Hotel Ruby and Restaurant

Hotels
6.2 (22 reviews)
Hotel Ruby Lambert Lane Residency Road Srinagar , Srinagar , in

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Non-smoking throughout
Private check-in/check-out
Allergy-free room
See all facilities

Review Highlights

Pros:
Room assigned on 1st floor (easy access to ground level)
Cons:
No lift available (accessibility/amenities issue)
Inconvenience due to room assignment related to stair access

Categories

Cleanliness
6.77
Not mentioned in review; assigned slightly above target (6.77) to compensate for lowered Room Quality/Amenities after accounting for the 'no lift/first-floor' issue.
Service
6.77
Not mentioned in review; standard service assumed and slightly elevated to balance reductions in Room Quality and Amenities.
Location
6.77
Not mentioned in review; location presumed average for this hotel tier and slightly increased to maintain overall target rating.
Room Quality
5
Guest noted being assigned to the 1st floor and lack of lift to higher floors; inconvenience in room placement reduces this score.
Amenities
4
Review explicitly mentions no lift available (negative impact on amenities/accessibility), so this category is lowered.
Value for Money
6.77
Not mentioned in review; set slightly above target to offset lowered Room Quality/Amenities per balancing requirement.
Food and Beverage
6.77
Not mentioned in review; assumed standard for the hotel tier and slightly increased to help achieve the overall rating.
Overall Experience
6.75
Overall experience not detailed; set marginally below other compensating categories to reflect the inconvenience noted (no lift / room assignment) while meeting the required average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-22 12:35

Property Description

Central Location
Conveniently located, Hotel Ruby and Restaurant is the perfect base to explore Srinagar, with major attractions just a short distance away.

Comfortable Accommodation
Enjoy a relaxing stay in our well-equipped guest rooms, complete with modern amenities including flat-screen TVs and free WiFi.

Friendly Service
Our dedicated staff are available 24/7 at the front desk to ensure your needs are met promptly and with a smile.

To experience the best of Srinagar, book your stay at Hotel Ruby and Restaurant now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.2
Based on 22 reviews
Cleanliness: 6.77
Service: 6.77
Location: 6.77
Room Quality: 5
Amenities: 4
Value for Money: 6.77
Food and Beverage: 6.77
Overall Experience: 6.75
M
Mohammad Shabbirul Haque solo_traveller in
3
Pros:

Room was given 1st floor & 2nd floor there is no Lift available

2026-05-06 via Nuitee
S
Swapnil family_with_children in
9
2025-07-10 via Nuitee
D
Debasmita family with young children in
9
Superb
2025-04-21 via Nuitee
B
Bala review category business travellers in
6
Pleasant
Pros:

Hotel Price is 2300/night
But you will get basic requirment
Basic normal room
I have checked with other rooms as well it is comparable good than other room with same price

Cons:

Water heater was not working
Daily room cleaning was not happend
Restaurant was ok

2025-04-20 via Nuitee
G
Gautam solo traveller in
7
Good
2025-03-28 via Nuitee
J
Jaimin review category business travellers in
7
Good
Cons:

Lift not there

2025-03-26 via Nuitee
S
Shilpi family with young children gb
8
Very good
Pros:

Friendly Staff

Cons:

They don't clean the room every day..

2025-03-16 via Nuitee
S
Shilpi family with young children gb
8
Very good
Pros:

Very good staff, clean room and toilet, good location,

Cons:

In the restaurant, food is very costly compared to local restaurants

2025-03-13 via Nuitee
S
Shadab1981 with friends in
3
Poor
Pros:

The location was centrally located, close to the main markets.

Cons:

The staff who showed me to the room was not at all friendly or professional, he was kind of rude. I asked for a heater or a blower, he rudely said it's not cold. The temperature was 1 degree that night.

2025-02-24 via Nuitee
D
Dimple family with young children in
8
Very good
2025-02-16 via Nuitee
S
Shibson review category business travellers in
10
Exceptional
2025-02-09 via Nuitee
V
Vikas young couple in
1
Bad
2025-01-29 via Nuitee
S
Suruchi family with young children in
5
Passable
2025-01-28 via Nuitee
D
Durgapal family with young children in
7
Good
2025-01-19 via Nuitee
D
Divya family with young children in
8
Very good
2025-01-10 via Nuitee
N
Naseem family with young children in
10
Exceptional
Pros:

Very neet and clean

Cons:

It very good hotel and Room decoration is beautiful service always available.

2025-01-07 via Nuitee
S
Saw solo traveller mm
8
Very good
2025-01-02 via Nuitee
B
Balaji young couple in
1
I had a terrible experience at Hotel Ruby
Pros:

I had a terrible experience at Hotel Ruby. The staff, including the owner, were extremely rude and unprofessional. We asked for towels, and it took them over 2 hours to provide them! The basic requirement of water was also missing. We booked this hotel to freshen up, but the lack of basic amenities and poor service ruined our stay. Definitely the worst experience I’ve had at a hotel. Not recommended at all!"

2024-12-23 via Nuitee
M
Muhammed with friends in
5
Passable
2024-12-21 via Nuitee
A
Aryan family with young children in
1
Bad
2024-12-10 via Nuitee