SpringHill Suites by Marriott Fort Wayne Southwest

Hotels
SpringHill Suites
9.1 (236 reviews)
7777 West Jefferson Boulevard , Fort Wayne , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Spacious rooms
Cons:
Small pool
Breakfast quality issues
Noisy common areas

Categories

Cleanliness
9.08
Guests appreciated the cleanliness of the rooms, though some mentioned issues with areas like the pool.
Service
9.55
Most reviews highlighted friendly and helpful staff.
Location
9.59
Convenient location close to downtown and easy access from the freeway.
Room Quality
9.24
Rooms were generally spacious and comfortable, but some mentioned mattress issues.
Amenities
8.57
The pool was criticized for being small, but the area was clean.
Value for Money
9.03
Generally perceived as good value, but some expressed concerns over breakfast quality.
Food and Beverage
8.08
Breakfast options received multiple criticisms for being lackluster.
Overall Experience
9.65
The majority of guests had a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:55

Property Description

Convenient Location & Modern Amenities
Located in Fort Wayne, SpringHill Suites by Marriott Fort Wayne Southwest offers a fitness centre, indoor pool, and free private parking.

Comfortable Rooms & Exceptional Service
Each room features air conditioning, a flat-screen TV, and a fridge, ensuring a comfortable stay with friendly 24-hour front desk service.

Delicious Breakfast & Business Facilities
Enjoy a daily breakfast with buffet options and make use of the business centre and vending machines available on site.

Experience convenience and comfort at SpringHill Suites by Marriott Fort Wayne Southwest. Book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 236 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.59
Room Quality: 9.24
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 8.08
Overall Experience: 9.65
J
Jacob couple us
10
This hotel surpassed our expectation and was well within our budget. The staff was friendly and the room was comfortable
Pros:

The man at the front desk during check in was very friendly and was sure to great us with a smile each time we saw him. Our room had plenty of space, and we liked how the couch had a trundle bed too.

Cons:

We truly enjoyed everything about our stay. If I had to choose something I’d just suggest maybe some more breakfast options.

2026-07-19 via Nuitee
M
Matilde family_with_children us
4
The cleanliness was poor.
Pros:

Employees were very helpful .

Cons:

I found hair in bathroom the mirror looked like it hadn’t been cleaned smeared and trash cans didn’t have liners in them .

2026-07-19 via Nuitee
S
Sandy couple us
9
Great stay
Pros:

Great location and very clean

Cons:

Room was not ready at check in

2026-07-17 via Nuitee
J
Jose A extended_group us
10
Good
Pros:

Good

Cons:

No problem

2026-07-15 via Nuitee
P
Peer solo_traveller us
10
Pros:

My husband and I decided this hotel last minute and honestly it is the best experience yet. The staff was great, our room was amazing and clean, no issues on our end.

Cons:

The breakfast. My husband was looking for biscuits and gravy. The eggs had chives so he wouldn't eat them.

2026-07-14 via Nuitee
P
Pamela extended_group us
10
Overall it was excellent.
Pros:

Friendly helpful staff. Beautiful rooms. Convenient location.

Cons:

Housekeeping didn’t check in to replenish supplies or empty trash until after the second night.

2026-07-13 via Nuitee
E
Ernest solo_traveller us
10
2026-07-08 via Nuitee
A
Abby family_with_children us
10
2026-07-06 via Nuitee
R
Robin couple us
9
2026-07-05 via Nuitee
S
Shakeela couple us
8
Pros:

Caleb was awesome managing the front desk and was able to assist me the issue I had regarding a double booking to the best of his ability.

Cons:

Dakota the assistant general manager had no interest in assisting me with the booking.

2026-07-05 via Nuitee
J
Jawaun couple us
10
2026-07-02 via Nuitee
N
Natasha couple us
10
2026-07-02 via Nuitee
S
Smith solo_traveller us
8
Pros:

Staff were very professional, helpful, and friendly. They also accommodated an early check-in need. The room was large, attractive, and the bed/linens were very nice. The breakfast bar was well stocked and had hot and cold choices. They also kept coffee available around the clock ( and it was very flavorful).
I felt completely safe in this hotel ( traveling alone). The rooms were not connected to one another, and the dead bolt on the door was substantial.

Cons:

There was only one luggage trolley for the entire hotel and it was dangerously broken. It fell apart several times on the way to my room.
The carpet in my room had some sticky places. It looked clean, but kept grabbing my socks.
(However, this minor detail was not enough to request a room change).

2026-06-30 via Nuitee
N
nathan solo_traveller us
10
Pros:

Everything was great

Cons:

Nothing

2026-06-28 via Nuitee
R
Ryan solo_traveller us
1
Ugh!
Pros:

That the front desk attendant compensated 2 snacks for each of my children 9 and 7.

Cons:

The pool was closed. We live just an hour away from Fort Wayne.
In 2025 my son asked to take a weekend trip to Fort Wayne for his 8th birthday. This is the hotel we chose and it was absolutely the best time for me and my 2 young children.
2026 my son request the same weekend trip for hos 9th birthday because it was such a wonderful time in 2025 I thought we would start a tradition. This year the hotel was terrible.
Upon check-in the young man at the front desk explained the pool situation, my children visibly disappointed I debated on canceling my reservation and going to another hotel with an open pool. The young man at the front desk offered an alternative and explained we could go down the road and purchase a day pass at the YMCA and use their pool.
We went to the YMCA, my kids saw the epic slide and were immediately no longer disappointed. Upon entering the YMCA to obtain a "day pass" I was informed that the employee at the hotel was mistaken and this was not an option unless the hotel has partnered with the YMCA and that the hotel themselves would provide a daypass if they were partnered with ghe YMCA.
I was informed the only way for the kids to swim was to purchase a membership, totally not in this single Mom's budget for this weekend trip. Needless to say my kids were extremely disappointed, they didn't get to swim at all on our weekend getaway. However, we did have a wonderful time doing an escape room for the first time as well as visiting Science Central.

2026-06-26 via Nuitee
M
Monroe couple us
10
2026-06-26 via Nuitee
D
Deandra family_with_children us
10
Pros:

A man named Dakota really impressed my daughter who is slightly autistic and when he made her comfortable and smile that was all it took. She thanked him personally and it takes her awhile to warm up to people but the time we checked in she loved his personality.

2026-06-25 via Nuitee
S
Shakeela solo_traveller us
10
2026-06-24 via Nuitee
J
Jill extended_group us
1
The stay would have been nice if the ceiling wasnt leaking and dripping on the bed in the middle of the night.
Pros:

Nice room but ceiling was leaking on bed .

Cons:

Ceiling water leak over bed

2026-06-23 via Nuitee
G
Gareth couple fr
9
2026-06-23 via Nuitee