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Facilities
Property facilities
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Kid meals
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Emergency cord in bathroom
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Outdoor furniture
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Access to nearby outdoor pool
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Golfing on site
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Beach umbrellas
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Pool sun loungers
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Swimming nearby
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Beach club nearby (surcharge)
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Beach toys
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Stunning Sea Views and Leisure Club
Experience breathtaking sea views and relax in the leisure club with an outdoor swimming pool and bar. The perfect setting for unwinding and enjoying the coastal beauty.
Elegant Rooms with Modern Amenities
Stay in bright rooms with free WiFi, flat-screen TVs, and tea/coffee facilities. Many rooms offer balcony views of Bournemouth Bay, creating a comfortable and convenient stay.
Fine Dining and Full English Breakfast
Indulge in modern British cuisine at Fredrick's Restaurant, complemented by classic cocktails in the spacious bar. Start your day with a delicious full English breakfast before exploring the nearby beach and attractions.
Book now for a delightful stay at Bournemouth Carlton; Best Western Signature Collection.
For advance purchase rates and 2-night getaway rates:
The credit card you have reserved and paid for this reservation with will need to be shown on arrival at the hotel. Failure to provide this could result in your reservation being canceled if you are not able to provide an alternative method of payment.Parking is subject to availability due to limited spaces.
Swimming pool: Closed from Fri, Oct 31, 2025 until Fri, May 29, 2026
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is not needed) and costs GBP 20 per day.
Location
Guest Reviews
Location, sea view, room size, room layout, breakfast quality
At the beginning a mistake happened, the crew offered me a much smaller room than booked - but after a few minutes it has been rescheduled to the appropriate room type and size, really prompt and helpful
No glasses in room. only one set of towels. No hairdryer. Lifts need a coat of paint. Car parking expensive
A nice spa, pool and bar. With lovely gardens
Very dated. They need to update the rooms as with standing a four star hotel.
We didn't have breakfast as it was nearly £15 per head, there is a Havester nearby that did breakfast far cheaper, there are also cafe next to the beach within walking distance, the staff were lovely, central location, good sea views from the second room given , heating could be adjusted to own requirements. The king size bed was comfortable
The first room given hadn't been cleaned before arrival, the toilet hadn't been flushed or cleaned , nor had the room been dusted, there were the remains of sweet wrappers on the sofa, we had requested a sea view but on the first room that could only be seen from a small side window, Parking was charged at £20 per night! So we parked on the road outside, it is free from 5 pm to 9 am each day, on the morning we paid £2:45 for the time before we checked out at 11am, this parking charge at the hotel was not clearly stated on booking.com, the hotel could do with updating its furniture in the bedrooms. The bathroom door could not be closed without locking it from the inside.
Staff tried hard and were generally helpful and friendly. The room was spacious (although we did book a suite) and the beds were comfortable.
The facilities are tired. The aircon didn't work, the shower only trickled and there were not enough electricity sockets for 21st century usage. The indoor pool is tiny, opening hours are only 9-5 and when I wanted to use it, there were classes taking place.
The room was big, the location is convenient.
The bathroom was a bit old
Great sea view with balcony. Large room and bathroom. Parking good. The girl working in health club friendly and very helpful.
Check in not untill 4pm which is quite late and although we arrived about 1pm was told even if room was ready we could not get in untill yhen. Did not like that every part of hotel was separate. Could not put drinks, breakfast, towels (there was a charge in the health club etc on bill as they were all run by different franchisees. Went into bar Saturday night to be informed they were not serving food anywhere in the hotel. Cleaning in restaurant not brilliant chips and other food on the floor at breakfast. Rooms could certainly do with a little TLC.
Nice hotel, in a great location. Staff are all super friendly.
We were next door to someone who left their dogs in the room whilst they were out. The dogs barked & cried continuously. We had to go to reception at 3am to report this as we could not sleep with the noise. We had also listened to this on our first night but put up with it but on the 2nd night we were concerned.
Nice big room
Swimming pool and sauna
Good breakfast
Random short bursts if fire alarm - once at 2am
Maybe parking should be part of the price of a room
Fabulous position overlooking the cliff with fantastic views over the sea to the Isle of Wight to the east and glorious sands of Bournemouth westwards over to Sandbanks, Old Harry Rocks and further down the Dorset coast.
Furnishings a little tired.
Clean and comfortable hotel with plenty of seating areas to relax in whilst enjoying a meal and a drink.light and bright surroundings made for an enjoyable stay.
Nothing to dislike.
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