Haven Hut Riverside Hotel

Hotels
8.3 (85 reviews)
142 Đường Tôn Thất Thuyết , Ho Chi Minh City , vn

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Lift / Elevator
Luggage storage
Tour desk
Ironing service
Currency exchange
Non-smoking throughout
Public transport tickets
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Convenient location
Newly renovated
Cons:
Cleanliness issues
Poor customer service

Categories

Cleanliness
7.26
Several issues reported, including unclean items left in the bathroom by previous guests.
Service
8.73
Mixed feedback; receptionist was seen as arrogant, but general service is considered standard for this hotel tier.
Location
8.77
Convenient for street food and accessible to the city center.
Room Quality
8.22
Newly renovated and clean, but noise insulation is poor.
Amenities
8.25
Good amenities like a smart TV, but lack of Netflix is a drawback.
Value for Money
8.21
Overall value perceived positively but slightly affected by cleanliness issues.
Food and Beverage
8.26
Not specifically mentioned but location suggests access to local dining options.
Overall Experience
8.73
Overall satisfaction with some significant issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:34

Property Description

Prime Location near Attractions:
Situated near popular landmarks like Nha Rong Wharf and Fine Arts Museum, our hotel offers convenience and easy access to explore the city.

Comfortable and Well-equipped Rooms:
Enjoy a relaxing stay in air-conditioned rooms with modern amenities, including flat-screen TVs, free toiletries, and picturesque city views from select rooms.

Convenient Services and Facilities:
Benefit from 24-hour front desk assistance, airport transfers, and a tour desk to make your stay seamless and memorable. Book your stay at Haven Hut Riverside Hotel for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 85 reviews
Cleanliness: 7.26
Service: 8.73
Location: 8.77
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.73
J
Jenny couple gb
7
Please put up some decorations!!
Pros:

Convenient for street food and not a long grab ride away from the centre. Smart tv in the room is great for the rainy days

Cons:

This place needs some form of decoration. The lobby, the hallways, the room, all bare. Made it feel like a prison in all honesty.

2025-10-05 via Nuitee
T
Thư couple vn
9
2025-10-04 via Nuitee
J
Jo Nguyen couple au
1
Very disappointed.
Pros:

Hot water service system.

Cons:

1) Air con leaking water at all times.
2) Clothes/underwear from previous customer left behind in the bathroom behind the closing door.
3) The young girl receptionist (morning time) is terrible. She was not concentrated to provide the service rather than focus on her own mobile.
4) We are foreign tourists required assistance but she showed unwillingness to assist. Her attitude was arrogance and ignorance which was unacceptable.

2025-09-06 via Nuitee
T
Thục solo_traveller vn
10
2025-09-05 via Nuitee
N
Nga couple vn
7
2025-09-03 via Nuitee
K
KhoaPham couple vn
10
Xứng đáng cho một trải nghiệm mới.
Pros:

Vừa được cải tạo còn rất mới, sạch sẽ, yên tĩnh, tầm nhìn thoáng.
Khu vực xung quanh nhiều quán ăn ngon, thuận tiện di chuyển đi các nơi.

Cons:

Lối ra vào hầm xe dốc cần thêm chỉ dẫn chú ý để chạy vào giữa.
Phòng tắm hơi bé và tivi chưa có Netflix.

2025-08-31 via Nuitee
N
nguyen solo_traveller vn
9
2025-08-25 via Nuitee
C
chan solo_traveller vn
10
2025-08-17 via Nuitee
T
Trí couple vn
6
Pros:

Khách sạn đẹp sạch sẽ nhưng cách âm kém & cả hotel chỉ sử dụng chung 1 cái wifi -> ở tầng 2 trở lên thì wifi ko thể sử dụng được đâu, bất tiện vô cùng

2025-08-15 via Nuitee
H
Huyen couple vn
7
Pros:

khách sạn mới nên mọi thứ sạch sẽ

Cons:

mình nhắn tin nhưng bên khách sạn không trả lời đến lúc trả phòng thì mới trả lời. Vậy trả lời chi , lễ tân còn trẻ nên chưa có tập trung vào công việc lắm

2025-08-12 via Nuitee
J
Jaa review category business travellers ph
9
Superb
Pros:

My overall stay was excellent! I particularly appreciated the comfort of the room, which made it easy to work effectively. There were also enough electric sockets, which was very convenient. The staff was incredibly nice and accommodating, and the room itself was clean.

Cons:

I was just a little surprised that the bathroom was separated from the "other" room by glass. There was also a small opening, but it wasn't an issue for privacy at all.

2025-06-03 via Nuitee
O
Oliver young couple sa
10
Exceptional
Pros:

Furniture! They are very nice the room is clean and comfortable

2025-05-03 via Nuitee
J
Jeffrey solo traveller ph
9
I Stayed here for Long Term
Pros:

Lyn the receptionist is very nice and warm.

2025-05-02 via Nuitee
C
Candy young couple vn
10
Exceptional
2025-04-24 via Nuitee
S
Smart young couple us
9
Superb
Pros:

The place was amazing and spacious.

2025-04-23 via Nuitee
Đức young couple vn
10
The elevator and the basement have some really weird smell, the hotel should improve it!
Pros:

Highly recommend

2025-04-16 via Nuitee
G
Gurvinder solo traveller in
8
Average place
Pros:

It’s far from any food places or convenience stores.

2025-03-28 via Nuitee
A
Alessandro review category business travellers at
7
New but very small and not very clean
Pros:

The property is quite new (only one year old).
The shower was clogged, there were very small insects going around, and the floor was a bit dirty.

2025-03-27 via Nuitee
M
Marie solo traveller no
6
Pleasant
Pros:

The rooms were nice and good location

Cons:

They need to make their rules for booking much more clear! Arrived at the hotell late evening and where told that they gave my room away and that there were no rooms left at the hotel and that I had to find another hotel. As a solo traveling women that felt like a nightmare. The owner told me that he tried to message me on booking.com the same day. I had traveled 17 hours by plane with no wifi and did not see the message. It was not before i raised my voice the owner suddenly found another free room for me. This is not a acceptable way to treat your guests😞

2025-03-19 via Nuitee
N
Ngọc young couple vn
7
Good
2025-03-16 via Nuitee