The Imperial Poonam Hotel

Hotels
7.6 (69 reviews)
GT Road Opposite to Municipal Corporation , Phagwāra , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Good breakfast
Cons:
Noise from parties
Cleanliness issues

Categories

Cleanliness
5.43
The room smelled and felt damp, the bedding was marked, and the bathroom was dirty.
Service
8.9
Standard quality for this hotel tier.
Location
8.94
Breakfast was good and location ideal as short distance to markets and shops area.
Room Quality
5.39
The room felt uncomfortable and unclean.
Amenities
8.92
Standard quality for this hotel tier.
Value for Money
7.38
Standard quality for this hotel tier.
Food and Beverage
8.43
Breakfast was good.
Overall Experience
7.4
Mixed feelings due to noise and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-02 11:07

Property Description

Luxurious Accommodation: Best Western Poonam 1971 in Phagwāra, just 35 km from Ludhiana, offers a blend of comfort and style. Each room features a flat-screen TV, cozy seating area, and complimentary bathrobes and slippers for your relaxation.

Dining and Entertainment: Indulge in delicious meals at the on-site restaurant or unwind with a refreshing drink at the bar. The hotel's barbecue area and garden views create a perfect ambiance for a memorable dining experience.

Convenient Amenities: Enjoy free WiFi throughout the property, along with the convenience of free private parking. The 24-hour front desk is at your service, and car hire is available for exploring the area effortlessly.

Book your stay at Best Western Poonam 1971 for a delightful blend of luxury and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 69 reviews
Cleanliness: 5.43
Service: 8.9
Location: 8.94
Room Quality: 5.39
Amenities: 8.92
Value for Money: 7.38
Food and Beverage: 8.43
Overall Experience: 7.4
A
AMOD TRIPATHI • solo_traveller • in
10
Best in phagwara recommend for stay and food
Pros:

Rooms very spotless clean and Ac works great and with all the room amenities. In room dining was smoothly and I received my food always on time . Parking was available.

Cons:

Property needs a touch of refurbishment. I recommend that you prepare a room sag list and then mark where things needed to be fixed. Rest all is great...

2026-08-12 • via Nuitee
A
Abinabh • extended_group • in
10
Worth the money
Pros:

The location was perfect for me, near to railway station and bus stand.
And the staff behaviour, room cleanliness, food and most importantly it’s exactly how it’s advertised on the pictures.

Cons:

No complaints

2026-08-08 • via Nuitee
S
Sukhminder Pal Singh • couple • gb
3
2026-08-04 • via Nuitee
A
Adнwaιdн Ѕaϳεεsн • family_with_children • in
3
Pros:

Its just the room(but for that money!?nahhh) and food was good thats it

Cons:

Many things , from starting to ending they didn't arrange any things for us because they were not even checking what we booked and what all things were included in that....

2026-08-03 • via Nuitee
R
Raman • solo_traveller • in
1
Pros:

NA

Cons:

Reception Gents staff is rude

2026-07-25 • via Nuitee
A
Atul • solo_traveller • in
5
Pros:

The food service staff was very good, very few options in breakfast.
Rooms are excellent.

Cons:

Breakfast must have more healthy options.

2026-04-14 • via Nuitee
R
Rani • couple • gb
8
2026-03-29 • via Nuitee
S
Sewa • couple • ca
7
2026-03-19 • via Nuitee
C
Chatar singh • family_with_children • gb
8
Pros:

Very good for location for commuting and all amenities.
Staff were very pleasant
Fresh parotta

Cons:

Hot water system. It should be on all the time and not having to call reception to turn the system on.

More choice/variety of cereals and fruit
Please remove any cracked dishes.

2026-03-16 • via Nuitee
J
Jaswinder • solo_traveller • gb
6
Was ok
Pros:

Breakfast was good and location ideal as short distance to markets and shops area

Cons:

The immense noise in evenings as party’s were catered for almost each day in the evening and the noise of people slamming and banging doors . Which made it very difficult to get to sleep . And it went on till the early hours of the morn8 g

2025-12-10 • via Nuitee
J
Jaswinder • solo_traveller • gb
4
This was the 3rd time Iv stayed at the Poonam .first 2 times was good no complaints but this
Cons:

The massive loud noise in the evenings .when party’s are going on .i booked to relax and enjoy my stay in peace ! But the loud noise of people screaming shouting at the top of their voices and slamming doors till the early hours of the morning was a very big disappointment.party halls shud b out of the building where travelling customers stay .so they can relax ! .

2025-11-11 • via Nuitee
B
Baljit • solo_traveller • gb
7
Pros:

Location, food & staff were great

Cons:

I was really disappointed with my recent stay. The room smelled and felt damp, and the bedding was marked. The bathroom was dirty, and several sockets weren’t working. I only stayed one night instead of the full week I had planned because I felt uncomfortable and unclean in the room. I’ve stayed here before and had a much better experience, so this was very disappointing.

2025-11-04 • via Nuitee
K
Kush • family_with_children • in
10
2025-11-02 • via Nuitee
S
Sengwat T. • family_with_children • in
10
2025-08-30 • via Nuitee
D
Dr Asif • family_with_children • in
8
2025-08-17 • via Nuitee
B
Bikrant • solo_traveller • gb
6
2025-08-17 • via Nuitee
J
Jangra • family_with_children • in
8
2025-08-15 • via Nuitee
V
Varsha • family_with_children • in
8
2025-08-04 • via Nuitee
P
PRESSEING • solo_traveller • in
10
2025-08-03 • via Nuitee
C
Chandan • solo traveller • in
9
Superb
2025-07-19 • via Nuitee