The Square Surabaya Hotel

Hotels
6.1 (24 reviews)
Jl. Siwalankerto, 146-148 , Surabaya , ID

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Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Nearby stores
Cons:
Poor cleanliness
Inaccurate room quality
No hot water
Loud noise from the mosque

Categories

Cleanliness
3.61
The room cleanliness was very poor with hair and stains on the sheets.
Service
7.58
Standard quality for this hotel tier.
Location
8.62
The location is convenient with nearby convenience stores.
Room Quality
3.57
The room quality did not match the online pictures; it was old and poorly maintained.
Amenities
6.6
Basic amenities available, no special features mentioned.
Value for Money
5.56
Not good value for the conditions experienced.
Food and Beverage
6.61
No comment provided regarding food and beverage options.
Overall Experience
6.68
Overall experience is unsatisfactory due to cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-29 14:10

Property Description

Homely Rooms with Kitchenettes and Private Balconies
The Square Surabaya Hotel Powered by Archipelago offers comfortable rooms equipped with kitchenettes and private balconies, perfect for a cozy stay. Enjoy the convenience of free internet access and admire the city views from your own balcony.

Outdoor Pool, Fitness Centre, and Convenience Store
Unwind and relax at the hotel's outdoor pool, stay active at the fitness centre, and grab essentials at the convenient on-site store. Whether you prefer a leisurely swim, a workout session, or need to pick up some last-minute items, this hotel has you covered.

Shuttle Services to Popular Shopping Areas and Nearby Business Districts
Explore Surabaya with ease as the hotel provides shuttle services to popular shopping destinations like Tunjungan Plaza. Additionally, its proximity to Rungkut and Jemursari business areas makes it a convenient choice for business travelers looking for accessibility.

Book your stay at The Square Surabaya Hotel Powered by Archipelago for a delightful blend of comfort, convenience, and great amenities.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.1
Based on 24 reviews
Cleanliness: 3.61
Service: 7.58
Location: 8.62
Room Quality: 3.57
Amenities: 6.6
Value for Money: 5.56
Food and Beverage: 6.61
Overall Experience: 6.68
I
Inge • solo_traveller • id
3
2 days business at the Square Hotel
Pros:

Just because near the university

Cons:

The floor is dirty
The staff works badly efforts
12 am in the afternoon, they turn off the electricity so we can not packing in the baggage to check out
The bed cover is dirty

2026-08-22 • via Nuitee
B
BAGUS • couple • id
8
Baik dan menyenangkan
Pros:

Lokasi disamping universitas dimana tersedia banyak penjual makanan dan juga minimarket yang memudahkan membeli makanan atau keperluan sehingga tidak perlu pergi/keluar jauh dari hotel

Cons:

Tidak ada kran di kamar mandi untuk digunakan berwudhu

2026-07-22 • via Nuitee
O
Oskar Snedker • solo_traveller • dk
2
2025-11-09 • via Nuitee
M
Maria 26 • couple • es
7
2025-10-12 • via Nuitee
J
Jianpeng • couple • cn
3
不推荐
Pros:

地理位置还可以，楼下有两家便利店，相对来说比较方便。

Cons:

房间和网上图片完全不符合，房间里装修破旧，卫生十分堪忧。床单上有很多头发，还有污渍。浴室也很差，没有热水。凌晨4点会有清真寺的喇叭广播，非常大声，不推荐。

2025-09-01 • via Nuitee
S
Saptono • solo_traveller • id
8
2025-08-27 • via Nuitee
S
Susanto • solo_traveller • id
6
2025-08-09 • via Nuitee
G
Gunawan Krisnu • couple • id
8
2025-07-24 • via Nuitee
N
Narayan • young couple • us
5
I think its a decent place for locals and good price, Not for westerners
Pros:

The staff were very nice

Cons:

The batroom stunk

2025-05-13 • via Nuitee
L
Loo • young couple • sg
7
Good
2025-02-13 • via Nuitee
C
Cut • review category business travellers • id
8
I have nice stay
Pros:

The nature surroundings, the food for breakfast and seminar, the hospitality of staffs

Cons:

The safety box is broken, the iron did not heating, the towel looks like need to buy new one..

2025-01-29 • via Nuitee
E
Endang • young couple • id
6
Fairly good
2025-01-27 • via Nuitee
G
Gennady • young couple • ge
5
Passable
Pros:

Kind staff. Very good pool! Not bad GYM.

Cons:

Dirty walls in the bathroom, poor internet connection, and very noisy and dusty because of gaps in the door for AC service maintenance.

2024-07-07 • via Nuitee
F
Fit3 • group • my
5
Passable
Cons:

The electricity plug poin are expose and the toilet wall are not clean. The picture shared with actual are really missleading.

2024-05-19 • via Nuitee
A
Alinda • young couple • jp
2
Near the airport. Not clean.
Pros:

Cheap. Near the airport. University areas so food is cheap.

Cons:

Not clean, everything is broken. No hot water. Hairdryer and iron need additional fee. Gym and pool facilities is not maintained.

2024-04-29 • via Nuitee
M
Michael • solo traveller • de
10
Exceptional
Pros:

The Square apartments was good located in Surabaya to the malls and to the train station

Cons:

Everything was suitable for the stay, no bad comments

2023-11-27 • via Nuitee
G
Galih • young couple • id
2
Very poor
Pros:

The location is very strategic, close to minimarkets and many places to eat

Cons:

the place is noisy, not clean, there are renovations but it's still being rented out so it's not comfortable to rest

2023-11-17 • via Nuitee
Y
Yuyun • young couple • id
7
Good
2023-11-10 • via Nuitee
A
Alini • young couple • qa
7
Good
2023-08-18 • via Nuitee
S
Syamirul • young couple • my
6
Cheap price
Pros:

Strategic location near to the airport, surrounded by good cafe like Starbuck, Titik Koma etc

Cons:

Inside room got mosquito and bathroom not in good condition

2023-08-09 • via Nuitee