Hotel Scala Frankfurt City Centre

Hotels
7.6 (3672 reviews)
Schäfergasse 31 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location near shopping and public transport
Friendly and helpful staff
Cons:
Issues with room cleanliness
Some maintenance problems in the rooms

Categories

Cleanliness
6.85
Some reviews mentioned dissatisfaction with the cleanliness of the rooms and bathrooms.
Service
8.35
Most reviews praised the friendly and competent staff.
Location
8.35
Conveniently located near shopping and public transport, highly praised in many reviews.
Room Quality
6.85
Several comments noted issues like small room sizes and maintenance problems.
Amenities
7.85
Amenities were generally considered satisfactory, although some guests requested more services.
Value for Money
7.85
Overall good value for the location and services provided.
Food and Beverage
7.35
Breakfast options were noted as limited by some guests.
Overall Experience
7.35
Overall, a mix of positive and negative experiences, leaning towards positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:26

Property Description

Modern Accommodations
The Hotel Scala Frankfurt City Centre offers soundproofed rooms with free WiFi and a 24-hour reception. The modern rooms feature satellite TV, a desk, and a seating area, with the option to choose your favorite pillow.

Convenient Location
Located just 300 meters from the Zeil shopping street and Konstablerwache Underground Station, guests have easy access to shopping and transportation. Direct trains from the station can take you to Frankfurt Central Station in 4 minutes and the Frankfurt Messe Exhibition Centre in 9 minutes.

Delightful Amenities
Start your day with a hot and cold buffet breakfast with homemade muesli. Guests can also enjoy free hot drinks at any time from the hotel's reception. For added convenience, parking is available at a public car park just 50 meters away.

Book your stay at Hotel Scala Frankfurt City Centre now for a comfortable and convenient experience.

Important information:

Please note for double rooms that any child up to and including 6 years old stays for free when using an existing bed.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 3672 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 6.85
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 7.35
J
Javier • solo_traveller • es
9
2026-02-14 • via Nuitee
E
Esteban • solo_traveller • fr
7
2026-02-13 • via Nuitee
S
Sara • solo_traveller • de
3
Staff, noise, light, coffee not good
Pros:

Place close to many oprnf late food spots and stores

Cons:

Too loud. Could hear all noise of the street coming from restaurants and Coffeeshops. I could hear what's happening in the room above me. I could hear what's happening in the bathroom above me. Shower head fell on me in bathroom due to water pressure. Lightning ia terrible and too dim even if you light it all. Coffee was late. Coffee machine was being cleaned until well I was almost done with breakfast and espresso tasted horrible. Staff are loud when they talk to each other. They aren't motivated to work. They hate it.

2026-02-13 • via Nuitee
G
Gloria • solo_traveller • nl
9
Het was goed
Pros:

Goed

2026-02-12 • via Nuitee
C
CANAN • extended_group • tr
10
2026-02-11 • via Nuitee
M
mohamed abdelkrim • solo_traveller • dz
10
2026-02-10 • via Nuitee
I
Ivana • couple • rs
8
2026-02-10 • via Nuitee
E
Elmaayergy • family_with_children • eg
9
2026-02-09 • via Nuitee
K
Karim • couple • eg
8
2026-01-31 • via Nuitee
L
Lovely Joy • solo_traveller • sa
10
2026-01-31 • via Nuitee
R
Rıza • couple • tr
10
Güzeldi
Pros:

Konumu çok iyi Frankfurt da görülmesi gereken yerlere yürüme mesafesi

Cons:

Biraz temizlik sorunu var ama söyleyince ilgileniyorlar

2026-01-31 • via Nuitee
E
Emmanuel • extended_group • ke
9
Pros:

Great location close to the middle of Frankfurt, helpful staff, always ready to assist and give directions plus a free map. Small but very cosy room. Breakfast was amazing.

Cons:

Nothing.

2026-01-30 • via Nuitee
P
Peter Robien • solo_traveller • de
8
2026-01-30 • via Nuitee
K
Karina • couple • de
9
2026-01-29 • via Nuitee
M
Mergim • couple • de
1
2026-01-29 • via Nuitee
B
Black Tooth • solo_traveller • tr
8
Fiyat-Performans olarak 4, 4lük 💯👍🏻
Pros:

Tesisin konumu çok iyi, çalışanlar çok iyi. Fiyat performans açısından kesinlikle çok iyi. Mesela biz kahvaltı dahil satın aldık. Başta kahvaltı dahil bir fiyat olarak bakınca bu fiyata "nasıl bir kahvaltı olur ki" diye düşünmüştük.Ancak şaşırtıcı şekilde bir kahvaltıdanbekleyebileceğin herşey vardı ve taze üstelik keliteliydi. Sadece kahvesi dahi değer 💯👍🏻

Cons:

Sadece biraz odaları ufak, bir de TV kanalları daha çok olabilirdi. Çok fazla kanal ve uluslararası kanallar yok ( ha çok önemli değil tabiki ama insanakşam olup yatağa girince bi açıp bakmak istemiyor değil 😁 ) Tv teknolojisini youtube, netflix gibi dijital platformlarıda dahil edecek bir yeni teknoloji ile güncellemeleri güzel olurdu. Son olarak yastıklar fazla ince, belki bir, iki çeşit yastık eklenebilir.

2026-01-29 • via Nuitee
N
Nihat • family_with_children • tr
8
Pros:

Perfect location

Cons:

Uncomfortable bed and attitudes of the employees.

2026-01-27 • via Nuitee
H
Husnain • extended_group • pk
4
Not Satisfied
Pros:

Location is good.
they gave us room on 9th floor but the lift goes upto 8th floor. we used stairs to reach at 9th floor with luggage.
highly not recommended. rooms are too small.

Cons:

Facilities.

2026-01-26 • via Nuitee
M
Marie-frédérique • solo_traveller • fr
5
Cons:

Small room very noisy.

2026-01-26 • via Nuitee
B
Benjamin • solo_traveller • de
9
2026-01-25 • via Nuitee