Metro Hotel Bukit Bintang

Hotels
7.6 (439 reviews)
No 208 Jalan Pudu-Imbi Bukit Bintang , Kuala Lumpur , my

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Limited breakfast options
Cleanliness issues
Room facilities need upgrading

Categories

Cleanliness
6.6
Some cleanliness issues mentioned, including old and stained towels and visible mold.
Service
8.6
General sentiment indicates friendly and accommodating staff.
Location
9.1
Highly praised for its strategic location near public transport and attractions.
Room Quality
7.1
Room quality received mixed feedback; some rooms dated and noisy.
Amenities
7.1
Basic amenities noted, but issues with outdated facilities and missing items.
Value for Money
7.6
Perceived as slightly overpriced given the room quality and amenities.
Food and Beverage
6.6
Breakfast choices were limited, leading to dissatisfaction.
Overall Experience
8.1
Overall pleasant stay despite cleanliness and food options concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:08

Property Description

Ideal Location
Strategically situated near popular attractions with excellent connectivity for exploring the city effortlessly.

Comfortable Accommodation
Well-appointed rooms with modern amenities including a flat-screen TV, personal safe, and complimentary Wi-Fi.

Convenient Services
Friendly 24-hour front desk, airport shuttle options, and on-site dining providing guests with a hassle-free stay.

To experience the perfect blend of comfort and convenience, book your stay at Metro Hotel Bukit Bintang today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for MYR 60 per person per night when using an existing bed.
    People no matter the age stay for MYR 60 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 439 reviews
Cleanliness: 6.6
Service: 8.6
Location: 9.1
Room Quality: 7.1
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 8.1
M
MOHD SOFFIAN • solo_traveller • my
10
Pros:

Fasiliti

2026-07-24 • via Nuitee
A
arfan • solo_traveller • ae
4
2026-07-23 • via Nuitee
A
Ahmad • couple • sa
10
Pros:

Location

Cons:

Nothing

2026-07-23 • via Nuitee
J
JC • solo_traveller • mu
7
2026-07-20 • via Nuitee
N
Norhaida • couple • my
9
2026-07-15 • via Nuitee
R
Rashidah • extended_group • my
9
2026-07-15 • via Nuitee
R
Rohayati • solo_traveller • my
9
2026-07-14 • via Nuitee
H
HUSAM • family_with_children • om
6
جيد
Pros:

قربه من الخدمات وتعامل موظفين الاستقبال

Cons:

ضعف نظام التبريد والاثاث قديم ولايوجد نظام عزل صوت للغرف وازعاج حركة مرور السيارات في الشارع

2026-07-13 • via Nuitee
M
MD RUHUL • family_with_children • bd
8
2026-07-13 • via Nuitee
R
Ryotaro • solo_traveller • jp
8
満足
Pros:

スタッフの対応が丁寧

Cons:

掃除が不十分（床に爪が落ちていた）

2026-07-07 • via Nuitee
H
hossain • solo_traveller • bd
8
2026-07-07 • via Nuitee
B
bader • family_with_children • om
6
الموقع فقط... الازعاج من الشارع المحاذي للفندق شي غير طبيعي
Pros:

فقط الموقع والقيمة ويتوفر معه غرقة تضم 4 اشخاص..
الفندق يقع على الشارع الرئيسي وازعاج السيارات و الدراجات شي خيالي خاصة منتصف الليل سيارات الشرطة والاسعاف من المستحيل ان تنام تحس نفسك نايم على الشارع ازعاج بشكل ماحد يقدر يتصوره..

Cons:

الازعاج شي خيالي..
لا اتوقع اني سوف اعود له مره ثانية بسبب الازعاج

2026-07-05 • via Nuitee
S
Syed Ali • couple • us
8
They have improved
Pros:

Much better house keeping than few years back

Cons:

Same using plastic to stir coffee

2026-06-29 • via Nuitee
J
Jigesh • family_with_children • in
9
2026-06-27 • via Nuitee
L
Leina Nazar • solo_traveller • sa
10
2026-06-24 • via Nuitee
S
Suhana • solo_traveller • my
9
2026-06-21 • via Nuitee
H
Haque • family_with_children • bd
7
2026-06-20 • via Nuitee
T
Taylan • couple • tr
2
2026-06-20 • via Nuitee
F
Farhana • solo_traveller • my
9
Pros:

Cleanliness and all facilities provided are in good condition

2026-06-15 • via Nuitee
H
Harisyani Mohamad • solo_traveller • my
10
2026-06-13 • via Nuitee