Hotel Riu Palace Tenerife

Hotels
•
RIU Hotels & Resorts
8.9 (306 reviews)
Playa del Duque , Adeje , es

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent amenities
Cons:
Room maintenance issues
Early reserving of sunbathing spots

Categories

Cleanliness
8.4
Room cleanliness was mentioned as needing improvement due to issues found in rooms.
Service
9.4
Staff were described as friendly and helpful, contributing positively to the experience.
Location
9.4
Great location near the beach and within a short walking distance to amenities.
Room Quality
7.9
Issues with room quality were noted, including maintenance issues like mold and broken appliances.
Amenities
9.4
Loved the gym and pool facilities, but some issues with safety were noted.
Value for Money
8.9
Fair value given the location and amenities, though some guests had concerns regarding room upkeep.
Food and Beverage
8.9
Food quality was varied; some options were good while others could be improved.
Overall Experience
8.9
Overall experience was positive despite some setbacks; management showed dedication to guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:24

Property Description

Luxurious Accommodation: Hotel Riu Palace Tenerife offers elegant air-conditioned rooms with free WiFi and private bathrooms, some with stunning sea views and balconies.

Leisure Facilities: Guests can unwind in the outdoor swimming pool, work out at the fitness centre, or explore the beautiful garden at their leisure.

Family-Friendly Amenities: Enjoy a delicious buffet breakfast, on-site dining options, and a children's playground for the little ones to have a great time.

Experience the ultimate luxury and comfort at Hotel Riu Palace Tenerife. Book your stay now for an unforgettable experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

All guests, including adults, children and babies, must be included when making the reservation to be shown the right rooms and rates.

Children aged 13 years and above are considered adults at this property.

Be aware that in Restaurants an appropriate dress is required for dinner.

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 306 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 8.9
P
Pedro • couple • es
7
Ok
Pros:

La localización

Cons:

Los carros de la limpieza a horas tempranas y tampoco me gusto que la comida se queda pasada por que lleva tiempo hecha.

2026-05-16 • via Nuitee
G
Gerard • couple • fr
8
2026-05-07 • via Nuitee
A
aloyzas • couple • lt
8
2026-05-06 • via Nuitee
M
Marina • couple • ch
10
2026-05-05 • via Nuitee
L
Lammert • family_with_children • nl
7
Mooi uitzicht maar teveel voor ouderen
Pros:

Mooie locatie met uitzicht op zee en palmbomen etc. Ruime en schone kamers. Bedden sliepen prima, heerlijke ruime douche, goede airco. Uitgebreid ontbijt met zowel binnen- als buitenruimte. Personeel is erg vriendelijk en bij de balie deden ze erg hun best om een betere kamer voor ons te regelen

Cons:

Onze kamer klopte niet met de beschrijving op booking.com en de website van het hotel zelf, met name de foto’s van de kamers met zij-zeezicht zijn misleidend.

Het hotel is verder erg gericht op ouderen. Het personeel in het restaurant is soms te amicaal. De buffetruimte is ongezellig. Er zijn veel wilde katten op het terrein, dit is onhygiënisch en ze janken soms ook hinderlijk.

Door de tegelvloeren etc is het hotel (vooral op de gangen) vrij gehorig. De schoonmaaksters mogen daar met hun karren wel wat meer rekening mee houden.

2026-05-05 • via Nuitee
L
Laurence • couple • gb
3
Nowhere near as good as our usual hotel in Adeje, the Jardin Tropical
Pros:

Breakfast and location both fine

Cons:

Hotel has been built cheaply to accomodate as many people as possible. Room was large enough but sparsely and cheaply furnished. Main problem was lack of soundproofing between rooms. We had a baby crying most of the night in the room nextdoor and whilst feeling sorry for the poor parents trying to comfort the child, the rooms should be sound proofed properly.

2026-05-04 • via Nuitee
R
Roger • solo_traveller • ch
10
2026-05-04 • via Nuitee
G
Giovanni • couple • ch
9
2026-05-04 • via Nuitee
N
Noelia • solo_traveller • es
10
Pros:

Las instalaciones junto con TODO el personal.

Cons:

El día que nos fuimos.

2026-05-03 • via Nuitee
J
Julio • solo_traveller • es
10
Pros:

Perdonal muy atento. Calidad y presentacion self service

2026-05-02 • via Nuitee
G
gary • couple • gb
3
Better value for money elsewhere.
Pros:

Not much.

Cons:

Wasn’t value for money rooms could have been cleaner. More like a 4star hotel.

2026-05-01 • via Nuitee
E
Emilio • family_with_children • de
10
Einfach super
Pros:

Alles

Cons:

Nicht

2026-04-30 • via Nuitee
R
Riccardo • couple • ch
8
Très bon hôtel, où on mange bien avec un personnel très gentil
Pros:

Le buffet copieux, petit déjeuner complet, belles piscines, calme

Cons:

Les portes qui claquent très fort.
Tôt le matin, quand les gens partent, les portes se ferment automatiquement et font un grand bruit qui réveille tout le monde.
La porte n’est pas bien isolée, elle n’arrête pas les bruits de l’extérieur.
Aussi, les chariots des employés de nettoyage qui passent tôt le matin dans les couloirs, sur un sol carrelé, dont les roulettes font beaucoup de bruit en passant sur les joints des carreaux.

2026-04-29 • via Nuitee
V
Viktoriia • couple • ua
9
Чудовий відпочинок в райському місці
Pros:

Сподобалось все. Розташування, неймовірно гарна територія готелю , поруч океан, басейни з підігрівом. Дуже смачна кухня. Неймовірний персонал завжди готовий допомогти. Прибирання номерів здійснювалось двічі на день, що дуже здивувало.

Cons:

Відсутність кавомашини в номері

2026-04-27 • via Nuitee
J
Jonas • solo_traveller • lt
10
Pros:

Clean, good meal and thanks Rokas for helping!

2026-04-26 • via Nuitee
K
Khalil • couple • mr
7
2026-04-26 • via Nuitee
V
Vladimir • family_with_children • ru
8
It could be better for such high price.
Pros:

Surroundings are nice, facilities are fine. I like how easy to reach the beach, and the 1-level rooms with terraces are also nice. Also the view from the room is good.

Cons:

Don't really like the beds, two single beds together instead normal king size, we ended each night with a hope between beds. Dinners and breakfasts could be better, it's not really tasty TBH, there are a lot of food, but it doesn't seem really fresh and it's hard to pick up something good. On Cyprus/Turkey I had way better experience with food. And spa is really bad, no sauna :(

2026-04-22 • via Nuitee
M
Michael • couple • gb
8
2026-04-21 • via Nuitee
C
celine • extended_group • ie
7
2026-04-21 • via Nuitee
G
GABRIEL VALERIU • solo_traveller • ro
10
2026-04-20 • via Nuitee