Hotel Scala Frankfurt City Centre

Hotels
7.6 (3721 reviews)
Schäfergasse 31 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location near shopping and public transport
Friendly and helpful staff
Cons:
Issues with room cleanliness
Some maintenance problems in the rooms

Categories

Cleanliness
6.85
Some reviews mentioned dissatisfaction with the cleanliness of the rooms and bathrooms.
Service
8.35
Most reviews praised the friendly and competent staff.
Location
8.35
Conveniently located near shopping and public transport, highly praised in many reviews.
Room Quality
6.85
Several comments noted issues like small room sizes and maintenance problems.
Amenities
7.85
Amenities were generally considered satisfactory, although some guests requested more services.
Value for Money
7.85
Overall good value for the location and services provided.
Food and Beverage
7.35
Breakfast options were noted as limited by some guests.
Overall Experience
7.35
Overall, a mix of positive and negative experiences, leaning towards positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:26

Property Description

Modern Accommodations
The Hotel Scala Frankfurt City Centre offers soundproofed rooms with free WiFi and a 24-hour reception. The modern rooms feature satellite TV, a desk, and a seating area, with the option to choose your favorite pillow.

Convenient Location
Located just 300 meters from the Zeil shopping street and Konstablerwache Underground Station, guests have easy access to shopping and transportation. Direct trains from the station can take you to Frankfurt Central Station in 4 minutes and the Frankfurt Messe Exhibition Centre in 9 minutes.

Delightful Amenities
Start your day with a hot and cold buffet breakfast with homemade muesli. Guests can also enjoy free hot drinks at any time from the hotel's reception. For added convenience, parking is available at a public car park just 50 meters away.

Book your stay at Hotel Scala Frankfurt City Centre now for a comfortable and convenient experience.

Important information:

Please note for double rooms that any child up to and including 6 years old stays for free when using an existing bed.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 3721 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 6.85
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 7.35
A
Amr • extended_group • eg
10
اقامه جيده
Pros:

قريب من السنتر وأماكن التسوق والمطاعم

2026-03-29 • via Nuitee
J
Jonah • solo_traveller • au
10
2026-03-27 • via Nuitee
I
IOANNIS • couple • gr
4
Pros:

Location is excellent

Cons:

the room was not clean, old fashioned furniture, no aircondition, bathroom door and plumbing had problems

2026-03-26 • via Nuitee
L
Luca • extended_group • it
8
Colazione molto buona e ottima posizione
Pros:

Colazione molto buona e ottima colazione

2026-03-26 • via Nuitee
M
Mako • extended_group • de
9
2026-03-25 • via Nuitee
L
LEYLA • solo_traveller • tr
6
2026-03-24 • via Nuitee
P
Patricia • family_with_children • br
6
2026-03-24 • via Nuitee
K
Karsten • couple • de
8
2026-03-23 • via Nuitee
S
Stephanie • family_with_children • de
8
2026-03-23 • via Nuitee
T
The-Magic • family_with_children • de
9
Pros:

Zentral...

Cons:

Parken...

2026-03-22 • via Nuitee
K
Kan • couple • de
9
2026-03-22 • via Nuitee
M
Mursal Rustamov • solo_traveller • az
6
Pros:

Clearens is bad

2026-03-21 • via Nuitee
G
GEVORG • solo_traveller • ru
7
2026-03-20 • via Nuitee
A
Andre • couple • ca
6
Cons:

The receptionist at evening was very mean and bad mood for all three days of my stay, she always throw my card to the desk even though I raised my hand to grab it she just throw it in to the desk it was an Asian lady

2026-03-20 • via Nuitee
O
Oliver • solo_traveller • de
10
Es war wie immer alles super , bis in 3 Wochen
2026-03-20 • via Nuitee
F
Federica • family_with_children • it
7
Pros:

La posizione vicina al centro

2026-03-19 • via Nuitee
T
Thomas • family_with_children • de
8
Super Preis- Leistungsverhältnis
Pros:

Die Zimmer waren sehr sauber

Cons:

Mit dem Raumduft wurde nicht gespart. Leider hat uns der Geruch nicht zugesagt.

2026-03-19 • via Nuitee
F
Friedemann • solo_traveller • de
8
Pros:

Freundliches Personal, sehr nett und umkompliziert. Ich komme gern wieder!

2026-03-18 • via Nuitee
S
Solo traveller • solo_traveller • lt
7
Pros:

Nice room. Location.

Cons:

Room was cold despite the heating. TV was old and showed only few channels.

2026-03-18 • via Nuitee
R
Robert • couple • de
7
2026-03-17 • via Nuitee