Park Royal Beach Mazatlán

Hotels
8.2 (150 reviews)
Boulevard Sabalo Cerritos, 3110 Marina Mazatlan , Mazatlán , mx

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful outdoor area
Great room quality
Cons:
Poor service at the reception
Location far from attractions
Limited breakfast options
Amenities not fully operational

Categories

Cleanliness
8.34
La habitación estuvo limpia y amplia, lo que fue muy positivo.
Service
8.81
El personal fue amable, aunque hubo problemas con la atención en recepción.
Location
7.85
El hotel se encuentra lejos de las atracciones, lo que requiere tiempo en transporte.
Room Quality
8.8
Las habitaciones eran cómodas y tenían una vista excelente.
Amenities
7.83
La alberca es increíble, pero había problemas de funcionamiento con algunas instalaciones.
Value for Money
8.79
La relación calidad-precio es adecuada, pero se esperaba más por el costo.
Food and Beverage
6.84
El desayuno tenía opciones limitadas y no estaba a la altura de las expectativas.
Overall Experience
8.31
La estancia tuvo momentos positivos, pero algunos inconvenientes afectaron la experiencia global.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:40

Property Description

Oceanfront Luxury at Park Royal Beach Mazatlán

Nestled steps away from the North Pacific Ocean and in close proximity to the Mazatlan International Convention Center, Park Royal Beach Mazatlán offers a serene retreat for travelers.

Luxurious Amenities for a Relaxing Stay

Indulge in the full-service spa, savor delectable meals at the restaurant, and enjoy snacks at the on-site bar. The spacious suites, equipped with free Wi-Fi, coffee facilities, and minibars, provide a comfortable stay with modern conveniences.

Rejuvenate and Unwind

Take a dip in the outdoor pool, pamper yourself at the beauty salon, or stay active at the state-of-the-art gym. With a convenience store, currency exchange services, and proximity to local attractions, every guest's needs are catered to at Park Royal Beach Mazatlán.

Experience luxury and comfort at Park Royal Beach Mazatlán - Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may need additional charges.

When booking 5 rooms or more, different policies and additional supplements may apply.

The hotel's Veranda restaurant is being remodeled with a probable opening date of April 1. Food continues to be provided both in the Marlín room and in the snack area facing the sea.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 150 reviews
Cleanliness: 8.34
Service: 8.81
Location: 7.85
Room Quality: 8.8
Amenities: 7.83
Value for Money: 8.79
Food and Beverage: 6.84
Overall Experience: 8.31
C
Cinthia Esmeralda family_with_children mx
10
2026-02-10 via Nuitee
D
Daniela family_with_children mx
5
Feas instalaciones
Pros:

Piscina templada

Cons:

Las instalaciones se ven sucias y viejas puestas dañadas baños manchados pisos manchados puertas en mal estado almohadas y colchones muy incómodos ocupa remodelaciones

2026-02-09 via Nuitee
K
Katherine3017 NONE Calgary, Alberta
6
Pool and location good - units are bare-bones
Pros:

The pool and common areas were good and staff were great. The units were not well equipped and the appliances were old. Beds were also not comfortable. Overall just average but we enjoyed our time

2026-02-01 via Tripadvisor
E
EDILBERTO family_with_children mx
1
MALO
Pros:

NO INGRESAMOS YA QUE JAMAS SE NOS MENCIONO QUE NO TENIA ACCESO A ALBERCA

Cons:

SE MARCO 3 SEMANAS ANTES Y COMO 4 DIAS ANTES Y JAMAS SE NOS MENCIONO QUE NO TENIAN LA ALBERCA DISPONIBLE

2026-01-20 via Nuitee
I
Ismael couple us
10
Would definitely recommend
Pros:

The outdoor area is beautiful. The room was clean and everything was perfect. My wife and I watched the sunset from our room.

Cons:

I wish I could’ve spent more time in my room. There’s just so much to do in Mazatlan. I enjoyed every minute I spent chilling in my room.

2026-01-20 via Nuitee
E
EDILBERTO couple mx
1
malo
Pros:

piscina no estaba funcionando y nunca nos avisaron apesar de aver llamado 4 dias antes

Cons:

servicio

2026-01-20 via Nuitee
B
brianzachary33 NONE
10
Beautiful Beach
Pros:

Park Royal is a very nice hotel with easy access to public transportation and short walking distance to about half a dozen unique restaurants. There is a very good restaurant in the hotel competitively priced as well. Great pool and beach and staff.

2026-01-19 via Tripadvisor
L
Lizette Jazmin couple mx
9
Agradable
Pros:

La alberca

2026-01-19 via Nuitee
O
Oscar family_with_children us
6
2026-01-19 via Nuitee
I
Israel Garcia Montaño couple mx
9
Pros:

Ubicación lugar

Cons:

Complicado la salida en carro no hay visibilidad para poder salir seguro

2026-01-19 via Nuitee
G
Gutierrez family_with_children mx
10
Pros:

La piscina climatizada mis hijos no querían salir

Cons:

Un poco descuido en limpieza de baños

2026-01-05 via Nuitee
C
christian couple mx
9
Pros:

Las instalaciones

Cons:

La atención en la recepción

2026-01-03 via Nuitee
M
Mendez extended_group mx
10
2026-01-01 via Nuitee
S
saul couple mx
7
Pros:

Todo bien

2025-12-31 via Nuitee
G
Gabriel couple us
10
2025-12-31 via Nuitee
M
Marcos family_with_children mx
10
2025-12-29 via Nuitee
E
eva2866 NONE Vancouver, British Columbia
4
never again
Pros:

I should say you get what you pay for, but this was even worst. I wished I could get more proper info before booking but there was not much.

2025-12-26 via Tripadvisor
M
Manuel family_with_children mx
10
2025-12-21 via Nuitee
M
Mario Alberto extended_group mx
8
confortable
Pros:

La sala de descanso frente a la alberca, muy comoda, y el personal de maravilla.

Cons:

en el desayuno, ponen un bufet muy basico, los chilaqiles por ejemplo, poner totopos y que uno les agrege la salsa es lo mas austero que podemos ver, muy mal.

2025-12-12 via Nuitee
V
Victor couple us
9
Se puede mejorar.
Pros:

Estaba limpio, amplio y muy cómodo.
Las instalaciones muy ordenadas y funcionales.

Cons:

El hotel se encuentra hasta el otro lado de atracciones y áreas de restaurantes y tiendas grandes por lo que tienes que invertir media hora para transportarte.

2025-12-12 via Nuitee