Fairfield by Marriott Kuala Besut

Hotels
•
Fairfield Inn
8.8 (735 reviews)
Fairfield by Marriott Kuala Besut , Kuala Besut , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent service from staff
Clean and comfortable rooms
Good location next to the jetty
Value for money
Cons:
Some rooms had unpleasant smells
Limited breakfast options
Small room size for some

Categories

Cleanliness
8.38
Several mentions of cleanliness indicate a generally positive view, but some rooms had issues like bad smell.
Service
9.35
Many reviews highlight the excellent service from the staff, making it a strong point.
Location
8.89
Positive sentiments about the convenient location next to the jetty.
Room Quality
8.34
Rooms are comfortable, but some guests reported they were small and poorly laid out.
Amenities
8.87
Facilities are generally good, although some amenities like chairs for work are lacking.
Value for Money
9.33
Several reviews indicate that guests feel they received good value for their money.
Food and Beverage
8.38
Breakfast options received mixed reviews; some enjoyed it while others wished for more variety.
Overall Experience
8.85
Overall, guests were happy with their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:32

Property Description

Luxurious Accommodation: Enjoy spacious rooms with modern amenities and stunning city views, ensuring a comfortable stay at Fairfield by Marriott Kuala Besut.

Convenient Facilities: Benefit from complimentary parking, a fitness center, and a 24-hour front desk for all your needs during your stay.

Delicious Dining Options: Indulge in a variety of breakfast choices, from buffet to Full English/Irish options, to start your day on a delicious note at our property.

Book now and experience the perfect blend of comfort and convenience at Fairfield by Marriott Kuala Besut!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 735 reviews
Cleanliness: 8.38
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 8.85
A
adda1503 • extended_group • my
8
2026-02-14 • via Nuitee
I
Ibrahim • solo_traveller • my
10
Value for vacation
Pros:

Excellent

2026-02-14 • via Nuitee
E
Edwin • couple • us
7
A Fair deal overall
Pros:

Good breakfast, but show up early so you get a fresh tasting bits; otherwise, it's jest not that good when you show up late for breakfast. Location was awesome for where we want to be, next to the debarkation port for Perhentian island. It was very quite after hours and made for some quality sleep. Rooms are soundproofed, didn't even hear my next door neighbors. Good siezed room enough for two but wished it was a bit bigger than adverstised.

Cons:

Hotel insist that payment be made at the hotel when checking in, which explains why we paid more than what Booking.com quoted. It feels a little scammie for a hotel to deviate from the pricing we anticipated with on-line pricing. Just be aware, that hotels don't make you pay through Booking.com for that reason to be able to get away with ripping you off in person.

2026-02-13 • via Nuitee
W
Wan Haslinda • solo_traveller • my
9
Pros:

I like the bed the most

2026-02-13 • via Nuitee
S
Surrej • couple • my
10
2026-02-12 • via Nuitee
M
Matthias • solo_traveller • de
9
Modern und von Profis gemanaget
Pros:

Neu gemacht sehr cooles Design gute Frühstück

Cons:

Die Lage macht eine ohne Auto abhängig von der Hotelküche

2026-02-11 • via Nuitee
M
MOHAMAD ZAKI • couple • my
10
Pros:

1. Bilik yg bersih
2. staf yg baik dan peramah
3. Parking kereta senang.

Cons:

1. Bilik sempit skit dan sukar nk solat.
2. Pilihan breakfast yg kurang... Kalu boleh selitkan breakfast makanan Terengganu spt nasi dagang stay nasik berlauk lg best.

2026-02-11 • via Nuitee
A
Amniza • couple • my
10
Pros:

The ambiance. Clean, quiet and good services by the staff.

2026-02-10 • via Nuitee
N
Nur • couple • my
10
2026-02-09 • via Nuitee
N
Norzaipah • solo_traveller • my
8
2026-01-29 • via Nuitee
O
Oumeyma • solo_traveller • fr
9
2026-01-25 • via Nuitee
D
Datuk Mohd Nawawi • couple • my
8
My 1st Impression of Hotel Location and the Surrounding/Adjacent Property!
Pros:

I was a satisfied customer after my 1st stay at your hotel since the hotel was clean, tidy and new, whilst the reception staff was nice. Thanks.
Note:
Plse see my comments below in next ref my observation on your surroundung or adjacent property that may give an eye-sore image of the location chosen to build the hotel.

Cons:

As a Besutian, I'm happy that your mgmt has built this hotel in Kuala Besut, eventhough primarily focused on customers on transit to your main Marriott Hotel in Perhentian Island. But the sites surrounding (others property) your hotel like the old n rusty fuel tanks opposite your hotel frontage is an eye-sore to customers. Presumably, such a site will give the impression that the location is meant for junk yards. Maybe your mgmt could speak to the authority at Majlis Bandaran Besut to clear those old rusty petrol tanks.
That was my first impression during my stay at your hotel.
If you need assistance to speak to the local authority, I could assist you.
Thks.
Datuk M. Nawawi Awang
Subang Jaya

2026-01-23 • via Nuitee
M
Mohd Najib • solo_traveller • my
8
Pros:

New and clean

Cons:

Not enough side table in the std room

2026-01-23 • via Nuitee
N
Nurmil Hawa Putri • couple • my
10
I like the design and the location faced the sea view. Spaces parking lot and friendly staff
Pros:

Neat and comfortable

2026-01-21 • via Nuitee
L
Liz • couple • gb
9
2026-01-20 • via Nuitee
M
Mohamad Rosdi • couple • my
10
2026-01-20 • via Nuitee
S
Siti Hazlin • extended_group • my
9
Pros:

warm welcome from reception and good hospitality from hotel's staffs.

Cons:

i would expect to have local dish such as nasi dagang or nasi kerabu as breakfast menu.

2026-01-20 • via Nuitee
H
Hajar • extended_group • fr
8
Très confortable
Pros:

Chambre très propre et literie très confortable !
Le petit déjeuner comporte aussi bien des aliments sucré que salé.
Pas loin de la jetée pour prendre le bateau pour les îles Perenthian.

2026-01-19 • via Nuitee
H
Hajar • extended_group • fr
8
Pros:

La propreté, la gentillesse du personnel d’accueil !

2026-01-19 • via Nuitee
I
Isaure • solo_traveller • fr
10
Pros:

Un séjour absolument parfait ! Le personnel est plus qu’agréable : bienveillant, souriant et toujours aux petits soins, ce qui rend l’expérience encore plus chaleureuse. La chambre était d’une propreté irréprochable, confortable et très bien équipée. Le petit déjeuner était copieux, varié et délicieux, tout comme les plats proposés au restaurant. L’ensemble du séjour a dépassé mes attentes. Une ambiance calme et reposante, un service impeccable… Proximité avec le port. Une escale parfaite avant les perhentians. J’y retournerai sans hésiter et je recommande cet établissement les yeux fermés !

2026-01-19 • via Nuitee