Palazzo Dogana Room&Suite

Hotels
8.8 (203 reviews)
Via Dogana Vecchia, 45 , Salerno , it

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable rooms
Good service
Cons:
Cleanliness concerns
Complicated check-in
Limited breakfast options

Categories

Cleanliness
7.88
Concerns about cleanliness in the rooms mentioned in the reviews.
Service
9.35
Although some reviews mention a complicated check-in process, service was generally efficient and responsive.
Location
9.89
Multiple reviews highlight the ideal location in the heart of the old town.
Room Quality
8.84
Rooms are spacious and comfortable, but some issues with the bedding were noted.
Amenities
8.87
Amenities like a kitchen and coffee options were appreciated by guests.
Value for Money
8.33
Good value for the service and amenities offered, though some expect more for the price.
Food and Beverage
8.38
Breakfast options varied, but some guests expressed a desire for more pastry choices.
Overall Experience
8.85
Guests enjoyed their stay overall despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 21:12

Property Description

Set in Salerno, Palazzo Dogana Room&Suite is a charming 3-star hotel located near Santa Teresa Beach, offering a bar, non-smoking rooms, and free WiFi. Family-Friendly Accommodations ensure a comfortable stay with amenities like air conditioning, flat-screen TVs, and private bathrooms. Convenient Services include room service and luggage storage. Guests can enjoy a city view from their balcony and explore nearby attractions such as Salerno Cathedral and Lido La Conchiglia. Don't miss the chance to experience the beauty of Salerno - book your stay at Palazzo Dogana Room&Suite now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 203 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.89
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
J
Jeferson • couple • br
10
Perfeito! Adorei
Pros:

Perfeitoooo! Na entrada você não imagina mas dentro muito bom mesmo! Dá show de recepção! Cafeteira disponível com vários tipos de café, iogurte, croissant entre outros! Adorei a hospedam cama maravilhosa!

Cons:

Tudo perfeito 😍

2025-10-18 • via Nuitee
G
Ghislain • family_with_children • fr
10
Pros:

Emplacement idéal au coeur de l'ancienne ville. Grande chambre, dans un bâtiment ancien.

Cons:

Check-in un peu stressant car on est bombardé de messages par l'établissement après réservation expliquant qu'on doit se débrouiller seul. En réalité il suffit de se rendre d'abord au bar indiqué (et decrit comme Lounge) pour que tout se passe avec facilité.

2025-10-17 • via Nuitee
G
Garnet • couple • ca
10
Highly recommend, great location and great value for your money!
Pros:

Clean and very comfortable

2025-10-14 • via Nuitee
N
Nicolas • family_with_children • fr
10
Très bien
Pros:

Très bon rapport qualité / prix. Grande chambre, bon petit déjeuner. Attention pour entrer, taper le code sur la tablette noire qui est tactile

2025-10-14 • via Nuitee
J
Jessica • solo_traveller • it
8
Rilassante e con ogni comfort
Pros:

La posizione speciale, vicino al mare ed al centro storico.
Il palazzo molto bello, camera anche.
Servizio comodo seppure non abbiamo avuto contatti diretti ma online è stato tutto molto efficiente e rapido

Cons:

Due piccole pecche...il bagno seppure privato, pulitissimo e molto bello non è in stanza e pertanto risulta essere un pochino scomodo.
Il letto della bimba era una branda...ma lei si è trovata bene comunque

2025-10-14 • via Nuitee
M
Michel • couple • ca
8
Bien agréable
Pros:

L’emplacement

Cons:

Lit pas super confot mais ok pour deux nuits et super bien placer si nous nous permettons de venir déposer les valise à la porte et retournons la voiture au stationnement après cela est parfait!

2025-10-13 • via Nuitee
I
Ignazio • couple • it
9
Vacanza rilassante
Pros:

Ottima struttura
Personale gentilissimo
Eccellente location

Cons:

Avrei preferito a colazione cornetti di pasticceria.

2025-10-13 • via Nuitee
M
mara • extended_group • it
7
Pros:

La posizione nel centro storico e vicino al lungomare. La colazione varia dolce e salata.

