The Grand Hotel Robertson

Hotels
9.5 (177 reviews)
28 White Street, Robertson, Western Cape , Robertson , ZA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable Room
Friendly Staff
Cons:
Food Quality
Noisy Environment
Breakfast Variety

Categories

Cleanliness
10
La propreté! Les chambres étaient belles, super propres, et décorées avec grand goût.
Service
9.77
Wonderful kind staff. L’accueil était chaleureux.
Location
9.82
Great location for a trip around the Winelands in the area of Robertson.
Room Quality
9.76
The room was very comfortable and beautifully decorated.
Amenities
9.79
Die Unterkunft war mit Auto leicht zu erreichen, hat Parkplatz im Hof.
Value for Money
9.25
The room cost almost 30% more than expected, which felt unjustified considering the experience.
Food and Beverage
7.81
The food in the restaurant was so bad; curry re-heated from frozen and bland breakfast options.
Overall Experience
9.79
Overall a positive experience with minor issues regarding food and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:30

Property Description

Outdoor Swimming Pool and Garden: Enjoy a refreshing dip in the outdoor swimming pool surrounded by lush gardens at The Grand Hotel Robertson.

Dining Options: Indulge in delicious meals at the on-site restaurant offering buffet, à la carte, and Full English/Irish breakfast options. Don't forget to grab a drink at the bar.

Comfortable Accommodation: Each room features modern amenities including a flat-screen TV, private bathroom, and stunning views of either the mountains or the pool. Relax in style with the added convenience of room service and free WiFi throughout the property.

Book your stay at The Grand Hotel Robertson for a memorable experience in Robertson.

Important information:

All bank charges are to be covered by the guest, agent, or operator. If a refund is paid by The Grand Hotel, then the bank charges for the refund ill be deducted from the refund payment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.5
Based on 177 reviews
Cleanliness: 10
Service: 9.77
Location: 9.82
Room Quality: 9.76
Amenities: 9.79
Value for Money: 9.25
Food and Beverage: 7.81
Overall Experience: 9.79
B
Bert • couple • be
6
2026-09-07 • via Nuitee
J
jurgen • family_with_children • za
10
2026-09-07 • via Nuitee
D
Daniel • couple • gb
8
Brilliant, will visit again in future
Pros:

The whole experience, including the donner at the resaurant was amazing. We were also pleasantly surprised with the gift of wine that was placed in our room, due to mentioning it was our wedding anniversary. Thank you!

Cons:

The hotel can do with a more private bar where one can have a drink and relax. The bar at presen seems to form part of the main entrance and reception and is not very inviting.

2026-08-29 • via Nuitee
A
alina • couple • ru
8
2026-08-27 • via Nuitee
K
Kobeleka • solo_traveller • za
10
Pros:

Staff are very friendly and the price is very amazing.

Cons:

Nothing

2026-08-12 • via Nuitee
I
Ilse • solo_traveller • za
10
Awesome
Pros:

The staff were beyond amazing

2026-08-10 • via Nuitee
W
Wynand • couple • us
9
The best in Robertson
Pros:

So much charm and grace. Just love it.

Cons:

None

2026-08-07 • via Nuitee
W
Wendy • couple • za
9
Old world charm but modern conveniences
Pros:

Great location and service.

Cons:

Nothing

2026-08-04 • via Nuitee
K
Kobus • solo_traveller • za
9
2026-08-03 • via Nuitee
M
Michele • solo_traveller • za
10
2026-07-20 • via Nuitee
S
Stephen • couple • za
8
2026-07-11 • via Nuitee
S
Shaun • couple • za
10
2026-07-04 • via Nuitee
W
Wendy • extended_group • za
10
Great hotel for a weekend in the winelands, would highly recommend.
Pros:

The staff were so friendly and helpful and went out of their way to assist. Service was really excellent. The hotel was charming and restored in a way that kept the old but added comfort and style. The restaurant food was great and plentiful and a log fired warmed the entrance. The spa treatments were also really good.

Cons:

Parking was a bit restricted but staff moved vehicles and made a plan.

2026-06-17 • via Nuitee
L
Louise • couple • za
7
Comfortable but lack some finesse.
Pros:

Love the room and bathroom. Very clean and thoughtfully decorated.

Cons:

Staff really needs training. From ordering room service to coffee at breakfast you could see that there has been no training. They have good ideas but lack in execution unfortunately.

2026-06-08 • via Nuitee
N
Nico J • solo_traveller • za
10
Pros:

Staff are very professional, friendly, and accommodating! Jacob, the Chef, excelled with the menu options and scrumptious meals ( the Malay Lamb Curry is to die for..), and expect to see and interact with the GM Estelle regularly.
The rooms are bright, modern classic, with all the comforts one requires.
The Spa offers a good selection of therapies and treatments to choose from and Amanda is truly exceptional in delivering your choice.
What I did not expect was to be taken to my room by the receptionist who made sure I knew the layout of the hotel, the restaurant's operating hours and menu's, how the lights, TV, aircon, etc in the room worked, and, offered a welcome drink.
What a beautiful experience in the heart of Robertson, and well worth your visit when next in the area.

2026-06-05 • via Nuitee
K
Karel • solo_traveller • za
10
2026-05-18 • via Nuitee
Z
Zelda • couple • za
9
2026-05-05 • via Nuitee
E
engels • couple • za
9
pleasant stay and will be using hotel again in future.
Pros:

excellent breakfast and very friendly staff.

Cons:

parking could become a problem if hotel fully booked.

2026-04-30 • via Nuitee
C
Carol • couple • za
9
Beautiful place to stay, we will definitely be back.
Pros:

Breakfast was wonderful. Lovely selection of fruit, yogurt and hot breakfast.

2026-04-28 • via Nuitee
K
Keith • solo_traveller • gb
6
2026-04-26 • via Nuitee