Casa Melrose

Hotels
7.7 (27 reviews)
Carretera Federal , Puerto Escondido , mx

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Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Terrace
Non-smoking throughout
Free wired internet
Offsite parking discounted rates available
Internet access
Japanese garden
Covered parking
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Review Highlights

Pros:
Excellent customer service
Comfortable beds
Cons:
Lack of hot water
Difficult to locate hotel

Categories

Cleanliness
6.91
Issues with hot water and light conditions in rooms mentioned, indicating possibly poor cleanliness.
Service
8.88
Highlight on excellent customer service, with a specific mention of the helpful staff.
Location
7.92
Convenient location but concerns around safety and difficulty in finding the hotel were noted.
Room Quality
7.37
General comfort of rooms mentioned, but issues with amenities like hot water and kitchen appliances were raised.
Amenities
6.4
Limited amenities as suggested by lack of TV, hot water, and kitchen appliances.
Value for Money
8.86
Affordability of the hotel is acknowledged, implying good value considering the price.
Food and Beverage
7.41
No specific mentions; assumed standard for the hotel tier.
Overall Experience
7.88
Mixed sentiments with both positive experiences and notable issues affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:05

Property Description

Charming Property with Garden and Terrace
Discover Hidden Port Melrose Place, a serene oasis boasting a lush garden, inviting terrace, and stylish bar.

Convenient Location
Nestled in Puerto Escondido, our property offers easy access to Zicatela Beach, Marinero Beach, and the vibrant Commercial Walkway.

Comfortable and Well-Equipped Units
Each air-conditioned unit features modern amenities including a microwave, fridge, and fully equipped kitchenette. Enjoy the convenience of free WiFi, toiletries, and cozy bed linen during your stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Hidden Port Melrose Place now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 27 reviews
Cleanliness: 6.91
Service: 8.88
Location: 7.92
Room Quality: 7.37
Amenities: 6.4
Value for Money: 8.86
Food and Beverage: 7.41
Overall Experience: 7.88
E
Emerson • couple • nz
8
Great experience all around with very helpful staff. Thank you
Pros:

Beautiful, functional , fantastic location

Cons:

If you don’t like highway sounds then…..😬

2026-03-20 • via Nuitee
D
Daniela • couple • mx
10
Excelente lugar
Pros:

Ambiente muy tranquilo, la alberca e instalaciones son lindas, tiene buena ubicación, los que atienden son muy amables

2026-03-20 • via Nuitee
R
Ramon • couple • mx
5
Decepcionante
Pros:

El sanitario esta casi en obra negra, es increíble que pongan que es un alojamiento lindo. No es ni decente

2026-03-15 • via Nuitee
K
Knut • couple • de
4
Pros:

Abgeschlossenes Areal direkt an der Zufahrtsstraße, aber ruhig und leicht zu erreichen.

Cons:

Das Türschloß für die Anlage war defekt und der Handwerker konnte nichts ausrichten, so daß es mehr als zwei Stunden gedauert hat, bis der Besitzer kam, um die wartenden Gäste hereinzulassen.
Die Küche inklusive Kühlschrank befindet sich außerhalb des Zimmers. Das Geschirr sucht man sich am besten aus den anderen Küchen zusammen.

2026-03-09 • via Nuitee
L
Lisa • couple • at
9
Pros:

Sehr schöne Unterkunft!

Cons:

Sehr hellhörig, in einem anderen Zimmer wurde den ganzen Tag bis teils in die Nacht sehr lang Musik gespielt. Wäre schön, wenn es eine offizielle Nachtruhe gäbe

2026-02-25 • via Nuitee
M
Mauricio • couple • mx
7
Un lugar cómodo y tranquilo
Pros:

Me gustó su espacio para comer, preparar y guardar la comida

Cons:

Que no había tele ni la opción de agua caliente

2026-02-24 • via Nuitee
D
Dor • solo_traveller • il
1
היו לי פשפשים במיטה
Pros:

היו לי פשפשים במיטה

Cons:

שהיו לי פישפשים במיטה

2026-02-09 • via Nuitee
L
Laura Maria Esmeralda • solo_traveller • mx
5
Lindo hotel
Pros:

El tamaño del cuarto está bastante bien. La cama me pareció muy cómoda. Tiene una alberca muy linda .

