Super Hotel O Aarapalayam

Hotels
•
OYO Rooms
8.4 (368 reviews)
DD Road, Main Road, Aarapalayam , Madurai , in

listing image 1
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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Basic amenities available
Location is convenient
Cons:
Unprofessional service
Rooms not as described
Uncleanliness
Booking issues

Categories

Cleanliness
7.14
Multiple reviews mentioned rooms as unclean and very dirty.
Service
8.64
Customers reported issues with service and professionalism, including unhelpful reception.
Location
10
Location is reasonable, but some guests experienced difficulty finding the hotel.
Room Quality
6.14
Rooms did not match online descriptions, leading to significant dissatisfaction.
Amenities
10
Basic amenities were present, but no special features were mentioned.
Value for Money
8.14
Many guests felt the price did not reflect the quality of service and cleanliness.
Food and Beverage
10
No specific mentions of food quality or beverage services.
Overall Experience
7.14
The overall sentiment indicates significant room for improvement, with multiple negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:53

Property Description

Convenient Location
Super Hotel O Aarapalayam is strategically located near major attractions and transportation hubs in Madurai, allowing guests easy access to popular destinations.

Comfortable Rooms
Enjoy a cozy stay in our air-conditioned rooms equipped with modern amenities such as free WiFi, flat-screen TVs, and private bathrooms, ensuring a comfortable and relaxing experience.

Exceptional Service
Our 3-star hotel offers top-notch services including room service and a 24-hour front desk, catering to all your needs and ensuring a memorable stay.

Experience convenience, comfort, and exceptional service at Super Hotel O Aarapalayam. Book now for an unforgettable stay.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 368 reviews
Cleanliness: 7.14
Service: 8.64
Location: 10
Room Quality: 6.14
Amenities: 10
Value for Money: 8.14
Food and Beverage: 10
Overall Experience: 7.14
J
Jonathan • solo_traveller • de
1
Keine Beherbergung
Pros:

Nichts, ich wurde nicht aufgenommen. Die Buchung bei Booking.com ist wertlos. Immerhin musste ich für diese Nicht-Leistung nicht auch noch etwas zahlen.

Cons:

Ich hätte die Kommentare hier vorher lesen sollen. Dann hätte ich gewusst, dass die Unterkunft keine Lizenz zum Beherbergen von Ausländern hat. Folge: Trotz Buchung via Booking.com wurde ich abgewiesen!

2026-03-06 • via Nuitee
R
Rathish • solo_traveller • in
1
Pros:

No hygiene

2026-03-06 • via Nuitee
B
Brunilda • family_with_children • it
1
Pros:

Niente poiché è risultato di essere un altro proprietario con lo stesso nome dell'albergo ma io sono rimasta senza prenotazione.

2026-03-06 • via Nuitee
R
Rathish • solo_traveller • in
1
Pros:

No hygiene ,worst service

2026-03-06 • via Nuitee
M
Maraikayer • family_with_children • in
1
I won't go again here.
Pros:

Our confirmation was cancelled. Why . We dont know

Cons:

Don't want to go again. What a bad surprise. They cancelled our booking without conferring with us.

2026-03-05 • via Nuitee
N
Nina • solo_traveller • de
1
Pros:

Nichts

Cons:

I had a confirmed booking and was refused check‑in only because I am a foreigner. Clear discrimination and completely unacceptable. I have reported this to Booking and warn all travellers to avoid this hotel.

2026-03-05 • via Nuitee
I
Ibrahim • family_with_children • in
2
2026-03-04 • via Nuitee
B
Balasubramaniyan • extended_group • in
1
Don’t book this property and suffer. We had book and received confirmation also through phone we confirmed when went for
Pros:

Please don’t book this property

Cons:

Cheating don’t book this property

2026-03-02 • via Nuitee
S
Subramanian • family_with_children • in
1
2026-03-01 • via Nuitee
A
Anu R • family_with_children • in
1
Pros:

Nothing

Cons:

None helped us in local language to locate the property.

2026-02-27 • via Nuitee
S
sumit • family_with_children • in
7
Pros:

Location

Cons:

Cleanliness

2026-02-26 • via Nuitee
V
Valeria • family_with_children • it
1
Please note that this hotel does not accept international tourists.
Cons:

I was unable to stay at this hotel because they cannot accommodate international tourists. I only discovered this after arriving at the hotel late in the afternoon, and it was very difficult to find alternative accommodation.

2026-02-26 • via Nuitee
S
Singarayar • family_with_children • ca
1
2026-02-26 • via Nuitee
B
Bipin • extended_group • gb
1
IT’S A DORMITORY AND NOT A HOTEL
Pros:

Nothing. It’s a dormitory and charges heavy price in cash only. Booking.com should remove this listing or list it as dormitory.
List says exceptional breakfast, there was no breakfast.

Cons:

It’s not a hotel, it’s a dormitory. It’s above tyre shop with no lift. Rooms has no phone, water jug and cup so dirty that one would feel vomit.
Shower room was so small that it washed the toilet seat.

2026-02-25 • via Nuitee
B
Baliarsingh • family_with_children • in
7
Pros:

Staff behavior

Cons:

Nil

2026-02-24 • via Nuitee
S
Sanjukta • family_with_children • in
4
2026-02-22 • via Nuitee
N
Naresh • family_with_children • in
5
Cons:

There was no parking space as mentioned in picture, and the roads were congested to park any 4wheeler. The mattress and beds were too high and uncomfortable.

2025-12-27 • via Nuitee
M
Manoj • family_with_children • in
6
2025-12-26 • via Nuitee
K
Kiran Kumar • solo_traveller • in
1
Pros:

It was worst experiance don't book using booking .com

Cons:

Very bad experiance

2025-12-24 • via Nuitee
M
Mareike • family_with_children • de
1
Cons:

We booked two nights here through Booking.com and received confirmation of our reservation. After a long journey, we arrived and were told that foreigners were not allowed. We then had to find alternative accommodation in a large city we were unfamiliar with at very short notice. We could have been told that foreigners were not allowed when we made the reservation. After all, it is obvious that we do not have Indian names.

2025-12-23 • via Nuitee