GIIA Maluku Hotel Thamrin Jakarta

Hotels
7.8 (277 reviews)
Jl. Kebon Kacang Raya No.20 , Jakarta , id

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.63
Several mentions of cleanliness issues, such as spider webs and a moldy smell.
Service
8.6
Highlighted friendly and helpful staff.
Location
8.64
Exceptional location, close to shopping malls and key attractions.
Room Quality
7.59
Rooms equipped with good amenities, though some improvements needed.
Amenities
8.12
Good facilities including minibar and coffee, though some minor issues mentioned.
Value for Money
8.08
Perceived as good value considering the location and service.
Food and Beverage
7.13
Food options available but breakfast could improve with more choices.
Overall Experience
7.6
Overall positive experiences reported, with minor issues affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 20:50

Property Description

Modern Accommodation with Amenities
Enjoy a comfortable stay in our 4-star hotel with a garden, terrace, and restaurant. The rooms feature modern amenities like a TV and safety deposit box, ensuring a relaxing experience.

Convenience at Your Fingertips
Benefit from services like free WiFi, 24-hour front desk, airport transfers, and room service. A concierge service and ATM are available for added convenience during your stay.

Central Location and Nearby Attractions
Explore the city easily with popular landmarks such as Selamat Datang Monument and Tanah Abang Market within close proximity. Book now for an unforgettable stay at GIIA Maluku Hotel Thamrin Jakarta.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 277 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 7.13
Overall Experience: 7.6
N
nurhajidah couple my
8
2026-04-14 via Nuitee
N
Nurhayati couple my
4
not bad
Pros:

breakfast was good

Cons:

please do not allow to smoke inside the hotel. they even smoke in the cafe

2026-04-13 via Nuitee
M
Muhamad Razuhan couple my
8
Overall all ok based on Room rate charges , only if can improve for Towel showel change new one i can smell the towel us
Pros:

Easy to go anywhere and more comfortable

Cons:

No comment

2026-04-13 via Nuitee
N
Nurul Afiqah solo_traveller my
7
Pros:

Right beside Thamrin city. The staff are friendly and helpful. The service are excellent.

2026-04-12 via Nuitee
M
Matali solo_traveller my
9
2026-04-11 via Nuitee
M
Mohd Jaffari couple bn
8
Pros:

Breakfast was reasonable and staff was friendly.

2026-04-07 via Nuitee
N
NURUL NISAH family_with_children my
10
A gem, more of a 5 star than 3 star as rated!
Pros:

I was travelling with my husband and adult children. The hotel was located exactly opposite of Thamrin Square and around 8 min walk to the biggest shopping mall in Indonesia, Grand Indonesia. So it was really strategically located. There was even a small 24 hours convenient store next to it. But most of all were that the staff, especially the front office. They were really so helpful when I complained that one of the rooms were smelling of cigarette smoke. Apparently the previous guest were smoking inside a non smoking room. When I lodged the complain to the bellhop, he went straight to the front office and informed them. They then came with another card for a different room. But when I said that I wanted to continue with the room, they arranged for the housekeeping staff to spray the room to get rid of the smell. They were also accommodative when we wanted to leave our 13 bags at their concierge after checked out, and came back later to collect. The lady helped carry and arranged all the bags, even the heavy ones.
Overall the hotel was really good even though it was a bit old but the furnishing implied that once it could be a 5 star hotel, with marble and granite flooring and walls. Only the downside was the bathroom. It was a little old and the shower area was not fully blocked with glass door, so the water splashed onto the bathroom floor. The wc also smelled when flushed, but the smell went off in a while. But it did not bother us as the rooms were smelling nice as the hotel put effort in installing automatic room air freshener in all the rooms. The hotel smell nice throughout, even in the elevator. As for the bed, it was huge. With extra pillows. The bed was also very comfortable. We had proper good night rest. It was also not that noisy even though this hotel was centrally located at the main shopping area.
I fully recommend this hotel which I considered as a gem. Definitely will come back again if I visit this city in the future.

2026-03-30 via Nuitee
W
Wilson couple my
1
2026-03-28 via Nuitee
P
Péter extended_group hu
4
hangos az utca és koszos az ágyneműt, valamint a szoba.
Pros:

Jó elhelyezkedés.

Cons:

Koszos és büdös volt.

2026-03-21 via Nuitee
F
Faidzah couple my
8
2026-03-15 via Nuitee
B
Brett Gorman couple id
8
Pros:

Walk to the mall

Cons:

Bathroom is tired

2026-03-12 via Nuitee
A
Aqil extended_group my
10
2026-03-10 via Nuitee
A
aznie afidza couple my
8
2026-03-07 via Nuitee
N
Noraini Wahidah couple my
10
2026-03-01 via Nuitee
W
Wani family_with_children my
8
2026-02-27 via Nuitee
A
Aini couple my
7
Okay for short stay.
Pros:

1. Strategic location. Just the opposite to Thamrin City. And walking distance to Grand Indonesia & Plaza Indonesia.
2. Spacious room.

Cons:

1. Cleanliness. Appreciate if you could improve on the cleanliness of the toilet and towels.
2. Iron is available upon request.

2026-02-25 via Nuitee
N
NIK ALYA SHAHIRAH extended_group my
6
2026-02-22 via Nuitee
P
Pg Mohiddin couple bn
1
AVOID STAYING IN THIS HOTEL.
Pros:

Nothing at all.

Cons:

Cleanliness. Housekeeping is bad. The room is not properly cleaned. Dust is visible everywhere in the room. People with chronic disease cannot stay in this hotel. I’m sneezing and coughing till the time I make this review

2026-02-13 via Nuitee
H
Halmi couple my
5
so so .the plus point is because of the location
Pros:

location in front of tamrin city

Cons:

smelly

2026-02-11 via Nuitee
M
Marilyn couple nl
3
2026-02-11 via Nuitee