Appleone Ayala Condo with Balcony

Hotels
7.1 (15 reviews)
Ayala Road , Cebu City , ph

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Non-smoking throughout
Evening entertainment
Smoke alarms
24-hour security
Security alarm
See all facilities

Review Highlights

Pros:
Good location
Secure and comfortable
Cons:
Electronic lock failure
Access issues during typhoon

Categories

Cleanliness
5.86
The electronic lock issues created concerns about security and access during the stay.
Service
7.83
Standard service quality for a hotel of this rating.
Location
8.37
Good location near the mall, secure and comfortable.
Room Quality
6.82
Room quality affected by access issues.
Amenities
6.85
Amenities were acceptable but overshadowed by problems with access.
Value for Money
7.31
Decent value considering the location and overall comfort.
Food and Beverage
6.96
Not mentioned in the review.
Overall Experience
6.83
Mixed experience due to location but hindered by access issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:04

Property Description

Prime Location in Cebu City
Located just steps away from Ayala Center Cebu, Appleone Ayala Condo with Balcony offers a convenient stay near major attractions like Fuente Osmena Circle and SM City Cebu.

Modern Comforts and Stunning Views
Experience a comfortable stay in well-equipped rooms featuring air conditioning, flat-screen TVs, and private balconies with city views. The in-house restaurant serving a variety of cuisines ensures a delightful dining experience.

Friendly and Helpful Staff
Our bilingual staff, fluent in English and Filipino, are dedicated to ensuring your stay is memorable. From offering local tips to providing excellent service, we are here to cater to all your needs.

Experience the best of Cebu City at Appleone Ayala Condo with Balcony. Book your stay now for a memorable and convenient experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.1
Based on 15 reviews
Cleanliness: 5.86
Service: 7.83
Location: 8.37
Room Quality: 6.82
Amenities: 6.85
Value for Money: 7.31
Food and Beverage: 6.96
Overall Experience: 6.83
C
Carlos couple us
6
Good location, but issues with access to the unit
Pros:

Good location near the mall and very secure and comfortable

Cons:

It was remotely managed and there were issues getting back into the unit because the electronic lock failed to work after a power outage. We could not leave the unit unattended or we wouldn't be able to get back in. This happened during the typhoon

2025-11-05 via Nuitee
S
Susan young couple us
8
Very good
2025-05-09 via Nuitee
G
Grant solo traveller au
2
The findings are sad but true.
Pros:

The location, and the apartment layout while small is seviceable.

Cons:

Bullshit, the property replied with a load of lies. No one offered me anything in the way of towels, room cleaning and/or sheet changes in 14 days!

I was chasing the Admin for the building daily to contact the owner/manager to get fresh towels, but I only did that for the first four days; after that, I stopped trying. I never once heard from the owner/manager of the unit in 14 days.

I extended my stay only because of the location, for which I was there. I showered at a friend's apartment in Calyx Residences (a ten-minute walk) and took the sheets and towels to a laundry.

Not managed at all, absent owners who think Booking.com places manage themselves! Only got hold of the owner once in 14 days to request servicing for clean towels. The room was not serviced, and sheets were not changed once in 14 days!
I had to arrange laundry of towels and sheets, because the owner refused to be contacted, never again. The bed has poor old soft foam mattress.

2025-04-20 via Nuitee
G
Grant solo traveller au
2
A Big Dissappointment
Pros:

The studio apartments are fair, the AC works, the electronic entry system saves carrying cards and keys. The location with 5 minutes walk to Ayala Mall is probably its best asset.

Cons:

Appleone, Room 1803 (with balcony) at Cebu, Philippines is the WORST lodging EXPERIENCE I've ever had. I have been staying at Airbnb or B.com "so called" managed properties the world over since 2009.

I booked this property through B.com where the self titled owner/manager was only contactable once and was convinced it was an Airbnb rental! The towels were only changed once in 14 days (after I kept chasing the bldg management for 2 days). The shower head only drips out water and is pathetic. There is seldom HOT WATER, to shower and no hot water over the kitchen sink.

The room was never cleaned, nor are there appropriate cleaning tools provided. The sheets were never changed and towels changed once in 14 days. I had to take them to the laundry myself....

Maybe the other rented rooms here are managed OK, although they were empty for 95% of the time during my 14 days!

#1803 has an owner/manage who is completely uncontactable, and provides no service and obviously is only interested in the money generated, and obviously prefers Airbnb...

2025-04-17 via Nuitee
N
Nestor young couple au
8
Very good
2025-04-04 via Nuitee
L
Logan solo traveller us
10
Exceptional
2025-03-30 via Nuitee
L
Logan solo traveller us
10
Exceptional
2025-03-30 via Nuitee
L
Logan solo traveller us
10
Exceptional
2025-02-28 via Nuitee
G
Grant solo traveller au
7
Update and improve initial entry arrangement
Pros:

The location was the best attribute.

Cons:

The absent landlord, and the untrained security staff in the lobby is no way to manage a place to stay. I arrived at 10 pm after traveling for 8 hours to be subjected to an over zealous under trained person who didn't know how to provide me entry to the 18th floor, and the apartment I'd rented!

2025-01-26 via Nuitee
T
Thomas young couple de
9
Superb
Pros:

The Interior was good shaped, the balcony IS roofed. The digital locker of the room, keyless.

Cons:

No complimantary drinking water, Sometimes very early construction noise from the building across, just 30 Meters away. The big knife in the kittchen doesnt cut Even couldnt peel papayas.

2024-11-30 via Nuitee
B
Buddington young couple us
3
The stay was uneasy and frustrating.
Pros:

The location to general shopping

Cons:

The room was not cleaned. The room was infested with rats and the air conditioning hardly work. There was also a lot of noise coming from construction being done across the street.

2024-07-23 via Nuitee
G
Gentry solo traveller us
7
Good
Pros:

I like the staff and how friendly they were. I also enjoyed how close it was to the mall

Cons:

There were mice in the room i caught 2 but a 3rd one showed up and i dont know how many more there are

2024-07-09 via Nuitee
T
Tao review category business travellers ca
8
Good as described
Pros:

Nice bed, grand balcony, convenient location

Cons:

The suite is perfect, while the building is half unoccupied and there is mouse from other places that sneak into your room, making some noise at night.

2024-05-11 via Nuitee
W
Winfred review category business travellers ph
10
Exceptional
Pros:

Clean and comfy

Cons:

I was expecting a bidet.

2024-04-27 via Nuitee
J
Jessa family with young children ph
6
Pleasant
2023-10-16 via Nuitee