Super Hotel O Aarapalayam

Hotels
•
OYO Rooms
8.4 (356 reviews)
76, DD Road, Main Road, Aarapalayam, Madurai , Madurai , in
n/a

listing image 1
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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Basic amenities available
Location is convenient
Cons:
Unprofessional service
Rooms not as described
Uncleanliness
Booking issues

Categories

Cleanliness
7.14
Multiple reviews mentioned rooms as unclean and very dirty.
Service
8.64
Customers reported issues with service and professionalism, including unhelpful reception.
Location
10
Location is reasonable, but some guests experienced difficulty finding the hotel.
Room Quality
6.14
Rooms did not match online descriptions, leading to significant dissatisfaction.
Amenities
10
Basic amenities were present, but no special features were mentioned.
Value for Money
8.14
Many guests felt the price did not reflect the quality of service and cleanliness.
Food and Beverage
10
No specific mentions of food quality or beverage services.
Overall Experience
7.14
The overall sentiment indicates significant room for improvement, with multiple negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:53

Property Description

Convenient Location
Super Hotel O Aarapalayam is strategically located near major attractions and transportation hubs in Madurai, allowing guests easy access to popular destinations.

Comfortable Rooms
Enjoy a cozy stay in our air-conditioned rooms equipped with modern amenities such as free WiFi, flat-screen TVs, and private bathrooms, ensuring a comfortable and relaxing experience.

Exceptional Service
Our 3-star hotel offers top-notch services including room service and a 24-hour front desk, catering to all your needs and ensuring a memorable stay.

Experience convenience, comfort, and exceptional service at Super Hotel O Aarapalayam. Book now for an unforgettable stay.

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 356 reviews
Cleanliness: 7.14
Service: 8.64
Location: 10
Room Quality: 6.14
Amenities: 10
Value for Money: 8.14
Food and Beverage: 10
Overall Experience: 7.14
N
Naresh • family_with_children • in
5
Cons:

There was no parking space as mentioned in picture, and the roads were congested to park any 4wheeler. The mattress and beds were too high and uncomfortable.

2025-12-27 • via Nuitee
M
Manoj • family_with_children • in
6
2025-12-26 • via Nuitee
K
Kiran Kumar • solo_traveller • in
1
Pros:

It was worst experiance don't book using booking .com

Cons:

Very bad experiance

2025-12-24 • via Nuitee
M
Mareike • family_with_children • de
1
Cons:

We booked two nights here through Booking.com and received confirmation of our reservation. After a long journey, we arrived and were told that foreigners were not allowed. We then had to find alternative accommodation in a large city we were unfamiliar with at very short notice. We could have been told that foreigners were not allowed when we made the reservation. After all, it is obvious that we do not have Indian names.

2025-12-23 • via Nuitee
S
Selim • couple • ch
8
2025-12-22 • via Nuitee
• couple • in
10
2025-10-04 • via Nuitee
J
jithil • couple • in
10
2025-10-02 • via Nuitee
S
SRIRAM • couple • in
10
2025-10-02 • via Nuitee
R
Rana • family_with_children • in
1
Pathetic experience, No professionalism
Pros:

Pathetic experience!!

I booked a room for 2 people a week ago but at the time of check-in, they refused to consider booking,
The receptionist said they are having a lot of booking because of the tourist season so they cancelled the previous registered booking without informing customers, he told me to talk to booking.com

We end up searching for another hotel nearby

Cons:

Unnecessary cancellation from hotel side
No professionalism
No prior information about cancellation

They prioritize the higher money booking,

The similar rooms are always available at other booking sites, as soon they got the higher deal , they cancelled the booking from booking.com

2025-10-02 • via Nuitee
R
RUDAL • couple • in
10
2025-10-02 • via Nuitee
M
Mukul • couple • in
10
2025-10-02 • via Nuitee
K
Kshitij • couple • in
10
2025-10-02 • via Nuitee
V
Venu • family_with_children • in
8
2025-10-01 • via Nuitee
T
thomas • couple • in
10
2025-10-01 • via Nuitee
S
Sabareesh • couple • in
10
2025-10-01 • via Nuitee
A
Anukar • couple • in
10
2025-09-28 • via Nuitee
V
Vishal • couple • in
10
2025-09-19 • via Nuitee
Élodie • family_with_children • fr
1
Pros:

Rien

Cons:

Nous avions réservé via Booking et avions demandé une arrivée tardive car notre train arrivait à 00h.

Nous sommes arrivés sur place et l'hôtel a refusé de nous recevoir car nous ne sommes pas indiens (nous sommes français).

Le réceptionniste n'a rien voulu entendre alors que nous allions nous retrouver à la rue, moi une jeune femme avec mon compagnon, à 00h30 dans une ville et un pays que nous ne connaissions pas. Je me suis sentie extrêmement en danger.

Étrangers, fuyez ! Ne vous faites pas avoir par les hôtels Super O. C'est dangereux

2025-09-19 • via Nuitee
D
Disilva • couple • in
10
2025-09-19 • via Nuitee
G
Gayathiri • family_with_children • my
1
Dirty
Pros:

No very dirty

Cons:

The room is not clean n very dirty

2025-09-18 • via Nuitee