Hotel Scala Frankfurt City Centre

Hotels
7.6 (4014 reviews)
Schäfergasse 31 , Frankfurt/Main , de

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location near shopping and public transport
Friendly and helpful staff
Cons:
Issues with room cleanliness
Some maintenance problems in the rooms

Categories

Cleanliness
6.85
Some reviews mentioned dissatisfaction with the cleanliness of the rooms and bathrooms.
Service
8.35
Most reviews praised the friendly and competent staff.
Location
8.35
Conveniently located near shopping and public transport, highly praised in many reviews.
Room Quality
6.85
Several comments noted issues like small room sizes and maintenance problems.
Amenities
7.85
Amenities were generally considered satisfactory, although some guests requested more services.
Value for Money
7.85
Overall good value for the location and services provided.
Food and Beverage
7.35
Breakfast options were noted as limited by some guests.
Overall Experience
7.35
Overall, a mix of positive and negative experiences, leaning towards positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:26

Property Description

Modern Accommodations
The Hotel Scala Frankfurt City Centre offers soundproofed rooms with free WiFi and a 24-hour reception. The modern rooms feature satellite TV, a desk, and a seating area, with the option to choose your favorite pillow.

Convenient Location
Located just 300 meters from the Zeil shopping street and Konstablerwache Underground Station, guests have easy access to shopping and transportation. Direct trains from the station can take you to Frankfurt Central Station in 4 minutes and the Frankfurt Messe Exhibition Centre in 9 minutes.

Delightful Amenities
Start your day with a hot and cold buffet breakfast with homemade muesli. Guests can also enjoy free hot drinks at any time from the hotel's reception. For added convenience, parking is available at a public car park just 50 meters away.

Book your stay at Hotel Scala Frankfurt City Centre now for a comfortable and convenient experience.

Important information:

Please note for double rooms that any child up to and including 6 years old stays for free when using an existing bed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 4014 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 6.85
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 7.35
K
Katrin • solo_traveller • at
6
Okay.
Pros:

Das Personal war freundlich und hilfsbereit. Die Lage war für mich ideal.

Cons:

Es gibt leider keine Klimaanlage und sobald es im Raum warm ist, hilft auch der Ventilator nicht. Der Kühlschrank am Zimmer kühlt nur sehr wenig, sodass die Getränke nicht kalt werden. Die Räume sind hellhörig und wenn Personen am Gang sind, hört man die Türen zuknallen.

2026-08-08 • via Nuitee
C
Crs_7 • solo_traveller • es
7
2026-08-07 • via Nuitee
S
Samir • family_with_children • ma
3
Pros:

Location

Cons:

No AC

2026-08-06 • via Nuitee
K
Katarina • extended_group • de
7
Pros:

Ok hotel in a good location

2026-08-06 • via Nuitee
O
Oliver • solo_traveller • de
10
2026-08-06 • via Nuitee
M
Mikheil • couple • ge
9
2026-08-06 • via Nuitee
O
Oliver • couple • de
6
Günstige Unterkunft im Zentrum der Stadt.
Pros:

Freundliches Personal, gute Lage

Cons:

Es fehlte die Klimaanlage. Deshalb musste nachts das Fenster geöffnet werden, daraufhin war es zu laut. Und die Kissen waren zu groß.

2026-08-05 • via Nuitee
K
Karakoc • extended_group • de
9
Zentral und der bequem und sauber
Pros:

Das Hotel liegt zentral doch in einer ruhigen Lage und das Personal war sehr nett und die Zimmern sauber und bequem

2026-08-04 • via Nuitee
R
Rodolfo • family_with_children • ar
4
Insatisfecho
Pros:

Ubicación

Cons:

El espacio de la habitación. No tiene aire acondicionado, no andan las heladeras de las habitaciones. El espacio ió del baño y disposición de servicios. El trato del personal del hotel.

2026-08-04 • via Nuitee
F
Fred & Isa • family_with_children • be
9
Hotel très bien placé au centre de Frankfurt
Pros:

Hôtel très bien placé au centre de Frankfurt.
Chambre confortable et calme

Cons:

15 euros pour le chien, c'est un peu exagéré

2026-08-04 • via Nuitee
M
Mustapha • solo_traveller • de
10
Tolles Hotel
Pros:

Sehr freundlich und gut

2026-08-04 • via Nuitee
I
Irina Moise • solo_traveller • ro
9
Great experience
Pros:

The staff was really friendly and helpful, great location and easy access to the hotel. I really enjoyed staying here!!

Cons:

It got a little bit warm inside the room, but with the fan/open window it was better.

2026-08-03 • via Nuitee
G
Godja • extended_group • ro
7
Pros:

Curățenia și locația

Cons:

Hotelul nu are aer condiționat , ceea ce este un mare minus , mai ales dacă sunt 40 de grade afară …. Camera are un ventilator , dar nu face față absolut deloc .

2026-08-03 • via Nuitee
O
OLENA • solo_traveller • de
10
Pros:

Супер

2026-08-02 • via Nuitee
P
Pimentel • solo_traveller • ph
8
Pros:

It is veary near to the city center

Cons:

The Elecrtic Fan that was provided is dusty. But it is not a big deal

2026-08-02 • via Nuitee
E
Elena • family_with_children • it
6
Per due giorni è stato un soggiorno sopportabile. Di più non avrei resistito.
Pros:

La posizione

Cons:

Troppo caldo e rumoroso. Senza aria condizionata all’ottavo piano bisogna dormire con la finestra aperta e ciò comporta sentire rumori dalla strada per tutta la notte. Consiglio i tappi per le orecchie. Il ventilatore in dotazione è rumorosissimo.

2026-08-02 • via Nuitee
W
walter • solo_traveller • de
9
2026-07-25 • via Nuitee
K
Kristijan • solo_traveller • de
10
2026-07-25 • via Nuitee
J
Javier • solo_traveller • es
8
Cons:

The weather was very hot and there was no A/C in the room.

2026-07-25 • via Nuitee
N
Nestor • solo_traveller • ca
6
2026-07-25 • via Nuitee