Bournemouth Carlton Hotel By Belvilla

Hotels
BW Signature Collection by Best Western
7.4 (2019 reviews)
East Over Cliff , Bournemouth , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Room quality issues
Cleanliness concerns
Limited food options

Categories

Cleanliness
6.86
Some reviews mentioned dirty windows and unvacuumed carpets.
Service
8.33
Multiple reviews highlight friendly and helpful staff.
Location
8.87
Location received consistent praise as great and convenient.
Room Quality
6.32
Rooms noted as tired and in need of updates; some were clean but basic.
Amenities
7.35
Amenities like pool and gym were enjoyed, but some areas need repair.
Value for Money
6.81
Some reviews suggested prices could be lower given the state of the hotel.
Food and Beverage
7.86
Breakfast received mixed reviews but overall decent.
Overall Experience
6.83
Overall experience varied; solid location and staff, but room conditions impacted ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:58

Property Description

Stunning Sea Views and Leisure Club
Experience breathtaking sea views and relax in the leisure club with an outdoor swimming pool and bar. The perfect setting for unwinding and enjoying the coastal beauty.

Elegant Rooms with Modern Amenities
Stay in bright rooms with free WiFi, flat-screen TVs, and tea/coffee facilities. Many rooms offer balcony views of Bournemouth Bay, creating a comfortable and convenient stay.

Fine Dining and Full English Breakfast
Indulge in modern British cuisine at Fredrick's Restaurant, complemented by classic cocktails in the spacious bar. Start your day with a delicious full English breakfast before exploring the nearby beach and attractions.

Book now for a delightful stay at Bournemouth Carlton; Best Western Signature Collection.

Important information:

For advance purchase rates and 2-night getaway rates:
The credit card you have reserved and paid for this reservation with will need to be shown on arrival at the hotel. Failure to provide this could result in your reservation being canceled if you are not able to provide an alternative method of payment.Parking is subject to availability due to limited spaces.
Swimming pool: Closed from Fri, Oct 31, 2025 until Fri, May 29, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 20 per day.

Location

Guest Reviews

7.4
Based on 2019 reviews
Cleanliness: 6.86
Service: 8.33
Location: 8.87
Room Quality: 6.32
Amenities: 7.35
Value for Money: 6.81
Food and Beverage: 7.86
Overall Experience: 6.83
S
SATISH solo_traveller gb
5
2026-02-11 via Nuitee
A
AJ solo_traveller gb
8
2026-02-10 via Nuitee
C
Clare family_with_children gb
8
Pros:

Fabulous position overlooking the cliff with fantastic views over the sea to the Isle of Wight to the east and glorious sands of Bournemouth westwards over to Sandbanks, Old Harry Rocks and further down the Dorset coast.

Cons:

Furnishings a little tired.

2026-02-09 via Nuitee
S
Stephen family_with_children gb
9
Pros:

Clean and comfortable hotel with plenty of seating areas to relax in whilst enjoying a meal and a drink.light and bright surroundings made for an enjoyable stay.

Cons:

Nothing to dislike.

2026-02-08 via Nuitee
R
Robert solo_traveller gb
7
2026-01-29 via Nuitee
J
Jim family_with_children gb
8
Pros:

Location and friendly helpful staff

Cons:

Drinks and food quite expensive but then again I'm a northerner 😄👍

2026-01-27 via Nuitee
S
Sarah family_with_children gb
9
Great hotel, expensive parking charges.
Pros:

We liked the upgrade they made for us to a sea view without extra payment. Beautiful view. Would like to say how lovely the young man was at Breakfast, he seemed to be working on his own but couldn't be more helpful if he tried.

Cons:

PARKING COSTS! To park our car in attached car park at back of the hotel cost £35 for two nights. Needs to be free if your staying in a room at hotel. An unexpected cost as it was not made clear when booking a room.

2026-01-26 via Nuitee
D
Danuta Bienek family_with_children gb
10
Pros:

Miałam apartament z widokiem na morze byl naprawdę super. Obsługa bardzo mila i napewno jeszcze w tym roku tam wroce.

2026-01-25 via Nuitee
A
ANDRE solo_traveller gb
7
Pros:

Location.
Breakfast 1st night

Cons:

1st night room129 faced a brick wall.
Having to pay £25 per night for dog.
Having to pay £25 per day parking

2026-01-25 via Nuitee
M
Mike family_with_children gb
5
Pros:

The pool

Cons:

The room

2026-01-10 via Nuitee
M
Mark family_with_children gb
9
2026-01-10 via Nuitee
A
Alexandra family_with_children gb
7
Pros:

Location
Swimming pool

Cons:

Noice levels

2026-01-10 via Nuitee
S
Sharif family_with_children gb
7
Pros:

Breakfast was okay.
Location is good.

Cons:

Not many choices of Breakfast.
Experienced blackout.

2026-01-09 via Nuitee
T
Tarnya couple gb
6
Great location, hotel needs updating
Pros:

unfortunately the hotel is looking quite tired, lots of work needs to be done. The location is great, room size great but tired. bathroom needs updating, bath tap literally fell off in my hand and all around the shower/bath needed attention. bland rooms, no extra touches. Pool area looks tired

Cons:

location is great

2026-01-07 via Nuitee
N
Natalia family_with_children gb
10
2026-01-04 via Nuitee
A
Anna couple gb
8
2026-01-04 via Nuitee
L
Laura family_with_children gb
7
Ok for the night but probably wouldn’t stay again
Pros:

Our room size as a family room

Cons:

The receptionist when we arrived at 1pm not at all welcoming or helpful and the room was cold - none of the radiators worked and we had a baby and toddler with us

2026-01-03 via Nuitee
S
Steve couple gb
8
2026-01-03 via Nuitee
J
Jacquelyn solo_traveller gb
9
A wonderful Christmas in every way!
Pros:

Was so delighted with my solo last minute Christmas booking - large sunny double sea view room, beautiful Xmas decorations, comfortable community areas, amazing choice of excellent food, smiling, attentive and efficient staff.

Cons:

nothing

2026-01-02 via Nuitee
M
Maisa couple gb
8
OK!
Pros:

Location, pool, staff very friendly

Cons:

Very old rooms

2026-01-02 via Nuitee