Narcissus The Royal Hotel

Hotels
9.3 (2364 reviews)
Olaya Street , Riyadh , sa

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great service
Clean facilities
Spacious rooms
Cons:
High room prices
Check-in delays

Categories

Cleanliness
9.3
Generally praised for cleanliness with a few minor concerns.
Service
9.8
Consistently highlighted as amazing and accommodating.
Location
9.3
Convenient location mentioned positively in reviews.
Room Quality
9.3
Rooms described as spacious, modern, and comfortable.
Amenities
9.3
Strong compliments on wellness facilities and offerings.
Value for Money
8.3
Concerns about pricing but overall good value for the experience.
Food and Beverage
9.3
Breakfast and food options generally well-received.
Overall Experience
9.8
Exceptional stay with high levels of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:07

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and elegant decor, ensuring a comfortable stay.

Convenient Location
Located near Al Faisaliah Mall and Al Faisaliah Tower, providing easy access to shopping and attractions.

Delicious Dining Options
Enjoy a variety of dining choices, including a restaurant serving buffet, continental, or Full English/Irish breakfast.

To experience luxury and convenience in Riyadh, book your stay at Narcissus The Royal Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    People no matter the age stay for SAR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 2364 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 9.8
منيره couple sa
10
تجربه جميله
Pros:

كل شي ماشاء الله 👍🏻

2026-03-14 via Nuitee
A
Alaa solo_traveller kw
10
من اجمل الفنادق في الرياض
Pros:

المكان جدا شرح ومريح

2026-03-13 via Nuitee
H
HAMAD couple qa
7
2026-03-13 via Nuitee
N
Noushad solo_traveller in
2
2026-03-13 via Nuitee
S
Sulaiman couple sa
10
2026-03-13 via Nuitee
F
Fahid solo_traveller qa
10
2026-03-12 via Nuitee
A
Ahmed couple sa
10
2026-03-11 via Nuitee
H
humod couple sa
8
2026-03-11 via Nuitee
محمد سعيد عالي الشاطري family_with_children sa
5
2026-03-11 via Nuitee
B
Bassam family_with_children bh
1
Never Again.
Pros:

The staff but the hotel is understaffed, most of the staff don’t even feel like working there (some are extremely helpful and nice though but speaking about morale it seems like most of them are forced to work there).

Cons:

In short, our stay was horrible. This hotel shouldn’t be rated as 5 stars at all.

The food is mediocre at best and sometimes terrible (their desserts are just disgusting and when I asked for an American breakfast as opposed to the Arabic breakfast I got the same exact food except they replaced Hummus with cornflakes), the shower needs maintenance (drainage doesn’t drain, water is not coming out of most nozzles, water goes from cold to hot back and forth every couple of seconds…etc.), the valet staff tempered with my car (changed the settings of the car and screen, switched on differential lock, switched off traction control) and I SUSPECT they stole my wallet from the car. Just overall terrible experience and won’t happen again.

This is my second time trying this chain, before in the other Narcissus Hotel and it wasn’t bad nor good but Narcissus Royal is just terrible. I’m never staying in any Boudl hotels nor recommend it to anyone. It’s a pity because the hotel is beautiful but is under terrible management and is very overpriced, for the same price one can get 10 times better service.

2026-03-09 via Nuitee
A
Al solo_traveller sa
8
2026-03-08 via Nuitee
وليد couple sa
10
2026-03-08 via Nuitee
W
Wael couple sa
10
Pros:

كل شيء
مريح و نظيف و مرتب و استقبال اكثر من رائع

2026-03-08 via Nuitee
A
Amjad solo_traveller sa
10
2026-03-07 via Nuitee
M
mohand couple iq
8
2026-03-06 via Nuitee
B
Badriyh extended_group kw
10
Pros:

الفندق خيال وروعهههه انصح فيهههه

Cons:

لا يوجد صراحه

2026-03-06 via Nuitee
A
abdulrahman couple sa
10
Pros:

فندق فخم

Cons:

كل شي ممتاز

2026-03-05 via Nuitee
نايف couple sa
10
Pros:

كل شي

2026-03-03 via Nuitee
A
Ahmad couple sa
10
رائعه
Pros:

موصفة الاستقبال احترافيه جدا وتعاملها راقي
الاقامه فوق الخيال
شكرا وصايف

2026-02-28 via Nuitee
سلطان couple sa
10
2026-02-27 via Nuitee