Fairfield by Marriott Kuala Besut

Hotels
•
Fairfield Inn
8.8 (992 reviews)
Fairfield by Marriott Kuala Besut , Kuala Besut , MY

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly service
Clean facilities
Good location for island access
Delicious food
Cons:
Remote location with few nearby shops
Menu lacks allergen information

Categories

Cleanliness
8.78
Rooms were described as clean, contributing to a positive sentiment.
Service
9.25
The staff were consistently praised as friendly and effective, enhancing the overall experience.
Location
8.29
The location is convenient for port access, but noted as a bit remote from shops and restaurants.
Room Quality
8.74
Rooms were mentioned as clean and comfortable per guest reviews.
Amenities
8.77
Amenities such as private jetty were highlighted, though there were concerns regarding the menu.
Value for Money
8.73
General sentiment about value aligns with the positive overall experience.
Food and Beverage
8.78
Restaurant received positive comments for both dinner and breakfast options.
Overall Experience
9.05
Overall satisfaction was high, reflecting the positive sentiment in all aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:08

Property Description

Luxurious Accommodation: Enjoy spacious rooms with modern amenities and stunning city views, ensuring a comfortable stay at Fairfield by Marriott Kuala Besut.

Convenient Facilities: Benefit from complimentary parking, a fitness center, and a 24-hour front desk for all your needs during your stay.

Delicious Dining Options: Indulge in a variety of breakfast choices, from buffet to Full English/Irish options, to start your day on a delicious note at our property.

Book now and experience the perfect blend of comfort and convenience at Fairfield by Marriott Kuala Besut!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 992 reviews
Cleanliness: 8.78
Service: 9.25
Location: 8.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
P
Pao LI • extended_group • my
8
2026-09-20 • via Nuitee
S
sarah • solo_traveller • fr
8
2026-09-18 • via Nuitee
I
Izyan Hazwani • couple • my
9
The hotel offers you good scenery as it is located near to a beach and sorrounded by villages
Pros:

I like the comfy bed, and the clean & smell good of the mattress. The interior in the room looks new, modern and simple yet stylish. The breakfast really suits my taste as it offers coffee and croissant 🥐

Cons:

Well, the room has a prayer mat but no praying direction (qibla)

2026-09-17 • via Nuitee
H
Heiko • couple • de
8
2026-09-16 • via Nuitee
M
Marlice • solo_traveller • nz
8
Pros:

The access to the Marriott ferry was great. It was nice having a few snacks available to buy. And the staff, especially Rabbani, were very helpful and friendly. Rabbani saved the day by organizing transport when our pre arranged Grab driver didn't show up.

Cons:

The air conditioning was very noisy and you did have to take a Grab to go into town.

2026-09-15 • via Nuitee
N
NOOR HEDAYAH • solo_traveller • my
10
2026-09-14 • via Nuitee
W
Wan Ismail • couple • my
8
worth for money
Pros:

NA

Cons:

WALKWAYS FROM CARPARKS TO HOTEL ENTRANCE NO COVER...DIFFICULTIES DURING RAINING DAYS.

2026-09-14 • via Nuitee
C
Christoph • couple • de
9
Dringend das Personal schulen
Pros:

Tolles Hotel und sehr nettes Personal.
Für Malaysia ein sehr leckeres Frühstück.
Bukit Keluang, ein wunderschöner Strand, keine 10 Minuten vom Hotel entfernt, warum erzählt das niemand von der Rezeption ?
Es gibt mehr wie Perhentian Islands, man macht sich aber nicht die Mühe den Gast auf so etwas anzusprechen. Das Haus würde innerhalb von drei Jahren seine Belegung verdoppeln, mit Gästen, die eine Woche bleiben würden, aber kaufmännisch hat da keiner was drauf.

Cons:

Ich hätte 10 Punkte gegeben, wenn man in diesem Hotel irgendwo mit Bargeld bezahlen könnte. Selbst das Hotel gibt an kein Wechselgeld zu haben.
…und dann funktionierte das Kartenlesegerät nicht…

2026-09-13 • via Nuitee
L
Lisa • solo_traveller • it
8
Pros:

Ottimo hotel di passaggio per prendere il traghetto per le isole

Cons:

Intorno alla struttura non c'é nulla e oltre alla palestra non ci sono grandi servizi extra

2026-09-13 • via Nuitee
P
Peter • solo_traveller • nl
9
Pros:

Prima kamer. Hele fijne douche. Uitgebreid ontbijt.

Cons:

Niets

2026-09-13 • via Nuitee
A
Atira • couple • nl
10
Comfortable
Pros:

Friendly staff, good location, private jetty to perhentian island

Cons:

Nothing

2026-09-11 • via Nuitee
A
Ayoub • couple • es
10
Pros:

Perfecto para pasar una noche antes de coger ferry para la isla.

2026-09-11 • via Nuitee
G
Giammarco • couple • it
8
Caro, ma valido
Pros:

Visto quello che c’è d’intorno questa struttura, penso che sia la migliore. Troppo caro, secondo me, visto i prezzi della zona.

Cons:

Non mi è piaciuto molto il servizio a colazione

2026-09-10 • via Nuitee
M
Md Jani • family_with_children • my
8
2026-09-09 • via Nuitee
T
Thomas&Mireja • solo_traveller • de
10
Pros:

Sehr schönes Hotel,Super Frühstück viel Auswahl.Zimmer sehr sauber und gemütliche Betten.Personal freundlich und hilfsbereit.Wir waren auf der Durchreise dort für eine Nacht und kann es jedem weiterempfehlen.

2026-09-08 • via Nuitee
A
Amy • couple • nl
7
Good accommodation
Pros:

Nice hotel for a short stay. Aircon & TV worked well. The gym was nice.

Cons:

The location wasn’t ideal.

2026-09-08 • via Nuitee
L
Lunis • couple • be
9
2026-09-07 • via Nuitee
H
HAOUCHET • solo_traveller • fr
10
Pros:

Hotel très bien situé à 21 min à pied de la jetée d'embarcation il possède aussi un embarcadère
Les chambres sont sympas ,petit déjeuner complet et très appréciable et pour finir le personnel au top merci beaucoup🙏🏿🙏🏿🙏🏿🙏🏿🤲🏿

2026-09-07 • via Nuitee
N
nik farzimar • family_with_children • my
8
Pros:

nice view tho quite a distance from the beach. expect to watch sunrise but cant find a suitable spot
very clean, very cosy

Cons:

room a bit small to perform solat jemaah with family

2026-09-06 • via Nuitee
P
Paola • solo_traveller • it
8
2026-09-06 • via Nuitee