The Clarence Hotel Sydney

Hotels
•
Accor
8.7 (228 reviews)
193-195 Clarence Street , Sydney , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
8.28
Some guests reported issues with cleanliness and superficial daily cleaning.
Service
9.75
Staff were noted to be friendly and helpful.
Location
9.79
Hotel is well-located with close proximity to major attractions and public transport.
Room Quality
7.74
Several reviews indicated rooms were small and cramped for the price.
Amenities
8.77
Basic amenities were available, but some guests mentioned a lack of options like a bar or cafe.
Value for Money
8.23
Some considered the cost too high for the room quality.
Food and Beverage
7.78
No breakfast options mentioned and requests for coffee in the lobby.
Overall Experience
9.25
Overall, many guests enjoyed their stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:55

Property Description

Modern Design Concept - Experience the result of a mammoth refurbishment with a total redesign inspired by interior design heroes, Chada.

Vibrant Neighborhood - Immerse yourself in a flourishing foodie haven, conveniently located within walking distance to all that Sydney has to offer.

Convenient Amenities - Each room is equipped with work desk, wardrobe, and in-room safe, along with laundry facilities, airport shuttle services, and WiFi for an additional charge. Book your stay now at The Clarence Hotel, where modern elegance meets urban convenience.

Important information:

Credit card payments incur a credit card surcharge fee of 1.4%.

You must show a valid photo ID and valid credit card upon check in. This photo ID and credit card must be in the same name as the guest's name on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 55 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 228 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.79
Room Quality: 7.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 9.25
M
Mckay • solo_traveller • au
10
Convenient, clean and easy to check in/out
Pros:

Easy to check in and find. Brand new bathroom and beds. Clean and fresh room.

Cons:

Bed sheets didn’t fit properly. The bare matress was exposed at the end. No conditioner in the bathroom left.

2026-02-14 • via Nuitee
M
Marlene • family_with_children • at
9
Pros:

Sehr zentral gelegenes Hotel. Das Personal ist sehr freundlich und hilfsbereit. Gute Ausstattung, ausreichend Platz und sauber.

Cons:

-

2026-02-11 • via Nuitee
A
Ann • solo_traveller • au
8
2026-02-10 • via Nuitee
Y
Ya chu • couple • au
7
Cons:

The bath towel was not clean.

The accommodation didn't provide parking, nor did it offer any discounts. We ended up paying AUD 285 for parking for two nights, which was a terrible experience.

2026-01-31 • via Nuitee
C
Craig • solo_traveller • au
1
Total scam
2026-01-30 • via Nuitee
B
Beverley • solo_traveller • nz
7
Clean, modern, central location, friendly staff.
Pros:

Friendly staff & great central location for exploring Sydney CBD. Everything within walking distance! The room and facilities were very tidy and modern. Nice coffee machine in the room too, which was a bonus.

Cons:

I did find it a bit noisey on the Saturday night with the Pub nearby. Also I noticed the beds were not made properly when my room was "refreshed."

2026-01-28 • via Nuitee
R
Riley • solo_traveller • nz
4
For $235 Au a night. Shop around !!!!
Pros:

I liked checking out and moving to another hotel

Cons:

Yes the room was a single bed , but that is all that could fit into the shoebox size room .

2026-01-28 • via Nuitee
J
Jane • couple • gb
9
Very pleasant staff allowed us to check in early
2026-01-28 • via Nuitee
J
JD • couple • ca
8
The room was very small but everything else was good.
Pros:

Location, the staff and breakfast next door was good

Cons:

The room was VERY small especially with luggage and bags and nowhere to put them.

2026-01-26 • via Nuitee
I
Inglez-Mazzarella • extended_group • br
8
Pros:

Da simpatia e eficiência dos funcionários

Cons:

Tamanho dos quarto e do desconforto do sofá cama

2026-01-26 • via Nuitee
D
Dominic • solo_traveller • gb
7
2026-01-24 • via Nuitee
P
Patrick13140 • couple • fr
8
Super contents, le côté humain de l'accueil
Pros:

Gabriel à l'accueil qui a été exceptionnel et ses collègues aussi, nous avions choisi cet hôtel car il était prêt de l'appartement de notre fille, ce n'est pas un grand hôtel, pas de lobby, pas de restaurant, mais c'est calme du côté opposé à la rue Clarence et surtout, c'est trés bien placé et pas cher, propre et cela nous a convenu comme les petites attentions lors du séjour.

Cons:

le fait que les petits dej ne sont pas dispo dans l'hôtel et qu'il n'y ait pas de lobby digne de ce nom mais c'était le deal.

2026-01-22 • via Nuitee
T
Tom • solo_traveller • au
9
Pros:

Central location, clean throughout, comfortable bed, quiet

2026-01-21 • via Nuitee
B
Beth • couple • au
7
2026-01-20 • via Nuitee
N
Nicole • solo_traveller • au
10
Amazing
Pros:

Stunning bedroom, clean and tidy hotel. Very quiet

2026-01-20 • via Nuitee
G
Grace • solo_traveller • au
10
2026-01-19 • via Nuitee
L
Laura • solo_traveller • at
9
2026-01-19 • via Nuitee
R
Robyn • extended_group • au
8
2026-01-19 • via Nuitee
C
Carmel • solo_traveller • au
8
2026-01-19 • via Nuitee
C
Cathy • solo_traveller • au
8
It was a quiet, comfortable stay well located to Sydney facilities.
Pros:

I liked the proximity to the business meeting I was attending. It was also well located to shopping and eating facilities.

Cons:

Nothing to mention.

2026-01-19 • via Nuitee