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Facilities
Property facilities
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Health or beauty spa nearby
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Massage services
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Currency exchange
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Grocery deliveries
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Evening entertainment
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Cooking class
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Supervised childcare/activities
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Covered parking
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Health or beauty spa nearby
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in comfort at Hanoi Emerald Waters Hotel Valley with air-conditioned rooms, flat-screen TVs, and modern amenities for a relaxing stay.
Exceptional Dining Experience
Savor a delicious buffet, à la carte, or continental breakfast each morning at our restaurant and bar, offering a delightful start to your day.
Convenient Location
Explore Hanoi's top attractions like Thang Long Water Puppet Theater and Hoan Kiem Lake, all just a stone's throw away from our hotel.
Experience luxury and convenience at Hanoi Emerald Waters Hotel Valley - book your stay now!
Location
Guest Reviews
Todo fue fantástico, la verdad es que lo que dicen de que los vietnamitas son amables es pura verdad! El hotel y toda la acomodación fue perfecto
No aplica, todo fue increíble
Our stay in Hanoi was truly outstanding, and much of that was due to the exceptional hospitality provided by Dave & his team. What impressed us even before we arrived was Dave’s proactive communication—he reached out several weeks ahead of our trip to discuss our request for an early morning check-in and thoughtfully presented multiple options that would be most convenient for us. This level of care immediately gave us confidence that we were in good hands. Throughout our stay, both Dave and his team were attentive, friendly, and always willing to assist with anything we needed, from local recommendations to ensuring our accommodation experience was as comfortable and seamless as possible. The property itself was excellent, and the location made it easy to explore Hanoi and experience the city's vibrant culture.
What truly set this experience apart was the level of service that continued even after our stay had ended. Dave and Tony went above and beyond by helping us transport our luggage to our next accommodation, which was incredibly helpful and greatly appreciated. Their kindness, generosity, and genuine dedication to guest satisfaction are qualities that are increasingly rare to find. In addition, the breakfast served at their sister company was exceptional—offering delicious food, excellent quality, and a wonderful start to each day. Every interaction reflected a commitment to hospitality that exceeded our expectations. Thanks to Dave, Eddie, Tony & the team, our (mini) honeymoon in Hanoi was not only comfortable and convenient but also memorable, and we would highly recommend this accommodation to anyone visiting the city.
We have stayed at a sister hotel to this one.
The staff are friendly from the minute you get there. The rooms are lovely n clean. The beds and pillows are super comfy, we really wanted to take them home. Unfortunately there was no breakfast on site, so we went around the corner to another hotel.
Nothing.
Increíble el ambiente gente y el hotel
La gente es muy trabajadora pero en un buen sentido, volveré seguro
Nada, todo fue perfecto
ロケーションがとても良く、スタッフの気配りや対応がとても良かったです！
フライトが夜中だったこともあり、チェックアウト後もシャワーまで貸していただけました。おかげさまでスッキリして空港に向かうことができました。
とても良いホテルです！
ありません！
Karaluchy w pokoju
服務很好
超級好
很健談
推薦很多地點～
沒有
The staff was extremely welcoming and very helpful.
The rooms were small, but for the price it was absolutely excellent
Property is very clean and convenient very near to old quarter.
Nothing to disklike
The staff here are very friendly and helpful! Location is near the lake.
Friendly staff, cozy room and great location.
No.
Tiện nghi, sạch sẽ, nhân viên thân thiện
None
The staff were incredible. Nothing was too much trouble, friendly and expecting nothing from us. Very pleasant indeed.
The room was much smaller and darker than it looked in the pics. Breakfast wasn't available, they rectified with the pricing - but it was a bit annoying. Crying baby one night and pneumatic drill every morning (there is nearby construction, perhaps next door). Seemed to be an old towel down at the door all the time, not sure why. But the location is so good that you can live with all that and the staff are absoluetly amazing.
Great service from the staff. Very helpful to plan day trips and get recommendations.
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