Hotel Scala Frankfurt City Centre

Hotels
7.6 (3980 reviews)
Schäfergasse 31 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location near shopping and public transport
Friendly and helpful staff
Cons:
Issues with room cleanliness
Some maintenance problems in the rooms

Categories

Cleanliness
6.85
Some reviews mentioned dissatisfaction with the cleanliness of the rooms and bathrooms.
Service
8.35
Most reviews praised the friendly and competent staff.
Location
8.35
Conveniently located near shopping and public transport, highly praised in many reviews.
Room Quality
6.85
Several comments noted issues like small room sizes and maintenance problems.
Amenities
7.85
Amenities were generally considered satisfactory, although some guests requested more services.
Value for Money
7.85
Overall good value for the location and services provided.
Food and Beverage
7.35
Breakfast options were noted as limited by some guests.
Overall Experience
7.35
Overall, a mix of positive and negative experiences, leaning towards positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:26

Property Description

Modern Accommodations
The Hotel Scala Frankfurt City Centre offers soundproofed rooms with free WiFi and a 24-hour reception. The modern rooms feature satellite TV, a desk, and a seating area, with the option to choose your favorite pillow.

Convenient Location
Located just 300 meters from the Zeil shopping street and Konstablerwache Underground Station, guests have easy access to shopping and transportation. Direct trains from the station can take you to Frankfurt Central Station in 4 minutes and the Frankfurt Messe Exhibition Centre in 9 minutes.

Delightful Amenities
Start your day with a hot and cold buffet breakfast with homemade muesli. Guests can also enjoy free hot drinks at any time from the hotel's reception. For added convenience, parking is available at a public car park just 50 meters away.

Book your stay at Hotel Scala Frankfurt City Centre now for a comfortable and convenient experience.

Important information:

Please note for double rooms that any child up to and including 6 years old stays for free when using an existing bed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 3980 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 6.85
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 7.35
N
Nikola • solo_traveller • de
10
Pros:

Honestly, a very convenient location, a very cool staff and generally truly nice hotel. It might bother someone with a distaste for the noisy city life.

2026-07-18 • via Nuitee
M
MOHAMMED • solo_traveller • sa
10
2026-07-18 • via Nuitee
W
Weingant • solo_traveller • de
10
2026-07-17 • via Nuitee
Q
Qendrim • solo_traveller • de
10
2026-07-17 • via Nuitee
O
Oliver • solo_traveller • de
10
2026-07-17 • via Nuitee
D
Derya • solo_traveller • de
10
Pros:

Alles , von Lage, Sauberkeit, Personal ..Nur zu empfehlen

2026-07-16 • via Nuitee
C
Clarissa • couple • it
9
2026-07-16 • via Nuitee
D
Derya • solo_traveller • de
10
Pros:

Wir als Familie sind öfters und nur in diesem Hotel, Lage Top, Personal super hilfsbereit,zuvorkommend, Zimmer sauber.

2026-07-16 • via Nuitee
D
Derya • solo_traveller • de
10
2026-07-16 • via Nuitee
S
Sarah • solo_traveller • at
9
Pros:

Sehr angenehm, super Lage, nette Leute

Cons:

Leider keine Mikrowelle

2026-07-14 • via Nuitee
V
Vilma • family_with_children • br
9
2026-07-13 • via Nuitee
P
Paul • solo_traveller • de
7
2026-07-13 • via Nuitee
A
Ainara • solo_traveller • es
9
En invierno tiene que ser ideal
Pros:

El hotel estaba bien ubicado, el personal fue muy amable, tenía ascensor, la habitación era cómoda, tenía buenas vistas (era una séptima planta), tenía hervidor de agua y ventilador.

Cons:

El único defecto que le pongo es que la habitación era muy calurosa y el ventilador ruidoso.

2026-07-12 • via Nuitee
S
Sandra • solo_traveller • de
8
2026-07-12 • via Nuitee
D
DaniR4 • solo_traveller • de
9
Tolle zentrale Lage
Pros:

Rezeption 24 Std.besetzt.
Sehr leckeres Frühstück
Zentrale Lage
Sehr gutes Frühstück

Cons:

Keine Klimaanlage

2026-07-12 • via Nuitee
H
Hector Martinez • solo_traveller • mx
9
2026-07-11 • via Nuitee
B
Barbara • couple • de
7
Pros:

Frühstück war sehr gut.
Kostenlose Wasserflaschen angesichts hoher Temperaturen.
Das Zentrum Frankfurts war schnell zu Fuß zu erreichen.

Man konnte ersatzweise im Frühstücksraum die Fußballspiele anschauen.

Cons:

Der kleine Kühlschrank hat leider nicht gut gekühlt.
Die öffentlich-rechtlichen und andere Sportsender waren auf dem Zimmer nicht zu empfangen (Fußball-WM!)

2026-07-10 • via Nuitee
J
Jean • solo_traveller • ph
8
Overall the facilities is good for family. It is clean
Pros:

Near of almost everything.

Cons:

The lady staff upon check in. Needs nee carpet I think in the room. There is no aircondition, very hot during day time and mildly in the evening

2026-07-09 • via Nuitee
H
Holly Erika • couple • ph
7
2026-07-09 • via Nuitee
S
Stefano • solo_traveller • it
7
2026-07-09 • via Nuitee