuitee
M
Munib extended_group in
1
2026-02-09 via Nuitee
A
ALBERT couple in
9
2026-02-09 via Nuitee
C
claire family_with_children fr
3
Cons:

L’établissement était très humide

2026-02-08 via Nuitee
S
Sk couple in
10
Pros:

Good

Cons:

Her personal

2025-11-17 via Nuitee
D
Divyashree couple in
1
2025-11-17 via Nuitee
P
Pratham couple in
10
Pros:

Nice room and clean

2025-11-15 via Nuitee
K
Kaushal family_with_children in
1
2025-11-04 via Nuitee
J
Jimit couple in
7
2025-10-27 via Nuitee
R
Raysan extended_group in
5
Pros:

Not good at all. location is near the airport, apart from that there is nothing good in the hotel Small rooms, no space, toilet is shabby ,dirty.

2025-10-18 via Nuitee
R
Rahul couple in
5
2025-10-18 via Nuitee
R
Rajeev couple in
10
2025-10-16 via Nuitee