Metro Hotel Bukit Bintang

Hotels
7.6 (411 reviews)
No 208 Jalan Pudu-Imbi Bukit Bintang , Kuala Lumpur , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Physical distancing in dining areas
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Limited breakfast options
Cleanliness issues
Room facilities need upgrading

Categories

Cleanliness
6.6
Some cleanliness issues mentioned, including old and stained towels and visible mold.
Service
8.6
General sentiment indicates friendly and accommodating staff.
Location
9.1
Highly praised for its strategic location near public transport and attractions.
Room Quality
7.1
Room quality received mixed feedback; some rooms dated and noisy.
Amenities
7.1
Basic amenities noted, but issues with outdated facilities and missing items.
Value for Money
7.6
Perceived as slightly overpriced given the room quality and amenities.
Food and Beverage
6.6
Breakfast choices were limited, leading to dissatisfaction.
Overall Experience
8.1
Overall pleasant stay despite cleanliness and food options concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:08

Property Description

Ideal Location
Strategically situated near popular attractions with excellent connectivity for exploring the city effortlessly.

Comfortable Accommodation
Well-appointed rooms with modern amenities including a flat-screen TV, personal safe, and complimentary Wi-Fi.

Convenient Services
Friendly 24-hour front desk, airport shuttle options, and on-site dining providing guests with a hassle-free stay.

To experience the perfect blend of comfort and convenience, book your stay at Metro Hotel Bukit Bintang today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for MYR 60 per person per night when using an existing bed.
    People no matter the age stay for MYR 60 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 411 reviews
Cleanliness: 6.6
Service: 8.6
Location: 9.1
Room Quality: 7.1
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 8.1
J
Jessetta • couple • my
10
Convenience and comfortable
Pros:

Access to the mall nearby

Cons:

There are cockroaches in the room..

2026-05-03 • via Nuitee
E
Elliah • family_with_children • mu
2
2026-05-01 • via Nuitee
A
Anton Dias • family_with_children • lk
7
2026-04-28 • via Nuitee
E
Elodie • solo_traveller • mu
6
Pros:

Great location 😊

2026-04-27 • via Nuitee
S
Sundareswaran • extended_group • lk
8
2026-04-26 • via Nuitee
K
Khalid • extended_group • om
6
مال يوم يومين
Pros:

موقعه قريب من تايم سكوير

Cons:

الفندق كله هنوووود وريحه خايسه
الموظفين الهنود غير خلوقين

2026-04-26 • via Nuitee
J
Juzer • family_with_children • lk
7
Pros:

The room was spacious

Cons:

It didnt have a basic mirror other than the one in the bathroom. How do we get dressed?

2026-04-24 • via Nuitee
C
Chandana • family_with_children • lk
9
Pros:

Every thing s perfect

2026-04-16 • via Nuitee
D
Dzylim • solo_traveller • sg
9
Pros:

The room is clean and spacious.

Cons:

The sound proofing is poor. Can hear the traffic noise even though I am on the 6th floor.

2026-04-13 • via Nuitee
B
BG venkatesh • family_with_children • in
9
2026-04-07 • via Nuitee
M
Mohammed • solo_traveller • iq
7
2026-04-07 • via Nuitee
N
Niroshi • family_with_children • lk
9
Pros:

We had a comfortable stay 😀 the triple room was quite large and comfortable. Worth the price!!

2026-04-06 • via Nuitee
C
Carol • family_with_children • my
10
2026-04-06 • via Nuitee
A
allen • solo_traveller • ca
1
2026-03-30 • via Nuitee
M
Mohamad • family_with_children • my
6
2026-03-27 • via Nuitee
L
Lutfi • family_with_children • tr
6
2026-03-27 • via Nuitee
高橋康平 • couple • jp
10
2026-03-25 • via Nuitee
L
Leckraj • extended_group • mu
8
2026-03-23 • via Nuitee
W
Wanigaarachchige Sameera Lakmal • family_with_children • lk
1
2026-03-17 • via Nuitee
T
Tan • family_with_children • sg
7
Pros:

It's location

Cons:

One of the 2 rooms which I booked, I do not like the bathroom,
No door to the bath area, once after bath, the whole floor was wet . The other room's bathroom have door, why the difference after paying the same price.

2026-03-13 • via Nuitee