The Boutique Hotel Blue Mountains

Hotels
7.5 (323 reviews)
194 Great Western Highway , Blackheath , au

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly hosts
Good location
Spacious rooms
Clean amenities
Cons:
Cleanliness issues
Noisy environment
Inadequate heating
Complicated check-in

Categories

Cleanliness
6.08
Several reviews indicated the hotel needed a thorough clean and had dust and stains.
Service
8.55
Most reviews highlighted friendly hosts and good communication.
Location
8.09
The hotel is well-located for access to local attractions.
Room Quality
7.04
Rooms were spacious but some guests experienced issues with heating and noise.
Amenities
7.07
Amenities noted as good, but there were complaints regarding the kitchen facilities.
Value for Money
7.53
Some guests considered it pricey for the standard of accommodation.
Food and Beverage
8.08
Breakfast was described as simple but pleasant.
Overall Experience
7.55
Mixed reviews indicate a range of experiences, but overall, it’s considered decent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Luxurious Accommodation
Indulge in a stay at The Boutique Hotel Blue Mountains in Blackheath, offering elegant rooms with modern amenities like flat-screen TVs and complimentary toiletries.

Cozy Shared Lounge
Relax in our inviting shared lounge, stocked with complimentary snacks and drinks, perfect for unwinding after a day of exploring the scenic surroundings.

Exciting Activities
Embark on adventures with golfing, hiking, and horse riding just moments away. Explore Katoomba and Richmond, located a short distance from our hotel.

To experience comfort and convenience in the heart of the Blue Mountains, book your stay at The Boutique Hotel Blue Mountains today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 323 reviews
Cleanliness: 6.08
Service: 8.55
Location: 8.09
Room Quality: 7.04
Amenities: 7.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 7.55
Y
youlun • family_with_children • cn
8
2026-01-29 • via Nuitee
J
Jo • solo_traveller • au
5
Not really a “boutique” hotel more a guest house, ok but a bit pricey for the standard
Pros:

Didn’t have breakfast, had to leave early. Very pretty inside, room was a good size, the bed was comfy, tiny weird bathroom & sink inside the room, nice & clean.
.

Cons:

Address very hard to find, sort of off the highway, but the blue mts clouds added to the confusion, took about 20 minutes driving backwards & forwards til i found the spot. Signage outside gives a slightly different name, again confusing. Doesn’t appear to have any parking except on the road outside. Local taxi drivers also confused, had to chase one down the road adjacent, & direct another.
No one at front desk, had to call a phone number to find check in. Smelled really bad, like boarding school dinners, off putting. Kettle & mugs in the room but no tea or coffee supplies.
The front room quite noisy with road traffic, also other guests entering with keys to front door late at night

2026-01-20 • via Nuitee
E
ELIZABETH • couple • au
5
2026-01-20 • via Nuitee
T
Tom • couple • au
10
2026-01-19 • via Nuitee
G
Garrett • solo_traveller • au
7
2026-01-19 • via Nuitee
A
Alan • couple • au
9
2026-01-19 • via Nuitee
T
Taya • couple • au
10
Pros:

Great ! Lovely room
Great breakfast

2026-01-19 • via Nuitee
A
Amanda • extended_group • au
6
Pros:

Library and lounge, old world feel

Cons:

Parking area

2026-01-19 • via Nuitee
M
Marice • family_with_children • au
9
Pros:

Virginia is an awesome and friendly host — very welcoming and accommodating. The place itself has a charming historical and retro vibe. I love that it also has a billiard table, drum set, piano, and a cozy library area. Such a unique and relaxing place to stay!

2026-01-19 • via Nuitee
A
Adrian • couple • au
3
2026-01-18 • via Nuitee
M
Minna • solo_traveller • fi
10
In the most positive kind of way an unique experience!
Pros:

Welcoming and super friendly atmosphere, excellent and flexible service and a lovely room!
Clean, functioning air-conditioning, shared tea-room is lovely.

2026-01-11 • via Nuitee
A
Alastair • family_with_children • au
7
wonderful
Cons:

breakfast was very basic

2026-01-08 • via Nuitee
H
Heather • couple • au
8
2026-01-01 • via Nuitee
M
Michelle Lea • couple • au
9
Well located and friendly hosts
Pros:

The hotel is extremely well located within walking distance to town. It's perfect for quick and easy (driving) access to Blackheath lookout for sunset and the Grand Canyon walking trail.

2025-12-29 • via Nuitee
N
Natasha • extended_group • gb
4
Pros:

Virginia the host was a delight, the beds were comfy and sheets crisp

Cons:

The hotel was in need of basic maintenance in several areas eg: our toilet roll holder was broken and everywhere needed a thorough clean as there was thick dust everywhere on the bedside cabinet and tv and toothpaste stains geom previous guests on the sink

2025-12-29 • via Nuitee
V
Vladimir • extended_group • au
1
Cons:

Dear admins, I understand I didn't cancel my reservation for this hotel 7 days in advance. However, I only saw this hotel in your advertisement when I was choosing where my guests and I would spend the night. Upon arrival, we were unable to stay there, as your advertisement was completely inaccurate. The hotel smelled bad, the beds were very uncomfortable, and we spent 30 minutes there before leaving. We were forced to return home, as our guests were willing to sleep in their car, not in this hotel.

2025-12-29 • via Nuitee
J
Jason • couple • au
9
Lovely to stay in a beautiful historic building with friendly hosts.
Pros:

The breakfast was simple but lovely and the hosts were very pleasant. Loved the old historic building too.

2025-12-14 • via Nuitee
R
Robyn • family_with_children • au
10
Pros:

Very convenient, friendly atmosphere and fantastic amenities etc. Highly recommend.

2025-12-08 • via Nuitee
L
Lianna • family_with_children • au
8
Pros:

Quirky and spacious.
Owners very kind and friendly.
Clean.
Good breakfast included.

Cons:

Towels were a bit tired.

2025-12-07 • via Nuitee
G
Gemma • solo_traveller • au
4
Wouldn’t stay there again.
Pros:

Virginia was there on arrival with a smile. The room was spacious and quite clean.

Cons:

The wifi didn’t work and no one got back to me when I asked for this to be rebooted.
The radiator didn’t work, the room was freezing.
The bathroom was a cupboard, very small and tired.
The room was noisy with traffic as the highway is right next to it.
Overall the hotel is very tired and has not been updated in a long time, it needs some tlc and a reno.

2025-11-22 • via Nuitee