Hotel Riu Palace Tenerife

Hotels
•
RIU Hotels & Resorts
8.9 (273 reviews)
Playa del Duque , Adeje , es

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent amenities
Cons:
Room maintenance issues
Early reserving of sunbathing spots

Categories

Cleanliness
8.4
Room cleanliness was mentioned as needing improvement due to issues found in rooms.
Service
9.4
Staff were described as friendly and helpful, contributing positively to the experience.
Location
9.4
Great location near the beach and within a short walking distance to amenities.
Room Quality
7.9
Issues with room quality were noted, including maintenance issues like mold and broken appliances.
Amenities
9.4
Loved the gym and pool facilities, but some issues with safety were noted.
Value for Money
8.9
Fair value given the location and amenities, though some guests had concerns regarding room upkeep.
Food and Beverage
8.9
Food quality was varied; some options were good while others could be improved.
Overall Experience
8.9
Overall experience was positive despite some setbacks; management showed dedication to guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:24

Property Description

Luxurious Accommodation: Hotel Riu Palace Tenerife offers elegant air-conditioned rooms with free WiFi and private bathrooms, some with stunning sea views and balconies.

Leisure Facilities: Guests can unwind in the outdoor swimming pool, work out at the fitness centre, or explore the beautiful garden at their leisure.

Family-Friendly Amenities: Enjoy a delicious buffet breakfast, on-site dining options, and a children's playground for the little ones to have a great time.

Experience the ultimate luxury and comfort at Hotel Riu Palace Tenerife. Book your stay now for an unforgettable experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

All guests, including adults, children and babies, must be included when making the reservation to be shown the right rooms and rates.

Children aged 13 years and above are considered adults at this property.

Be aware that in Restaurants an appropriate dress is required for dinner.

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 273 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 8.9
G
Gábor • family_with_children • hu
8
Nagyszerű választás.
Pros:

Nagyon kedves volt a szemelyzet es naponta tobbszor volt takarítas ami kis gyermek eseten nagyon hasznos.

Cons:

Az időjárás nem volt kegyes, ilyen idoben a fürdőszobában jo lenne legalább egy törölkőző szárító radiátor.
A dupla ágy ket ágyból állt, a matracok konnyen szétcsúsztak.

2026-03-26 • via Nuitee
R
Richard • couple • gb
10
2026-03-25 • via Nuitee
J
Joost • couple • be
9
2026-03-22 • via Nuitee
P
Patricia • couple • be
8
Confort et calme dans un bel hôtel
Pros:

Bel emplacement, hôtel très confortable

Cons:

La cuisine dans les deux restaurants à thème, les animations musicales médiocres au bar

2026-03-19 • via Nuitee
R
Rebeka • couple • de
8
The best thing about the hotel was the amazing food, Canarian cuisine!
Pros:

The food was extremely delicious!

Cons:

The beds and pillows were not comfortable, pools were not heated.

2026-03-18 • via Nuitee
L
Laurens • extended_group • be
9
2026-03-17 • via Nuitee
C
Catherine • family_with_children • gb
8
All in all very enjoyable, relaxing, helped by friendly staff.
Pros:

Breakfast was superb - loads of choice and I loved the freshly cooked omelettes and selection of fruit. Nice to have direct access to sea and extensive terraced promenade in both directions.

Cons:

We requested and would have liked rooms on a higher floor/ day beds in the grounds restricted to suites (we didn’t know this in advance or might have swapped our two deluxe rooms for a single suite).

2026-03-17 • via Nuitee
R
Ruth • couple • es
10
Un viaje de relax
Pros:

Gran variedad de comida, el servicio estupendo y el ambiente excelente.

Cons:

Mucho ruido desde muy temprano.

2026-03-07 • via Nuitee
P
Paolo • family_with_children • lu
8
Pros:

Location, service, cleanleness.

Cons:

We thought the quality of the food was like the Riu in Formentera, but, though ok, It was not the same level.

2026-03-03 • via Nuitee
S
Stephen • couple • gb
8
Comfortable stay, nice gardens
Pros:

Gardens/Pool with loungers overlooking the sea (although many reserved from 730 onwards then people don’t use them which is wrong and not managed. View from high floor, best rooms sea view 5th floor.

Cons:

There is a complete lack of sockets, none near mirror, none in courtesy room, none in gym changing rooms ?? Only one courtesy room per the whole hotel so if it’s booked charged 20 euros per hour to keep room! Should be courtesy bottled water in room and better coffee for a five star hotel. Water price ridiculous. Staff at Sunshine Pool exceptional. Tables too close together in restaurant, crammed in, so busy. Lack of communication from hotel prior to arrival when sending queries

2026-02-28 • via Nuitee
E
ESTELLE • extended_group • fr
10
Très bel hôtel à découvrir
Pros:

Très bel hôtel bien placé face à la mer.
Buffets très variés et excellents- Très bon service avec un personnel aux petits soins. Hôtel très propre -piscines chauffées- Extérieur bien entretenu

Cons:

le placement à table par le personnel
Il manque un peu d'animation ( spectacles le soir ...)

2026-02-27 • via Nuitee
H
Hubatenko • family_with_children • es
9
2026-02-27 • via Nuitee
M
Mara • family_with_children • es
9
Lavado de textiles.
Pros:

Ubicación

Cons:

Limpieza de textiles
Lavandería mal controlado. Las toallas de piscina aparecen ( a veces) sin lavar.
Las toallas se cambian todos los días a pesar de estar colgadas.

2026-02-26 • via Nuitee
B
Ber • couple • ie
8
Amazing hotel. Will definitely be back
Pros:

Excellent location. Staff excellent very helpful. Breakfast amazing. Pool area fantastic. Lots of options.

Cons:

Nothing really

2026-02-11 • via Nuitee
N
Nigel • couple • gb
9
Very good , staff superb
Pros:

Room was great , pillows a little firm for my personal preference

Cons:

Only pillows

2026-02-11 • via Nuitee
M
Marcus • couple • gb
10
Pros:

Very good

2026-01-30 • via Nuitee
W
Wolfgang • couple • de
10
Alles bestens
Pros:

Alles

Cons:

Fernseher war alt

2026-01-26 • via Nuitee
O
onorina • solo_traveller • it
9
2026-01-25 • via Nuitee
W
Wilfried • family_with_children • be
10
Gewoon boeken
Pros:

De vriendelijkheid van het personeel.

Cons:

Niets

2026-01-23 • via Nuitee
R
Roee • family_with_children • il
10
2026-01-22 • via Nuitee