The Boutique Hotel Blue Mountains

Hotels
7.5 (341 reviews)
194 Great Western Highway , Blackheath , au

listing image 1
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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly hosts
Good location
Spacious rooms
Clean amenities
Cons:
Cleanliness issues
Noisy environment
Inadequate heating
Complicated check-in

Categories

Cleanliness
6.08
Several reviews indicated the hotel needed a thorough clean and had dust and stains.
Service
8.55
Most reviews highlighted friendly hosts and good communication.
Location
8.09
The hotel is well-located for access to local attractions.
Room Quality
7.04
Rooms were spacious but some guests experienced issues with heating and noise.
Amenities
7.07
Amenities noted as good, but there were complaints regarding the kitchen facilities.
Value for Money
7.53
Some guests considered it pricey for the standard of accommodation.
Food and Beverage
8.08
Breakfast was described as simple but pleasant.
Overall Experience
7.55
Mixed reviews indicate a range of experiences, but overall, it’s considered decent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Luxurious Accommodation
Indulge in a stay at The Boutique Hotel Blue Mountains in Blackheath, offering elegant rooms with modern amenities like flat-screen TVs and complimentary toiletries.

Cozy Shared Lounge
Relax in our inviting shared lounge, stocked with complimentary snacks and drinks, perfect for unwinding after a day of exploring the scenic surroundings.

Exciting Activities
Embark on adventures with golfing, hiking, and horse riding just moments away. Explore Katoomba and Richmond, located a short distance from our hotel.

To experience comfort and convenience in the heart of the Blue Mountains, book your stay at The Boutique Hotel Blue Mountains today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 341 reviews
Cleanliness: 6.08
Service: 8.55
Location: 8.09
Room Quality: 7.04
Amenities: 7.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 7.55
N
Nicola • couple • au
10
2026-05-14 • via Nuitee
Z
Zoey • couple • au
10
2026-05-14 • via Nuitee
B
Brian • couple • au
5
Quirky in all sorts of ways.
Pros:

Character building and good location.

Cons:

Room had poor light block out and a little exposed to passing guests. Quirky set up. Breakfast less than inspiring.

2026-05-11 • via Nuitee
B
Brendan • couple • au
9
2026-05-11 • via Nuitee
S
Sahara • extended_group • au
5
Pros:

The building had a lot of character and the room was a decent size. The electric blankets was a life saver.

Cons:

No mirror in the bathroom, the twin room had squeaky floors and an extremely uncomfortable bed

2026-05-10 • via Nuitee
O
Olga • couple • au
4
very disappointed with breakfast
Pros:

looks nice

Cons:

dust everywhere.
breakfast very poor

2026-05-03 • via Nuitee
A
Aboli • couple • au
7
Great location. Very hospitable staff. Old property.
Pros:

Location, staff is very hospitable.

Cons:

It’s a very old property. If you are looking for a contemporary property, this is not for you.

2026-05-01 • via Nuitee
Y
Yanyan(Lydia) • couple • au
7
Pros:

The location is quiet and nice, the room is vintage styled and lovely, big space, bed is comfortable, common resting area is super comfortable, got a pool table to play

Cons:

The spa can run out of the hot water. The water is only warm, can’t be hot enough. The breakfast is just toast and peanut butter and jam, boiled eggs kind of things. Very basic.

2026-04-28 • via Nuitee
C
Christina • solo_traveller • au
8
Pros:

Lovely history. Photos.
Staff friendly.

Cons:

Our twin beds squeaked.
Shower pressure reasonable, but not strong. The parts to turn wash basin taps fell out
No bar fridge in room

2026-04-27 • via Nuitee
M
Michael • couple • au
4
For $260 per night the absence of any room heating, the disfunctional bathroom, and no full breakfast option is unaccept
Pros:

Location. Convenient parking. Welcomed even though arriving after hours.

Cons:

No room heating. No mirror in bathroom. Shower cubicle was far too small. Continental breakfast was very average. There should be a full breakfast option - even if at a cost.

2026-04-19 • via Nuitee
L
Luke • couple • au
2
Boutique is misleading
2026-04-16 • via Nuitee
• couple • au
7
2026-04-16 • via Nuitee
A
Amanda • family_with_children • au
8
2026-04-14 • via Nuitee
S
Serap • solo_traveller • au
10
Luxurious !
Pros:

We loved the elegance of the accommodation. The facilities were excellent. The staff were very friendly and welcoming.

Cons:

Nothing

2026-04-12 • via Nuitee
M
Melanie • couple • au
7
2026-04-12 • via Nuitee
K
Katie • family_with_children • gb
3
One night was enough.
Pros:

It was in Blackheath albeit the wrong side of a busy highway

Cons:

I would genuinely struggle to call this a hotel. It’s a guest house at best but more like a B&B. The facilities are rudimentary, the breakfast is essentially toast and cereal served by the hosts in their jamas, the beds are small, the bathrooms essentially a loo with a showere over it and there not enough parking.

2026-04-11 • via Nuitee
J
Juan • couple • ar
6
Pros:

Friendly staff

Cons:

Overpriced

2026-04-10 • via Nuitee
A
Anthony • solo_traveller • gb
1
Avoid
Pros:

Nothing

Cons:

I asked to see the room before checking in. It was not like the photos at all. The hotel was smelly. The furniture was old and tired. I did not even check in, it was that bad. They then charged me the full fee despite the hotel not being full. The outside door of the hotel was locked. I had to ring the bell.

2026-04-08 • via Nuitee
J
Javed • family_with_children • au
7
Pros:

Location was nice, property was decent, room was ok for the price , could have been better

Cons:

Toilet were average in my room..

2026-04-07 • via Nuitee
V
Valerie • couple • au
6
Pleasant stay, caring and friendly hosts.
Pros:

Breakfast was adequate. Helpful staff. Nice library and games room.

Cons:

We did not like the wet room en suite. So much room and space in the whole guest house, seems sad that the bathroom is so tiny.

2026-04-05 • via Nuitee