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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Beachfront
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Outdoor pool - seasonal
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Kid meals
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Indoor pool
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Toilet with grab rails
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Emergency cord in bathroom
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Pet bowls
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Stunning Sea Views and Leisure Club
Experience breathtaking sea views and relax in the leisure club with an outdoor swimming pool and bar. The perfect setting for unwinding and enjoying the coastal beauty.
Elegant Rooms with Modern Amenities
Stay in bright rooms with free WiFi, flat-screen TVs, and tea/coffee facilities. Many rooms offer balcony views of Bournemouth Bay, creating a comfortable and convenient stay.
Fine Dining and Full English Breakfast
Indulge in modern British cuisine at Fredrick's Restaurant, complemented by classic cocktails in the spacious bar. Start your day with a delicious full English breakfast before exploring the nearby beach and attractions.
Book now for a delightful stay at Bournemouth Carlton; Best Western Signature Collection.
For advance purchase rates and 2-night getaway rates:
The credit card you have reserved and paid for this reservation with will need to be shown on arrival at the hotel. Failure to provide this could result in your reservation being canceled if you are not able to provide an alternative method of payment.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is not needed) and costs GBP 20 per day.
Location
Guest Reviews
Friendly staff, good location
N/A
The new bedrooms
Not so much gluten free options
Great welcome. Hotel location is right on the beach.
Very clean. Room was spacious and clean. Had a great night sleep.
Great value for money
Closeness to the beach and restaurants. Nice looking indoor and outdoor pool area, but the pool was closed the first day and a large pool party was going on during the second day. Loved the look of the historical hotel.
Very dated. I understand the building is old, but some money should be used to update the rooms. The bathroom needed a new sink and shower. The tower fan offered no relief from the heat for the large family room. We had two children (one toddler) and we were worried they would get heatstroke. We asked for another fan, but we were told none were available. A pedestal fan (not a tower fan) would have been much better and produce more air circulation. The windows barely opened so cold air couldn’t enter the room. We ended up wetting towels and placing them on the children while they slept.
The breakfast buffet could be improved to offer more colorful healthy foods. It was mostly beige foods (sausage, toast, hash browns, bacon, beans…). The fruit was always out.
The staff where great, food was good too
I am disappointed about Booking.com when I booked I couldn't find if the hotel room had an AC or not, so when I arrived at the hotel I got to know that our 2 rooms where without AC and I asked if I can at least upgrade them but the receptionist said sorry we are fully booked, and the problem was that I had paid that moment and couldn't cancel the booking.
Nothing
Everything, the room was dated, the bathroom was disgusting, the cleanliness was horrid, drawers full of sand, attention to detail there was none, I hate to think what else hadn’t been cleaned, the health and safety was atrocious, there was a nail protruding the carpet which our daughter had an injury, the staff were unhelpful, we requested a cot, had several conversations to ensure it was ready to arrive at 10pm and wait for the cot to be delivered upon a further request and then having to assemble it ourself. Worst hotel I’ve stayed in.
Location good, hotel was very dated, looked like it was left in the 70’s
Windows to,pool could’ve been cleaned
Amazing views, beautiful room, lovely staff.
There was no space around pool area, I choose the hotel because it had heated pool for the spring time and we were not able to use pool area as it was full.
Breakfast was standard hotel fare. The swimming pools were an excellent feature.
Parking was expensive.
Nice rooms with balcony
Gluten free option at breakfast they had ran out
Cooked breakfast was really good. Location and views both really good. Car park handy, this is an important consideration because a lot of hotels in Bournemouth don't have any parking. It is one of the reasons we have used this hotel many times. The Pool is good too.
We have used this hotel many times. Firstly it was a Hallmark Hotel, then Best Western. It has now changed hands again and, frankly, standards have dropped a bit. The place looks a bit jaded now and we will not be visiting again. It needs an update. In particular the furnishings. Cooked breakfast was good but the only fruit was a few slices of melon. Continental breakfast was really not there. No ham. or cheese.
Location was good near the sea lovely view
Room was lovely so big
Location was ideal in terms of proximity to BIC as well as access to the beach.
Housekeeping staff were excellent; genuinely helpful and professional.
Upon arrival, reception staff tried to take full payment even though the room was pre-paid in full. They didn’t bother to check beforehand.
A family room was booked, but it lacked a fridge of any kind. That meant no access to chilled drinks which, for an establishment presenting itself as 4 Star, just isn’t good enough especially when children are staying.
The lack of refrigeration facilities was made worse by the current heat wave. Not to worry though, “toilet paper” was proudly listed as an included room amenity!
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