The Grand Hotel Robertson

Hotels
9.5 (151 reviews)
28 White Street, Robertson, Western Cape , Robertson , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Luggage storage
Shared lounge/TV area
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable Room
Friendly Staff
Cons:
Food Quality
Noisy Environment
Breakfast Variety

Categories

Cleanliness
10
La propreté! Les chambres étaient belles, super propres, et décorées avec grand goût.
Service
9.77
Wonderful kind staff. L’accueil était chaleureux.
Location
9.82
Great location for a trip around the Winelands in the area of Robertson.
Room Quality
9.76
The room was very comfortable and beautifully decorated.
Amenities
9.79
Die Unterkunft war mit Auto leicht zu erreichen, hat Parkplatz im Hof.
Value for Money
9.25
The room cost almost 30% more than expected, which felt unjustified considering the experience.
Food and Beverage
7.81
The food in the restaurant was so bad; curry re-heated from frozen and bland breakfast options.
Overall Experience
9.79
Overall a positive experience with minor issues regarding food and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:30

Property Description

Outdoor Swimming Pool and Garden: Enjoy a refreshing dip in the outdoor swimming pool surrounded by lush gardens at The Grand Hotel Robertson.

Dining Options: Indulge in delicious meals at the on-site restaurant offering buffet, à la carte, and Full English/Irish breakfast options. Don't forget to grab a drink at the bar.

Comfortable Accommodation: Each room features modern amenities including a flat-screen TV, private bathroom, and stunning views of either the mountains or the pool. Relax in style with the added convenience of room service and free WiFi throughout the property.

Book your stay at The Grand Hotel Robertson for a memorable experience in Robertson.

Important information:

All bank charges are to be covered by the guest, agent, or operator. If a refund is paid by The Grand Hotel, then the bank charges for the refund ill be deducted from the refund payment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 14 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.5
Based on 151 reviews
Cleanliness: 10
Service: 9.77
Location: 9.82
Room Quality: 9.76
Amenities: 9.79
Value for Money: 9.25
Food and Beverage: 7.81
Overall Experience: 9.79
Z
Zelda • couple • za
9
2026-05-05 • via Nuitee
E
engels • couple • za
9
pleasant stay and will be using hotel again in future.
Pros:

excellent breakfast and very friendly staff.

Cons:

parking could become a problem if hotel fully booked.

2026-04-30 • via Nuitee
C
Carol • couple • za
9
Beautiful place to stay, we will definitely be back.
Pros:

Breakfast was wonderful. Lovely selection of fruit, yogurt and hot breakfast.

2026-04-28 • via Nuitee
K
Keith • solo_traveller • gb
6
2026-04-26 • via Nuitee
M
Michael • couple • nz
10
Pros:

Fantastic place to stay, staff were very professional and helpful, fantastic restaurant and a very relaxing hotel.

2026-04-23 • via Nuitee
C
Carol • couple • za
10
Worthy of 5 Stars
Pros:

Everything! The service is 7 Stars and so very comfortable. Deserving of an Excellent review

2026-04-07 • via Nuitee
W
Wynand • couple • us
10
Simply the best. Highly recommended.
Pros:

The attention to detail and level of service was exceptional - even to the point where a staff member went to buy a spare battery for my vehicle remote. Wonderful room & spotlessly clean. Great restaurant as well. Probably the best bathroom ever.

Cons:

Nothing!!

2026-04-06 • via Nuitee
N
Nerisha • couple • za
9
2026-04-05 • via Nuitee
W
Wilbert • couple • nl
7
2026-03-31 • via Nuitee
E
Edith • couple • gb
10
A gorgeous hotel, amazing staff who were so friendly and helpful and really made the stay for us
Pros:

Facilities, restaurant, rooms - everything

Cons:

Nothing - it was fantastic

2026-03-30 • via Nuitee
H
Hilde • couple • be
9
Mooi verblijf gehad in Robertson hotel
Pros:

De vriendelijkheid van het personeel! Je wordt er heel welkom onthaald! Het personeel doet alles voor jou! Je kan er veilig parkeren
De kamers zijn heel mooi ingericht en telkens je s avonds de kamer nog eens verlaat komen ze nog eens alles checken..doen ze de gordijntjes dicht..leggen ze een klein versnapering op je bed! Zijn dus heel attent
Mooi onderhouden zwembad met echt “clean” water!
Toffe ,grote ligbedden
Lekker gegeten!
Mooie kamer en mooie badkamer!
Dit overtrof mijn verwachtingen

Cons:

1 klein dingetje : hun boekingssysteem is nog wat moeilijk en verwarrend met booking.com . Sturen je een betaalverzoek met een link terwijl je via booking moet betalen! Maar je kan heel vlot communiceren met het hotelmanagement

2026-03-26 • via Nuitee
U
Ulrich • couple • de
10
Schön wars.
Pros:

Das Hotel hat Flair. Knarzende Holztreppen gehören dazu. Die Einrichtung ist geschmackvoll. Das Essen gut. Die Mitarbeiter freundlich. Was will man mehr.

Cons:

Das Leitungswasser hatte eine unappetitlich braune Farbe. Zähneputzen ging nur mit Mineralwasser. Angeblich ein Problem derlezten Regenfälle, aber für ein Hotel dieser Kategorie nicht akzeptabel.

2026-03-22 • via Nuitee
P
Peter • couple • be
8
Stijlvol, pas vernieuwd hotel met vriendelijk personeel
Pros:

Prachtig pas gerenoveerd hotel, heel stijlvol ingericht. Onze suite was groot, comfortabel met ruime badkamer. Lekker ontbijt, wel beperkte keuze.
Dinner heel lekker en goede service.
Heel vriendelijk en behulpzaam personeel.

Cons:

Onze kamer had een mobiele airco die veel lawaai maakte. Tegen de ochtend ook heel veel en luid straatlawaai… In sommige kamers werd airco geïnstalleerd, dus ook hopelijk binnenkort in onze kamer.

2026-03-21 • via Nuitee
R
Ronald • extended_group • gb
9
A lovely one night stop for 4 of us. We’d be happy staying longer next time we visit the area.
Pros:

Style and decor was tasteful with friendly staff and good food.

2026-03-16 • via Nuitee
R
Rhoda • couple • hk
10
Apart from the stunning room, the staff was truly the star of the stay
Pros:

Beautiful old building, the wooden floors kept and very tastefully decorated

Cons:

Can’t fault it

2026-03-07 • via Nuitee
B
Barbara • couple • ch
9
2026-03-07 • via Nuitee
M
Marcel • couple • at
8
Schöne Unterkunft mit nettem Personal
Pros:

Super Hotel in Robertson mit schönem Pool. Saubere und geräumige Zimmer.

Cons:

Leider keine AC in den Zimmern.

2026-03-05 • via Nuitee
U
Usha • couple • ch
10
2026-02-25 • via Nuitee
A
Annette • couple • gb
10
Just perfect - we woukd happily return
Pros:

It was a welcome oasis of luxury and relaxation and the perfect place to break our long journey.

We had to delay our arrival by one day due to illness and the hotel were very accommodating in this with no additional charges.

Cons:

We loved it.

2026-02-22 • via Nuitee
O
Obkircher • couple • at
8
2026-02-13 • via Nuitee