Cons:

Estuve perdida dos horas desde que llegué a puerto escondido. Ni el taxista ni nadie conocía el hotel. En Google map aparecen 3 direcciones distintas. El teléfono que aparece en línea esta fuera de servicio .
El hotel no tiene cartel afuera. La verdad fue muy frustrante mi llegada. Después de 2 horas literalmente me encontré con una persona del pueblo que me acompaño hasta el hotel.
El hotel está un poco alejado de la playa , hay cuadras para caminar que están oscuras para una mujer que viaja sola considero.
Falta agua de cortesía en las habitaciones.

2026-01-20 • via Nuitee
F
Friederike • couple • de
8
2026-01-19 • via Nuitee
A
ABRAHAM • couple • mx
10
Excelente servicio
Pros:

Excelente la privacidad
Lugar muy centrico

Cons:

sin comentarios

2026-01-19 • via Nuitee
G
Gustavo Enrique • couple • mx
9
Pros:

La atención

2026-01-13 • via Nuitee
S
Sophie • extended_group • gb
7
Pros:

Nice pool area, rooms were spacious, big bed and was comfortable too. Location is good, a short walk from all the restaurants, bars, beach etc.

Cons:

Room was extremely dark, just one small lamp which didn't light up the room, and there was no hot water. No one was ever at reception if you needed something, you had to text which sometimes took a while to respond to. Also the bins in the bathroom weren't taken some days.

2026-01-10 • via Nuitee
J
Jessica • couple • mx
6
It was decent enough but don’t feel worth the price
Pros:

The bed was comfortable

Cons:

It lacks soul or vibes.. the bathroom was very uncomfortable to you are not a tiny person. The room has no windows and pool did not look clean enough to swim in. It’s beside a highway but that’s no secret if you look at the map.

2026-01-07 • via Nuitee
T
Thembeka • solo_traveller • de
7
Pros:

The accommodation is basic but it has everything you need with each unit having a kitchen attached outside the room. I liked how quiet it was in the evening but still close enough to the beach and restaurants. The pool was also nice to have. Marce, who works at the reception was really warm and helpful.

Cons:

I only found out after arrival that the property does not have hot water, which was not ideal for me. They probably need to keep a closer eye on cleanliness of the bedding, white bedding is not very forgiving.

2026-01-05 • via Nuitee
E
Elin • solo_traveller • se
1
Pros:

Motsvarade inte priset eller bilderna på booking.com. Betydligt sämre

Cons:

Fick inte full refund fast jag blev lovad det.

2025-12-27 • via Nuitee
A
Alam • couple • us
3
2025-12-24 • via Nuitee
M
Michelle • couple • nl
8
2025-12-17 • via Nuitee
• couple • mx
10
Buena experiencia, volvería
Pros:

Servicio al cliente, fue excelente, La encargada Marce fue muy amable

Cons:

No hay agua caliente, las luces de las habitaciones están muy tenues

2025-12-10 • via Nuitee
M
Mélissa • couple • fr
9
Pros:

Le lieu est vraiment super pour se poser quelques jours a Puerto Escondido. Chaque chambre a sa cuisine privée, c'est tres cocooning.
Les chambres et la literie sont super.
L'emplacement est très cool , juste attention à la route toute proche, les chambres qui donnent sur la route sont bruyante . Mais celle qui donnent de l'autre côté sont vraiment calme.
Un grand merci a Marce , sans elle notre séjour dans cette hôtel n'aurait pas eu la même saveur. Son sourire et sa bienveillance sont un atout indiscutable pour l'établissement.

Cons:

Le bruit peut parfois déranger.

2025-12-04 • via Nuitee
K
Klaus • extended_group • at
7
2025-12-04 • via Nuitee