2025-10-12 • via Nuitee
A
annamaria • solo_traveller • se
10
2025-10-12 • via Nuitee
C
Claudia • family_with_children • ca
10
Pros:

We really liked this location in the middle of old town. Also, the room was so stylish, very nice decorated, There was a little kitchen with nice breakfast and good cafe. Thanks for the pleasant stay.

Cons:

The reception was a little bit complicated, but we got help and everything went well

2025-10-11 • via Nuitee
E
Emie • family_with_children • fr
9
2025-10-10 • via Nuitee
G
graciela beatriz • family_with_children • ar
10
2025-10-07 • via Nuitee
I
Irja • solo_traveller • fi
7
Kiva muuten, mutta...
Pros:

Kivan kokoinen ja siisti huone, hyvä sänky. Sijainti on keskellä vanhaa kaupunkia.

Cons:

Itse tsekkaus etukäteen, jos et ole sitä tehnyt, sisäänpääsy ei onnistu ilman soittoa henkilökunnalle. Paikalla ei ole muuta henkilökuntaa kuin siivooja aamulla.
Suuresti ikävää oli, että aamiainen on myös itsepalveluna, siellä ei ole mitään ohjeita, miten kahvikone toimii. Yhdessä muiden asujien kanssa saimme maitosäilön irti ja kahvia ensimmäisenä aamuna.
Mutta sunnuntaiaamu piti aloittaa ilman kahvia, koska sitä ei ollut kahvikoneessa tarpeesi, eikä edes siivooja voinut sitä lisätä. Viestin lähetettyäni, muu henkilökunta lupasi toimittaa kahvinpapuja, mutta se ei tapahtunut lähituntien aikana.
Kadulla on baari, jossa soitetaan kovaa musiikkia ainakin perjantai ja lauantai iltana ja yönä. Muista ottaa korvatulpat, jos ole herkkä metelille.

2025-10-07 • via Nuitee
S
sonia maria • couple • br
8
Pros:

O quarto era grande e bom e o ar condicionado funcionava bem.
A localização é no centro histórico e próximo a muitos bares e restaurantes.

Cons:

Acho que a limpeza pode ser melhorada, pois o piso do quarto estava empoeirado. As almofadas sobre a cama estavam com aspecto de sujas e não cheiravam bem. A roupa de cama dava a impressão de usada e também não eram cheirosas.
Não fornecem lençol para cobrir, somente o lençol com elástico que cobre o colchão e o edredon que cobre a cama.
Havia um bilhete informando para não abrir a janela.

2025-10-06 • via Nuitee
Y
Yigal • couple • ca
9
2025-10-05 • via Nuitee
I
Ilirjan • couple • de
9
Pros:

Das Zimmer war sehr schön.Es gab eine gemeinsame Küche.Wir haben uns wie zu Hause gefühlt.Frühstück war sehr gut.Die Lage war super.Mittendrin in der Altstadt.Es war perfekt.

2025-10-04 • via Nuitee
J
Julio • family_with_children • ar
2
Pros:

Las escaleras muy sucias.
El baño muy incómodo.
El dueño un irresponsable.

Cons:

Todo. No lo

2025-10-03 • via Nuitee
M
Markus • couple • at
8
2025-10-02 • via Nuitee
M
María Verónica • family_with_children • ar
8
Excelente ubicación para una estadía en Salerno
Pros:

La ubicacion. La cama y almohadas comodisimas, con mesitas de luz con muchos toma corrientes para enchufar los dispositivos móviles, y veladores que se podían apagar desde la cama. La ventana hermética y la persiana que permitía oscurecer la habitación. La cocina que podía usarse en todo momento.

Cons:

La inflexibilidad horaria para el check in y el check out. El baño muy pequeño. En la cocina a veces faltaban cosas para el desayuno. Nunca hubo edulcorante. El último día no quedaba azúcar, leche, té. El día anterior habia muy pocas opciones de facturas para acompañar el café.

2025-10-02 • via Nuitee
D
david • couple • fr
8
Central et de qualité.
Pros:

L'emplacement et la chambre. Coin cuisine permettant de déjeuner tôt en toute autonomie.

2025-10-01 • via Nuitee