SpringHill Suites by Marriott Fort Wayne Southwest

Hotels
•
SpringHill Suites
9.1 (250 reviews)
7777 West Jefferson Boulevard , Fort Wayne , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Spacious rooms
Cons:
Small pool
Breakfast quality issues
Noisy common areas

Categories

Cleanliness
9.08
Guests appreciated the cleanliness of the rooms, though some mentioned issues with areas like the pool.
Service
9.55
Most reviews highlighted friendly and helpful staff.
Location
9.59
Convenient location close to downtown and easy access from the freeway.
Room Quality
9.24
Rooms were generally spacious and comfortable, but some mentioned mattress issues.
Amenities
8.57
The pool was criticized for being small, but the area was clean.
Value for Money
9.03
Generally perceived as good value, but some expressed concerns over breakfast quality.
Food and Beverage
8.08
Breakfast options received multiple criticisms for being lackluster.
Overall Experience
9.65
The majority of guests had a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:55

Property Description

Convenient Location & Modern Amenities
Located in Fort Wayne, SpringHill Suites by Marriott Fort Wayne Southwest offers a fitness centre, indoor pool, and free private parking.

Comfortable Rooms & Exceptional Service
Each room features air conditioning, a flat-screen TV, and a fridge, ensuring a comfortable stay with friendly 24-hour front desk service.

Delicious Breakfast & Business Facilities
Enjoy a daily breakfast with buffet options and make use of the business centre and vending machines available on site.

Experience convenience and comfort at SpringHill Suites by Marriott Fort Wayne Southwest. Book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 250 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.59
Room Quality: 9.24
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 8.08
Overall Experience: 9.65
M
Martin • solo_traveller • us
10
2026-11-04 • via Nuitee
N
Norman • solo_traveller • us
9
2026-11-01 • via Nuitee
G
Greg • couple • us
4
Wish They'd Told Us They Were Facing Issues
Pros:

The breakfast was hot and tasted good. The AC/Heat worked. Internet wifi worked.

Cons:

TV issues:
Our TV was not working due to a lightning strike. Because we booked through a 3rd party (Booking) they were unable to move us to another room. They offered some Marriott points, which was nice of the staff, but we'd have rather had a working TV. We couldn't understand why we were unable to get a new room with working amenities. We were told they could not help us because we didn't book with them. We were both pretty made and felt we were being 'penalized' for getting the room through Booking.com. :( In the lobby, only 1 of the 3 tvs was working.

Uncomfortable Couch:
The 'couch' was in fact a combo day-bed and trundle bed with an ottoman. Rather than being a comfortable couch to sit on - it was very awkward.

Bathroom:
There was red mold in the bathroom shower. The toilet seat pinched. The towels were very course.

Bed comfort:
The king bed had pronounced dips in the bed - especially on one side which forced us to lay very still in that one dip. Made for an achy back in the morning.

Amenities:
Only one elevator was working (also due to the lightning strike).

Uninformed:
We wish the property would have notified us that their facility was not 'as advertised' before our free cancellation period had expired. We only found out after we got in our room for the night and went to turn on the tv. What we heard was that the lightning strike was in early September and our stay (mid-October) was still dealing with the issues in their electrical and entertainment systems. They were working diligently to fix the problem, but we didn't like the 'surprise' of finding out about it only after we'd checked in and were in our room for the night.

2026-10-19 • via Nuitee
L
Lindsey • family_with_children • us
9
2026-09-14 • via Nuitee
D
donald • couple • us
10
It was convenient to a lot of restaurants, shopping
Pros:

Very clean

2026-09-06 • via Nuitee
J
Jason • couple • us
9
2026-09-04 • via Nuitee
S
Stephen • solo_traveller • us
7
2026-09-02 • via Nuitee
S
Sierra • family_with_children • us
8
Overall worth staying!
Pros:

The atmosphere, hotel room setup, breakfast was nice!

Cons:

The pillows were not as comfortable.

2026-08-31 • via Nuitee
L
lisa • solo_traveller • au
9
Great one night stay. Close to the airport & very comfy. Clean, nice staff, I felt safe as a female travelling alon
Pros:

Clean, new & comfortable.

2026-08-26 • via Nuitee
J
John • solo_traveller • us
10
Great stay
2026-08-24 • via Nuitee
J
Juriaan • family_with_children • nl
7
Comfortabele tussenstop, zeer vriendelijk personeel
Pros:

Nieuw hotel, mooie ruime kamer

Cons:

De bouw had wat fouten gemaakt. Het raam zat los in de muur en een binnendeur had een scheef kozijn. Er werd 4,95 berekend voor de gratis WiFi, waarschijnlijk omdat met het gezin met meerdere apparaten verbonden waren. Niet de moeite om achteraan te gaan, maar niet netjes.

2026-08-15 • via Nuitee
A
Alissa • solo_traveller • us
1
Pros:

The staff was very friendly.

Cons:

Several parts of the room were broken such as the bathroom handle and pieces of the tub. The room was hardly cleaned, the pull out bed had chip crumbs and a lot of stains, the ottoman had old food under it. The breakfast had little options and was bland.

2026-08-12 • via Nuitee
J
Jane • couple • us
9
Would stay there again.
Pros:

Room was spacious, contemporary and comfortable. Clean. Check in young man was pleasant. Possibly the head of housekeeping gentleman was very upbeat, kind and welcoming.

Cons:

breakfast was very mediocre. Eggs bland. No butter. Just a communal salt and pepper shakers.
Shower bath soap dispenser was empty.

2026-08-10 • via Nuitee
S
Stephen • couple • us
9
2026-08-10 • via Nuitee
S
Shantaye • solo_traveller • us
8
2026-08-09 • via Nuitee
M
Miriah • couple • us
10
Pros:

Very clean, and Dakota was super friendly and welcoming

2026-08-09 • via Nuitee
R
Robert • family_with_children • us
10
Great hotel. Great Staff.
Pros:

Desk clerk was warm and welcoming. Facilities were clean and comfortable.

Cons:

We would have really benefited from a airport shuttle service.

2026-08-07 • via Nuitee
S
Sandra • solo_traveller • us
9
2026-08-03 • via Nuitee
M
Matilde • family_with_children • us
4
The cleanliness was poor.
Pros:

Employees were very helpful .

Cons:

I found hair in bathroom the mirror looked like it hadn’t been cleaned smeared and trash cans didn’t have liners in them .

2026-07-19 • via Nuitee
J
Jacob • couple • us
10
This hotel surpassed our expectation and was well within our budget. The staff was friendly and the room was comfortable
Pros:

The man at the front desk during check in was very friendly and was sure to great us with a smile each time we saw him. Our room had plenty of space, and we liked how the couch had a trundle bed too.

Cons:

We truly enjoyed everything about our stay. If I had to choose something I’d just suggest maybe some more breakfast options.

2026-07-19 • via Nuitee